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  • krosey5
    Daycare.com Member
    • Jun 2012
    • 65

    Minute Menu

    Hello, I'm sorry if this has been asked. I used the search feature & did not see any threads open/started. Is anyone else experiencing problems with Minute Menu? I cannot log in. I keep getting an error "SSL".

    I opened a ticket with the help center yesterday. They gave me step by step instructions. I followed them. Nothing. They also said that they had to change their security certificate & this is the cause of the problem. It could take up to 24-48 hours, but the issue should resolve itself by Friday morning.

    I still cannot log in. Before I open another ticket, I wanted to check here. I am concerned that I am having this issue because I discontinued services with my Food Program. However, I still wish to use the accounting features of MMK & have paid until June. I did report this when submitting the last ticket.

    Thank you in advance for any replies
  • Michael
    Founder & Owner-Daycare.com
    • Aug 2007
    • 7947

    #2
    Here are some earlier threads on Minute Menu Issues: https://www.daycare.com/forum/tags.p...te+menu+issues

    Comment

    • Blackcat31
      • Oct 2010
      • 36124

      #3
      Originally posted by krosey5
      Hello, I'm sorry if this has been asked. I used the search feature & did not see any threads open/started. Is anyone else experiencing problems with Minute Menu? I cannot log in. I keep getting an error "SSL".

      I opened a ticket with the help center yesterday. They gave me step by step instructions. I followed them. Nothing. They also said that they had to change their security certificate & this is the cause of the problem. It could take up to 24-48 hours, but the issue should resolve itself by Friday morning.

      I still cannot log in. Before I open another ticket, I wanted to check here. I am concerned that I am having this issue because I discontinued services with my Food Program. However, I still wish to use the accounting features of MMK & have paid until June. I did report this when submitting the last ticket.

      Thank you in advance for any replies
      I got a message when signing in this morning that says:

      If you receive the error message “WININET” InternetOpenURL Failed” when attempting to log into Minute Menu Kids, follow these steps to resolve the issue:
      • Open Minute Menu Kids but do not sign in
      • Click on the “Options” button
      • Click on the “Connections” tab
      • Uncheck the box that says “Use Windows Internet Services”
      • Make sure the box that says “Use encrypted communications” is check marked
      • Click OK and then sign in to Minute Menu Kids

      Comment

      • krosey5
        Daycare.com Member
        • Jun 2012
        • 65

        #4
        Originally posted by Blackcat31
        I got a message when signing in this morning that says:

        If you receive the error message “WININET” InternetOpenURL Failed” when attempting to log into Minute Menu Kids, follow these steps to resolve the issue:
        • Open Minute Menu Kids but do not sign in
        • Click on the “Options” button
        • Click on the “Connections” tab
        • Uncheck the box that says “Use Windows Internet Services”
        • Make sure the box that says “Use encrypted communications” is check marked
        • Click OK and then sign in to Minute Menu Kids
        Yes, these are the instructions they emailed to me. I followed them & still haven't been able to log in. I'm still getting the same SSL error. Did this work for you?

        Comment

        • krosey5
          Daycare.com Member
          • Jun 2012
          • 65

          #5
          Originally posted by Michael
          Here are some earlier threads on Minute Menu Issues: https://www.daycare.com/forum/tags.p...te+menu+issues
          Thank you

          Comment

          • Blackcat31
            • Oct 2010
            • 36124

            #6
            Originally posted by krosey5
            Yes, these are the instructions they emailed to me. I followed them & still haven't been able to log in. I'm still getting the same SSL error. Did this work for you?
            I didn't have trouble logging in at all... that message just popped up right before I clicked "sign in". I exited out of that message and clicked "sign in" and it logged me in as normal so I had no issue.

            I have read that others are posting on FB that they too are having trouble so I don't know what the issue is but do know you aren't the only one so that's "kinda" good news..

            Comment

            • Unregistered

              #7
              My fp sponsor notified us yesterday that there was a known issue that was being worked on. They were hoping to have it fixed today.

              Comment

              • krosey5
                Daycare.com Member
                • Jun 2012
                • 65

                #8
                Originally posted by Blackcat31
                I didn't have trouble logging in at all... that message just popped up right before I clicked "sign in". I exited out of that message and clicked "sign in" and it logged me in as normal so I had no issue.

                I have read that others are posting on FB that they too are having trouble so I don't know what the issue is but do know you aren't the only one so that's "kinda" good news..
                Agree! I'm really hoping it's just the current glitch OR if it is due to something else they can help me fix it soon! Thank you for replying!

                Comment

                • krosey5
                  Daycare.com Member
                  • Jun 2012
                  • 65

                  #9
                  Originally posted by Unregistered
                  My fp sponsor notified us yesterday that there was a known issue that was being worked on. They were hoping to have it fixed today.
                  Thank you!

                  Comment

                  • krosey5
                    Daycare.com Member
                    • Jun 2012
                    • 65

                    #10
                    I went to MM Facebook site after reading your comment, Blackcat. They had posted that the program needed to be reinstalled. Norton blocked several times, but I finally was able to bypass & install successfully. I am back in business! Thank you, all!

                    Comment

                    • Blackcat31
                      • Oct 2010
                      • 36124

                      #11
                      Originally posted by krosey5
                      I went to MM Facebook site after reading your comment, Blackcat. They had posted that the program needed to be reinstalled. Norton blocked several times, but I finally was able to bypass & install successfully. I am back in business! Thank you, all!
                      happyface Awesome!

                      Comment

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