Parents Dropping Off & Picking Up..Help With Wording

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  • Little People

    #16
    Ok, Mom came in and quickly went to the kitcken. I had all children sit at the tables and I put 4 containers of lego's out. Told them to see who could build me the biggest castle. I walked into the kitcken. Mom said "_____(18mth old) is sitting at the table? I said yelp!! Then I ask her to just listen to the children for a moment. She said that her children would not sit at a table like that at home and play. I told her that her children are EXCELLENT her. I told her my reason to speak with her was about the children's behavior at pick up. I told her that I know she loves watching them here, but the children are playing her and me...breaking rules. She said she knew they act out when she is there and are doing this at home. I told her that we need to keep drop off & pick up times to UNDER 5 minutes. I told her that I would have the children's coat & shoes on at 3:20 and for her to walk in the door and i will bring the children to her and for het to quickly leave. I told her that she can come into the daycare rooms in the morning for no more that 5 minutes. She agreed that the children DO ACT out when she picks up and she was sorry. I explained to her that I know things for the children will probably get worse with her diviorce but if she acts on them as soon as they happen the children will learn they can not get by with things. She was here 20 minutes (my kitchen is 20 steps from the daycare rooms) and she said NONE of the children have moved from the table? I said Nope, they all are wonderful kids.

    She then said "I am so lucky to have you as a provider", I said "I am lucky to have your children to care for each day". She hugged me and left quietly.

    nannyde.... THANK YOU, THANK YOU, THANK YOU!!!!!!

    Comment

    • marniewon
      Daycare.com Member
      • Aug 2010
      • 897

      #17
      Originally posted by Little People
      Ok, Mom came in and quickly went to the kitcken. I had all children sit at the tables and I put 4 containers of lego's out. Told them to see who could build me the biggest castle. I walked into the kitcken. Mom said "_____(18mth old) is sitting at the table? I said yelp!! Then I ask her to just listen to the children for a moment. She said that her children would not sit at a table like that at home and play. I told her that her children are EXCELLENT her. I told her my reason to speak with her was about the children's behavior at pick up. I told her that I know she loves watching them here, but the children are playing her and me...breaking rules. She said she knew they act out when she is there and are doing this at home. I told her that we need to keep drop off & pick up times to UNDER 5 minutes. I told her that I would have the children's coat & shoes on at 3:20 and for her to walk in the door and i will bring the children to her and for het to quickly leave. I told her that she can come into the daycare rooms in the morning for no more that 5 minutes. She agreed that the children DO ACT out when she picks up and she was sorry. I explained to her that I know things for the children will probably get worse with her diviorce but if she acts on them as soon as they happen the children will learn they can not get by with things. She was here 20 minutes (my kitchen is 20 steps from the daycare rooms) and she said NONE of the children have moved from the table? I said Nope, they all are wonderful kids.

      She then said "I am so lucky to have you as a provider", I said "I am lucky to have your children to care for each day". She hugged me and left quietly.

      nannyde.... THANK YOU, THANK YOU, THANK YOU!!!!!!
      What an awesome outcome! I'm glad your dcm was so understanding and willing to work with you on this issue.

      Comment

      • missnikki
        Advanced Daycare.com Member
        • Mar 2010
        • 1033

        #18
        Now THAT's the way parents should be- willing to accept a problem pointed out to them professionally, and work together as a team for the benefit of the child. That's just awesome! Is today heavenly parent day? We shall see.

        Comment

        • nannyde
          All powerful, all knowing daycare whisperer
          • Mar 2010
          • 7320

          #19
          Originally posted by Little People
          nannyde.... THANK YOU, THANK YOU, THANK YOU!!!!!!


          Now you have just done phase one. Today the Mom still got twenty minutes of attention from you and an opportunity to "see" her kids at play even though she wasn't in the room with them. She still got to "do" her kids and "do" time with you.

          Time will tell if she can go from what she has gotten recently to her just doing a quick drop off and pick up. The "five minutes" she has in the morning could get tossed out the window if the kids start using words with her to prolong her undressing them and getting them into the play room. She may want to do a "quckie" of taking them in and they will figure out how to engage her. Five minutes will turn to seven which will turn to ten which will turn to twenty. This could happen on both arrival and departure but more likely at arrival if you already have them ready to leave.

          She may accept it for a while but when the kids catch on they could do stuff like undressing themselves... barreling away from her... and getting back into the action by just breaking free.

          Stay firm with them all...especially the parent. If she needs to discuss anything with you have her text or call during nap so that it isn't done at the time when you are both together with the kids.
          http://www.amazon.com/Daycare-Whispe...=doing+daycare

          Comment

          • Little People

            #20
            Originally posted by nannyde


            Now you have just done phase one. Today the Mom still got twenty minutes of attention from you and an opportunity to "see" her kids at play even though she wasn't in the room with them. She still got to "do" her kids and "do" time with you.

            Time will tell if she can go from what she has gotten recently to her just doing a quick drop off and pick up. The "five minutes" she has in the morning could get tossed out the window if the kids start using words with her to prolong her undressing them and getting them into the play room. She may want to do a "quckie" of taking them in and they will figure out how to engage her. Five minutes will turn to seven which will turn to ten which will turn to twenty. This could happen on both arrival and departure but more likely at arrival if you already have them ready to leave.

            She may accept it for a while but when the kids catch on they could do stuff like undressing themselves... barreling away from her... and getting back into the action by just breaking free.

            Stay firm with them all...especially the parent. If she needs to discuss anything with you have her text or call during nap so that it isn't done at the time when you are both together with the kids.
            Thank you, I have printed out your reply and will keep it in a very safe place

            Comment

            • missnikki
              Advanced Daycare.com Member
              • Mar 2010
              • 1033

              #21
              nannyde, perfect advice. I would point my thumb at you and say "What she said."

              Comment

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