When You Were A New Provider, Were You Flexible Or Strict

[playful]

I am a new provider just under one year, I have toddler that has been with me for four months and did have two other children for two weeks, I had to terminate them for various reasons. I think that i need to have parents sign a contract, there have been a lot of issues with the rates charged. My first family I want to be lenient with because they stuck with me when I had no children.