All I Can Say Is Wow

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  • tenderhearts
    Daycare.com Member
    • Jan 2010
    • 1447

    All I Can Say Is Wow

    In all my 17 years of doing daycare, I have never signed on a family then have them not show up. I am so pissed right now. They seemed like nice people didn't have any bad feelings about them (only thing was they are the only people that seemed to have concern about my husband working from home but seemed to be cleared and fine after we talked). I did not take a deposit so my fault I just didn't feel I needed to. I feel like leaving her a message thanking her for wasting my time. Obviously I am thankful maybe it is a blessing in disguise.
  • mrsnj
    New Daycare.com Member
    • Jan 2013
    • 465

    #2
    I have. I had one parent now show for a good three months and then suddenly show on my door step with baby in tow. Had to turn away...after the shock wore off.

    Sorry you have to deal with that. :hug: It is NEVER fun and ALWAYS frustrating.

    Comment

    • tenderhearts
      Daycare.com Member
      • Jan 2010
      • 1447

      #3
      I just don't understand, this lady was so concerned that I would fill her spot and called me 3 times on a saturday (I don't do business on weekends) to let me know they wanted the spot and was concerned I would offer it to someone else. Being nice I didn't want them to worry all weekend so I called her later that day and told her great I wanted to offer it to them. She thanked me and said she appreciated me calling and relieving her worry I would fill it.
      I want to leave her a message but know that's probably not the "adult" think to do

      Comment

      • mrsnj
        New Daycare.com Member
        • Jan 2013
        • 465

        #4
        Did you try calling? Maybe something happened then?

        Comment

        • tenderhearts
          Daycare.com Member
          • Jan 2010
          • 1447

          #5
          I thought that too, and actually they called once this morning, it rang only once, when I answered no one was there. So I waited until 8 am and called but it went to voice mail, I left a message. My husband thinks maybe they accidentally called me instead of their "new" provider.

          Do you think I should call again or just wait it out.

          Comment

          • mrsnj
            New Daycare.com Member
            • Jan 2013
            • 465

            #6
            I would call and leave a 'concerned' message or at least a text message. "I called earlier but havent heard from you. I hope everything is ok. Please call me later and let me know if Susie will be starting tomorrow. Just worried something might have happened. "

            It does seem odd though they called and then hung up but who knows. Seems even more odd that they really wanted the spot and then didn't show.

            Comment

            • daycarediva
              Daycare.com Member
              • Jul 2012
              • 11698

              #7
              Do you have any paperwork? I would totally charge them for two weeks. I HATE rude people.

              Also- lesson learned, get that deposit!

              Comment

              • finsup
                Daycare.com Member
                • Jul 2013
                • 1025

                #8
                I had one do this and actually, she was the reason I started requiring a deposit. Interview went great, ours kids got along, lived close by, told them about my vacations (it was about a month before one), signed contracts and thought we were good to go. Then I see the care.com ad she posts looking for care and says "if you take time off, I have to take time off and I will not do that." Yeah...well, if that was a deal breaker you should signed on Very annoying and childish. It's like really, we're all adults, these people ought to be able to at least say they had a change of plans etc. *Sigh* you probably did Dodge a bullet though and hopefully the next one will be better!

                Comment

                • tenderhearts
                  Daycare.com Member
                  • Jan 2010
                  • 1447

                  #9
                  Nope no paperwork. I am to trusting. In all honesty in my 17 years of doing this I have never taken a deposit and have never been screwed. But I will for sure start doing it now. It's terrible how one person can ruin it for everyone else. I just am so angry right now I feel like calling her and thanking her for wasting my time. Putting together her file, printing extra worksheets, adding them to my June newsletter. What a waste

                  Comment

                  • tenderhearts
                    Daycare.com Member
                    • Jan 2010
                    • 1447

                    #10
                    Originally posted by finsup
                    I had one do this and actually, she was the reason I started requiring a deposit. Interview went great, ours kids got along, lived close by, told them about my vacations (it was about a month before one), signed contracts and thought we were good to go. Then I see the care.com ad she posts looking for care and says "if you take time off, I have to take time off and I will not do that." Yeah...well, if that was a deal breaker you should signed on Very annoying and childish. It's like really, we're all adults, these people ought to be able to at least say they had a change of plans etc. *Sigh* you probably did Dodge a bullet though and hopefully the next one will be better!
                    I agree that it was a blessing in disguise and for that I'm thankful, better now than having to deal with it later.

                    Comment

                    • CityGarden
                      Daycare.com Member
                      • Mar 2016
                      • 1667

                      #11
                      Originally posted by tenderhearts
                      Nope no paperwork. I am to trusting. In all honesty in my 17 years of doing this I have never taken a deposit and have never been screwed. But I will for sure start doing it now. It's terrible how one person can ruin it for everyone else. I just am so angry right now I feel like calling her and thanking her for wasting my time. Putting together her file, printing extra worksheets, adding them to my June newsletter. What a waste
                      Sorry that happened.

                      I require paperwork the week prior to them starting.... I like to review all the medical docs and make sure those are in order especially the vaccinations - and that takes me dedicated time still so it cannot be done with my full attention while little ones are present. I also don't want a family who is so pressed for new care they cannot wait a week to gather the supplies needed and prepare their child for coming.

                      Yes a deposit is needed to cover for the financial loss but also the paperwork is needed because you don't want a parent there without the emergency numbers, a child not up to date on vaccinations, etc.

                      Comment

                      • Pestle
                        Daycare.com Member
                        • May 2016
                        • 1729

                        #12
                        I wouldn't call. I'd send a text or email saying that, since they hadn't paid or arrived at the time we'd discussed starting, I assumed they had gone a different direction and I would be interviewing to fill the space.

                        I would NOT put in any effort to make them show up. Definitely wouldn't want to work with this family regularly.

                        Comment

                        • Ariana
                          Advanced Daycare.com Member
                          • Jun 2011
                          • 8969

                          #13
                          I would call and ask them if everything was ok, it definitely seems odd. Maybe the mom has a mental illness and this is part of it? Who knows!

                          If I did not hear from her I would definitely start looking for someone else. Lesson learned for sure. I have dealt with people like this too and it is always shocking to me. Showing up late for an interview, not responding to emails etc. They think good childcare grows on trees!

                          Comment

                          • tenderhearts
                            Daycare.com Member
                            • Jan 2010
                            • 1447

                            #14
                            It is a lesson ed learned for sure. I guess I have been super lucky that this has never happened before. I have had only a few people over the years not show up for an interview which is rude but nothing like this. This lady even said are you sure you don't want a deposit I don't want you to give it to some one else and I assured her I wouldn't do that and even asked her to call me if anything changed.

                            Comment

                            • Ariana
                              Advanced Daycare.com Member
                              • Jun 2011
                              • 8969

                              #15
                              Originally posted by tenderhearts
                              It is a lesson ed learned for sure. I guess I have been super lucky that this has never happened before. I have had only a few people over the years not show up for an interview which is rude but nothing like this. This lady even said are you sure you don't want a deposit I don't want you to give it to some one else and I assured her I wouldn't do that and even asked her to call me if anything changed.
                              This seems so strange and not at all like a regular no show. You didn't get any red flags. I really hope everything is ok with that family. I don't know, I have a feeling something might be going on.

                              Comment

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