The Most Annoying Thing....

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  • jenboo
    Daycare.com Member
    • Aug 2013
    • 3180

    The Most Annoying Thing....

    We open at 8am . Or 730 with approval and a higher tuition rate.

    When dcb first started, dcd was dropping off around 745am. After a few days, i emailed asking if they needed to change their contracted hours. They said no, 8 was good. So for about a week, they dropped off at 801. Then 759, then 758. I made another comment about how we don't open until 8.

    Fast forward, dcd is knocking on our door between 757 and 758 daily. We decided to not open the door until 8. Now we get to listen to constant knocking for 2 min. Ugh. I really want to scream "Just sit in your car for two freaking minutes!".

    It sounds petty, but i work another job from home in the mornings so i really need every minute until we own to get ready.
  • daycare
    Advanced Daycare.com *********
    • Feb 2011
    • 16259

    #2
    Originally posted by jenboo
    We open at 8am . Or 730 with approval and a higher tuition rate.

    When dcb first started, dcd was dropping off around 745am. After a few days, i emailed asking if they needed to change their contracted hours. They said no, 8 was good. So for about a week, they dropped off at 801. Then 759, then 758. I made another comment about how we don't open until 8.

    Fast forward, dcd is knocking on our door between 757 and 758 daily. We decided to not open the door until 8. Now we get to listen to constant knocking for 2 min. Ugh. I really want to scream "Just sit in your car for two freaking minutes!".

    It sounds petty, but i work another job from home in the mornings so i really need every minute until we own to get ready.
    I had to wait in front of target until 8am when it opened, I could have pounded all I wanted and no one was going to open that door.

    I did that math on it once for a parent who was always 5 min late picking up. over a years time it was 21.65 hours of time that I didn't get paid or $215.00 of my time I gave away for free. if everyone did that, I have 12 kids, I would be losing $2,598 each year.

    No thanks...plus, it's my time....

    Comment

    • KiwiKids
      Daycare.com Member
      • Feb 2016
      • 264

      #3
      You aren't petty! Him sitting there knocking for two minutes is petty. His drop off time is 8am not 7:58.

      Comment

      • Blackcat31
        • Oct 2010
        • 36124

        #4
        Originally posted by jenboo
        We open at 8am . Or 730 with approval and a higher tuition rate.

        When dcb first started, dcd was dropping off around 745am. After a few days, i emailed asking if they needed to change their contracted hours. They said no, 8 was good. So for about a week, they dropped off at 801. Then 759, then 758. I made another comment about how we don't open until 8.

        Fast forward, dcd is knocking on our door between 757 and 758 daily. We decided to not open the door until 8. Now we get to listen to constant knocking for 2 min. Ugh. I really want to scream "Just sit in your car for two freaking minutes!".

        It sounds petty, but i work another job from home in the mornings so i really need every minute until we own to get ready.
        "DCD, your drop off time is not until 8:00. Showing up a few minutes early is unacceptable. If you need an earlier drop off time please let me know and your contract and rates will be amended. If you do not need an earlier drop off time, please be respectful of my family's time and do not approach my door until 8:00 AM or AFTER."

        Be firm. This behavior is rude but sometimes is something a family simply doesn't see that way. In those cases, I try to use the example of how if every family dropped off 5 minutes early every day, that would be X number of hours I am providing for free and they (parents) don't give their employers FREE so why expect that from you? When you phrase it that way most suddenly have an epiphany and understand where you are coming from.

        If they don't understand then they are just plain old rude and need clear boundaries and words.

        Sorry you are having a tough time with this family. :hug:

        Comment

        • bklsmum
          Daycare.com Member
          • Feb 2014
          • 565

          #5
          If they do it again after you have spoken to them then just give them a bill at the end of the week with their new amended rate.

          Comment

          • DaycareDays126
            Daycare.com Member
            • May 2016
            • 61

            #6
            I have a DCM (who literally lives down the street...walks here) that does this ALL THE TIME. Constantly showing up 2-5 minutes early banging on the door. I open my door at 7 on the dot every day. I didn't just "forget" that day...I can certainly see/hear them...and they can see the clock from the door! I said something to her about it the other day after doing it twice this week and she gave me an attitude about it! Now I leave the door locked and they can stare at me and bang on the door all they want until 7! So rude and total disrespect for my time...it drives me craaaaaaazzzzzzyyyyyyyy

            Comment

            • midaycare
              Daycare.com Member
              • Jan 2014
              • 5658

              #7
              I would skip talking to dcd again and hand out a new notice (even if it's only to dcd) "drop offs earlier than 8:00 am will result in a fee of $1 per minute. Due by following morning or no care will be given."

              Or due that morning, or $2 a minute, or whatever. I'd be annoyed, but I'd accept a 7:58 dropoff for an extra $10 a week.

              Comment

              • bklsmum
                Daycare.com Member
                • Feb 2014
                • 565

                #8
                If someone kept banging on my door after I had already spoken to them about it, they would be gone. I could NOT deal with that level of disrespect.

                Comment

                • trix23
                  New Daycare.com Member
                  • Apr 2014
                  • 525

                  #9
                  I now charge early drop-off fees. $10 For 0-10 minutes early, silently billed through the Square App. After implementing it, no one came early again!

                  Comment

                  • bklsmum
                    Daycare.com Member
                    • Feb 2014
                    • 565

                    #10
                    It's really sad that the only thing that motivates most people is money.

                    Comment

                    • Ariana
                      Advanced Daycare.com Member
                      • Jun 2011
                      • 8969

                      #11
                      Skip the talking you have already said everything you could say and they are not stupid. Just hit them where it hurts, their wallet.

                      Is it possible his clock says 8? Make sure the clocks are synced.

                      Comment

                      • Mike
                        starting daycare someday
                        • Jan 2014
                        • 2507

                        #12
                        Originally posted by Ariana
                        Skip the talking you have already said everything you could say and they are not stupid. Just hit them where it hurts, their wallet.

                        Is it possible his clock says 8? Make sure the clocks are synced.

                        They've been told. Next time, go to the door and just bill them for the overage.
                        Children are little angels, even when they are little devils.
                        They are also our future.

                        Comment

                        • AmyKidsCo
                          Daycare.com Member
                          • Mar 2013
                          • 3786

                          #13
                          I had a family that did the same thing. Opening time was 7:00 and they consistently walked in at 6:58, 6:57, etc. I always figured that if you can get here 2-3 minutes early consistently you can figure out how to get here at 7:00 consistently.

                          Once they were the only ones scheduled and told me they were coming at 9:00 so I left the house and came home at 9:00 on the dot. They were waiting at the door...

                          Comment

                          • Mike
                            starting daycare someday
                            • Jan 2014
                            • 2507

                            #14
                            Originally posted by AmyKidsCo
                            I had a family that did the same thing. Opening time was 7:00 and they consistently walked in at 6:58, 6:57, etc. I always figured that if you can get here 2-3 minutes early consistently you can figure out how to get here at 7:00 consistently.

                            Once they were the only ones scheduled and told me they were coming at 9:00 so I left the house and came home at 9:00 on the dot. They were waiting at the door...
                            At least they didn't just drop the kid off and leave.
                            Children are little angels, even when they are little devils.
                            They are also our future.

                            Comment

                            • morningrl
                              Daycare.com Member
                              • Jun 2017
                              • 4

                              #15
                              Ok, here goes. I've been getting valuable info from this site for years now and finally decided to register and post. Hope I'm doing this right. I have a licensed family child care. An issue like this happened to me just this morning which is why I had to get on this site and try to ease my frustration. Then saw Jenboo's post which automatically made me feel better. I so far have not experienced constant knocking after reminding someone of their contract time, that would be grounds for termination, in my book. In my situation, this one of my newer parents who isn't scheduled for drop off until 7:20 and I open at 7. It just so happened this morning was the first morning she was the first one here for the day and decided to come in early and my door was still locked. She knocked at 7:15, my dog started barking, and I was just doing a last min potty break before she was supposed to arrive. She called my cell which I then went to answer and she asked if I was closed. I said, no I just hadn't unlocked the door yet because her contract time was 7:20, that she was the first one scheduled for the day and it wasn't that time yet. I explained that contract time meant she comes in the door at that time not before. She immediately got upset. Saying, UNBELIEVABLE and walking off. I said, she can come in now that she's here. She stomped off my porch obviously upset and started dialing her phone. I said its ok she can just come in. She said NO, I have to call my husband. She came back in, in 5 min, handed me the child and said, I have to go. I had actually gone over her contract time with her within her first few days of starting as well, when she came in 15 min early one morning. Her excuse then was she had paperwork to give me and wanted to have time to give it to me.I just don't understand why it upset her so much. I didn't even charge her a late fee, just told her why the door wasn't open and explained what contract time meant.

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