Just Terminated Family....Ugh

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  • daycarediva
    Daycare.com Member
    • Jul 2012
    • 11698

    #16
    Originally posted by EntropyControlSpecialist
    That's unfortunate but common, I've noticed from my own experiences. This is why I document all discussions on behavior via e-mail. If I have an in person conversation then I recap it at the end of the electronic Daily Report (the title of the e-mail is always "Daily Report" but when there's a behavior note added I write "Daily Report + note" so I can easily find it later). Otherwise, I just include notes in the Daily Report about behaviors and save it to that child's e-mail file. If they try to say this, I then copy and paste as many as I can in there with the dates included. No one has ever argued after that.

    Also, can you start requiring an Enrollment Fee? Final two week's tuition IF you require a two week's notice. It really, really helps for these types of situations.
    SAME! Keep a paper trail!

    Originally posted by Unregistered
    I love the idea of an enrollment fee, but always worry it will drive potential families away because of the up front expense.

    I am sure I will probably have to bring this family to court....and I will...and I will win.
    I allow families that cannot afford the lump sum up front to pay it in installments (with an added fee of $5/week that they carry a balance, that is non refundable) Works great!

    Comment

    • Unregistered

      #17
      I got a text message last night saying she would stop by with the cash after I closed for the day. And she did! So they are paid up in full.

      I am so glad I don't have to waste my time and energy taking them to court. She was really super angry when she was here, and I said 'I hope you find someone that is a good fit for your family', and she said 'we already have'. Lol, I highly doubt they found someone in 3 days, but maybe they put the kiddos in a center.

      Anyway, on to better behaved kids! I hope.....

      Comment

      • daycarediva
        Daycare.com Member
        • Jul 2012
        • 11698

        #18
        Originally posted by Unregistered
        I got a text message last night saying she would stop by with the cash after I closed for the day. And she did! So they are paid up in full.

        I am so glad I don't have to waste my time and energy taking them to court. She was really super angry when she was here, and I said 'I hope you find someone that is a good fit for your family', and she said 'we already have'. Lol, I highly doubt they found someone in 3 days, but maybe they put the kiddos in a center.

        Anyway, on to better behaved kids! I hope.....
        centers ARE the better option for aggressive kids. They will rarely terminate (in my experience) and have multiple staff to supervise closely/separate.

        Comment

        • abc's123's Learning Home

          #19
          Client refuses to give drop-off and pick-up time schedule

          I have each and every client sign a contract. In the contract it states I need a written weekly schedule. I give the option of texting me the schedule, writing it on my calendar or on a piece of paper.
          This particular client refused to do so. I never knew drop off time and or pick up time. I finally had enough and I gave her a two week notice. she became upset with me and told me I was stressed out and she was worried about her child being here. I told her because she was worried for the safety of her child that this would be the last day I would be able to care for her child. Now she is threatening to take me to court because I will not honor the two week termination I gave her. Can she sue me for that? I did give her the two-week termination and writing. I did that feel it was appropriate for me to continue care for a child when the parent was worried about that child in my care.
          not sure if I posted this in the right spot.

          Comment

          • boy_mom
            Daycare.com Member
            • Oct 2017
            • 208

            #20
            Even if she does sue you, you have every right to terminate care because of her statement she fears for her child. Did she put that in writing?

            I think she is just blowing smoke but I think you did the right thing!

            Comment

            • MOM OF 4
              Jack of All Trades
              • Jul 2014
              • 306

              #21
              Originally posted by abc's123's Learning Home
              I have each and every client sign a contract. In the contract it states I need a written weekly schedule. I give the option of texting me the schedule, writing it on my calendar or on a piece of paper.
              This particular client refused to do so. I never knew drop off time and or pick up time. I finally had enough and I gave her a two week notice. she became upset with me and told me I was stressed out and she was worried about her child being here. I told her because she was worried for the safety of her child that this would be the last day I would be able to care for her child. Now she is threatening to take me to court because I will not honor the two week termination I gave her. Can she sue me for that? I did give her the two-week termination and writing. I did that feel it was appropriate for me to continue care for a child when the parent was worried about that child in my care.
              not sure if I posted this in the right spot.
              Call her bluff and tell her to do it. The fact she commented that she's worried about the safety of her child because you gave a notice, means that no judge would take her seriously for trying to force you to honor a 2 week notice when she stated her child may be unsafe. What kind of parent would bring a child to a place they TRULY felt the child was unsafe in the first place and if she didn't feel that way, she made a false statement regarding your care to try to get out of paying. Either way, she sinks herself.

              Years ago, I had a set of parents try the same thing. They wanted me to go and take their child, though I had terminated because 1. they weren't bringing the child consistently and not calling or texting and 2. they weren't paying for days they did use (that was when I did part-time care)

              They threatened my license, threatened to burn down my house, then called cps to say I withheld food from their kid, beat the child, etc. Then they had the NERVE to tell me they would take ME to court. I said "DO IT" because all the stuff they did to me to try to bully me into keeping the kids because they did not have other care? The court would tear that shiz right up.

              Comment

              • lovemykidstoo
                Daycare.com Member
                • Aug 2012
                • 4740

                #22
                Originally posted by Unregistered
                Well, this is the OP. It got ugly, even though I tried to be nice. Mom sent me a couple of texts messages that were unkind, saying they were pulling the kids immediately but refusing to give me cash for the last 2 weeks (which is in the contract we all signed).

                She also said that I should have tried to talk to her...ROFL!!! I brought it up at least weekly how I was struggling with him and the responses I got were either 1)he doesn't do that at home 2) is someone doing something to make him act that way or 3) he is just a 2 yr old boy.

                One one hand, now I don't have to worry about this kiddo hurting another child here, or worry about his spitting, and throwing toys and running off when we are outside. But I am pissed that people can just turn on you just like that. Really pathetic.

                And this is why her child behaves the way he does. She allows it and makes excuses for it. She needs to wake up and realize he's out of contol before he becomes an out of control teenager.

                Comment

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