DCM Hurt My Feelings

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  • Unregistered

    #16
    Originally posted by Snowmom
    I'm sorry your feelings are hurt and I don't blame you for feeling that way.
    However, with everything you just mentioned above, I'm surprised you let this parent stay beyond the very first day with those problems.
    She's a liability and potentially damaging to your business.
    Thank you all for allowing me to vent and offering your support. I appreciate it greatly.


    In response to the above, I know I let the situation continue far too long when warning signs that we weren't a good match were evident from the start.
    I kept her in the beginning because of finances. I needed that slot filled with a full time child. Beyond that, I kept DCG because I like her a lot and she's doing very well in the program. After meeting with the family I hoped things would get better, and they were much improved with us dealing solely with DCD. I sent a termination email yesterday with two-weeks notice and I'm calling my licensor and food rep tomorrow. I have a hard time terming. I have a hard time saying 'goodbye' to the kids whom I've grown attached to. Unfortunately, I simply can not deal with mom anymore. Plus, DH gave me an ultimatum to either term her or he would. LOL!

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    • Thriftylady
      Daycare.com Member
      • Aug 2014
      • 5884

      #17
      Originally posted by Unregistered
      Thank you all for allowing me to vent and offering your support. I appreciate it greatly.


      In response to the above, I know I let the situation continue far too long when warning signs that we weren't a good match were evident from the start.
      I kept her in the beginning because of finances. I needed that slot filled with a full time child. Beyond that, I kept DCG because I like her a lot and she's doing very well in the program. After meeting with the family I hoped things would get better, and they were much improved with us dealing solely with DCD. I sent a termination email yesterday with two-weeks notice and I'm calling my licensor and food rep tomorrow. I have a hard time terming. I have a hard time saying 'goodbye' to the kids whom I've grown attached to. Unfortunately, I simply can not deal with mom anymore. Plus, DH gave me an ultimatum to either term her or he would. LOL!
      One thing we have to remember is that although terming can hurt financially, keeping a liability around can cost us much more. It can be hard to see that balance, but we have to always look at the whole business.

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      • CityGarden
        Daycare.com Member
        • Mar 2016
        • 1667

        #18
        Originally posted by Rockgirl
        We are suddenly seeing lots of angry parent confrontation posts.
        I agree!!!!!

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        • EntropyControlSpecialist
          Embracing the chaos.
          • Mar 2012
          • 7466

          #19
          I've had parents like this and I am so sorry for the stress this has caused you. I remember how I felt and wish I could give you a hug. :hug:

          Hopefully, this Mom will cease all of the drama but due to you issuing an actual termination letter I don't think this is the end of it. I've noticed those parents always have to get in the last word.

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          • LindseyA
            Daycare.com Member
            • Mar 2015
            • 201

            #20
            So sorry this happened! Congratulations on the new van! happyface I disagree politely with BC a little. Your post was very easy to follow. I like more emotional posts, and feel like they are more relatable. Let's face it, we all go through very similar emotions and have the same stressors for the most part. Now I would never expect one to be that emotional with communicating to a client, but on a forum made for us to vent, heck yeah! Let it out sister!

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            • Alisyn
              New Daycare.com Member
              • Jan 2016
              • 35

              #21
              Originally posted by Thriftylady
              One thing we have to remember is that although terming can hurt financially, keeping a liability around can cost us much more. It can be hard to see that balance, but we have to always look at the whole business.
              Yes, most definitely.

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              • Ariana
                Advanced Daycare.com Member
                • Jun 2011
                • 8969

                #22
                Bottom line from your post, mom is acting irrational and not in a professional manner. You know you should have termed her long ago but we all make sacrifices sometimes for finances.

                You did nothing wrong except provide superior transportation for your DCK and enforce rules. Some people are just plain psycho

                Comment

                • e.j.
                  Daycare.com Member
                  • Dec 2010
                  • 3738

                  #23
                  Originally posted by Unregistered
                  ... it spilled over into a messy situation that ruined my happiness about the van and tainted the reputation of my program, even if only a little.
                  Don't give this woman the power to ruin your happiness. Enjoy that van! I'll bet the kids who rode it in it today were all smiles.

                  My guess is, she hasn't tainted your reputation at all. Anyone who read what she wrote on your FB page will probably "consider the source" and understand that her behavior has nothing at all to do with you and your day care.

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                  • midaycare
                    Daycare.com Member
                    • Jan 2014
                    • 5658

                    #24
                    :hug: I hope things are better today.

                    Comment

                    • laundrymom
                      Advanced Daycare.com Member
                      • Nov 2010
                      • 4177

                      #25
                      I think you'll be fine. Maybe post a pic of the new van on the FB page and say, in all the confusion last week I forgot to show off the new van! I'm so excited to have a more reliable vehicle and know it will be a great asset to us.

                      Comment

                      • Unregistered

                        #26
                        Originally posted by Blackcat31
                        I had a hard time reading all that. Too many other details about stuff that has nothing to do with the situation and not enough details about the actual issue.

                        What caused DCM to be so angry? I think there is more going on here and that there may have been some details about your (the daycare in general) relationship with this DCM that were left out.

                        Im not really buying that the mere sight of the new van caused her to be so instantaneously that angry and behave that badly. I feel like there's more to this and DCM is upset about alot more than just a new van.
                        You would be surprised what people will get upset over.

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