Food Program

[daycare]

So I am on the food program and one of the rules is that we have to enter meals on the same day.

Over the holiday I decided to have a wifi extender installed by my cable company. Long story short it took over a week to install. lots went wrong, rain played a huge part as its on the roof of my house.

well I called my rep, left her a voicemail and tell her that I was not going to have internet access for about a week.

so she said I can't make any claims during this time because rules state I have to input meals and attendance daily. She said I could use my phone, which I have no internet on either at that time so I was over my data plan and it takes about 45 minutes to claim 14 kids meals daily, I can't afford to run up my phone bill.

I am being told that I can not go back and enter the dates, they won't unlock it. Even thought I used a computer print out from MMKs and kept track of everything that way.

anyone else have this issue with their food program.

[Blackcat31]

So I am on the food program and one of the rules is that we have to enter meals on the same day.

Over the holiday I decided to have a wifi extender installed by my cable company. Long story short it took over a week to install. lots went wrong, rain played a huge part as its on the roof of my house.

well I called my rep, left her a voicemail and tell her that I was not going to have internet access for about a week.

so she said I can't make any claims during this time because rules state I have to input meals and attendance daily. She said I could use my phone, which I have no internet on either at that time so I was over my data plan and it takes about 45 minutes to claim 14 kids meals daily, I can't afford to run up my phone bill.

I am being told that I can not go back and enter the dates, they won't unlock it. Even thought I used a computer print out from MMKs and kept track of everything that way.

anyone else have this issue with their food program.

Nope. I try to enter things as soon as I can but in all honesty, there are simply days I dont get it down.

I ALWAYS have things recorded on paper so I have documentation for every meal and who was in attendance but there have been times I've entered a whole weeks worth of info on a Saturday morning while drinking coffee in my pj's.

My FP rules say I am suppose to enter everything within so many days/hours too but (I cant remember what the exact rules are) I dont always and my MMK stuff is never "locked" or not available for me.... I can go in and enter, add, edit or remove whatever information I want all the way up until I actually submit my claim for the month.

[sharlan]

Same here. I often forget to put things in.

In fact, I forgot most of December and filled it out on Dec 31. I had the menus, etc written down, but didn't fill out the online until the 31.

Instead of calling your rep, you should have called the main office and asked them what to do.

Technically, things have to be input by midnight, but I rarely do. I normally do it in the morning before the kids come.

[Leigh]

I often enter mine a month at a time. I keep paper records, and at the end of the month, sit down and do it all at once. Odd that the rules are not the same everywhere for this!

[Annalee]

My food program is only done on paper manually. We are supposed to keep up with it daily but the fp would not know if you did or didn't as long as it was filled out when they visited.

[LysesKids]

My food program is only done on paper manually. We are supposed to keep up with it daily but the fp would not know if you did or didn't as long as it was filled out when they visited.

Yeah, I had the option of online or paper when I was on it; no brainer, I don't have a windows computer to open the program ( I own 2 Mac's) - I had to do paper . Do you go thru Our Daily Bread or someone else down there?

[daycare]

all of our food programs here have a locking system and if you don't make a same day entry, you can't enter it at all. It really ****s because just like many of you have said, there are just some days I can't get to it....

[Annalee]

Yeah, I had the option of online or paper when I was on it; no brainer, I don't have a windows computer to open the program ( I own 2 Mac's) - I had to do paper . Do you go thru Our Daily Bread or someone else down there?

mine doesn't even offer electronic filing.

[Play Care]

My food program is only done on paper manually. We are supposed to keep up with it daily but the fp would not know if you did or didn't as long as it was filled out when they visited.

In NY either. Many a time I've remembered that it's their month for a "pop in" and I'm frantically filling out the menus

When I'm on top of things I fill out the menus before hand (which we can do so long as we don't do attendance ahead of time ) I'm rarely on top of paperwork though

I actually find it rude of them to assume you can use your phone to send the info. I only *just* got a smart phone at Christmas. Before that I used a flip phone (PROUDLY! I still feel bad for selling out to the man :: ) now I guess you could have taken the paperwork to the local library using their computers or your device and their wi-fi after work to submit it, but really?

[daycare]

In NY either. Many a time I've remembered that it's their month for a "pop in" and I'm frantically filling out the menus

When I'm on top of things I fill out the menus before hand (which we can do so long as we don't do attendance ahead of time ) I'm rarely on top of paperwork though

I actually find it rude of them to assume you can use your phone to send the info. I only *just* got a smart phone at Christmas. Before that I used a flip phone (PROUDLY! I still feel bad for selling out to the man :: ) now I guess you could have taken the paperwork to the local library using their computers or your device and their wi-fi after work to submit it, but really?

our nearest library is 30 min away. the one here has been under renovation for the last 8 months.

[Unregistered]

I entered my meals for November yesterday!

And I'll enter my meals for December sometime in the next few weeks. They've never told me I can't bill... And obviously I bill like 2 months after the fact!

[spedmommy4]

all of our food programs here have a locking system and if you don't make a same day entry, you can't enter it at all. It really ****s because just like many of you have said, there are just some days I can't get to it....

I think that must be all of California; they do it here in my county too. It stinks. I've been a little distracted by family stuff this week and my new rep. won't unlock it for any reason either.

I was able to convince them to once when my internet was down by threatening to switch back to paper. It's a lot of work for them to process paper.

[Meeko]

Mine like us to update online daily. However, if for some reason we can't due to computer issues etc.....then we are fine as long as we have a paper trail. Sign in and out sheets and a log of the meal served. is all we need.

Sounds like your program is a bit nazi-ish......

[sharlan]

I think that must be all of California; they do it here in my county too. It stinks. I've been a little distracted by family stuff this week and my new rep. won't unlock it for any reason either.

I was able to convince them to once when my internet was down by threatening to switch back to paper. It's a lot of work for them to process paper.

I'm in CA and I've never been locked out.

[Controlled Chaos]

Yeah, I had the option of online or paper when I was on it; no brainer, I don't have a windows computer to open the program ( I own 2 Mac's) - I had to do paper . Do you go thru Our Daily Bread or someone else down there?

this made me laugh. I have a PC so I file online, but its the only thing I ever use Internet Explorer for and my husband calls the website "Medieval minute menu" because the website is soooo outdated!

We are supposed to enter it right then, but it doesn't lock you out, so I often enter it during nap time the following day. I once got 2 days behind and had a visit from my rep and she said I couln't count those days even though I had attendance logs and a menu. Oh well, worth the risk form me a I can't stop feeing a baby or cleaning up spilled milk to enter it right then sometimes