Offer it ? Yes or No

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  • daycare
    Advanced Daycare.com *********
    • Feb 2011
    • 16259

    Offer it ? Yes or No

    I have a new family starting the week of the 16th. they will only be attending two days, wednesday and Friday every week.

    Well, the next week, we are closed for 3 days, 11/25-11/27 and will reopen on NOv. 30.

    I thought about letting them not pay for that time that I will be closed, even though our polices says it is a paid closed holiday....


    would you still make them pay for the closed days OR

    would you make a one time exception?

    HELP. I don't want to be too nice you know how that always ends up.
  • sharlan
    Daycare.com Member
    • May 2011
    • 6067

    #2
    I would ask them if they would like to start after Thanksgiving. If not, I wouldn't charge that week. BUT let them know it's a one time deal.

    Comment

    • Blackcat31
      • Oct 2010
      • 36124

      #3
      Originally posted by sharlan
      I would ask them if they would like to start after Thanksgiving. If not, I wouldn't charge that week. BUT let them know it's a one time deal.

      Comment

      • childcaremom
        Advanced Daycare.com Member
        • May 2013
        • 2955

        #4
        I will be the odd provider out and say I would still charge.

        I have a potential family who is starting the week before Christmas holidays and I absolutely will be charging for my 3 full days I am closed and my 2 half days.

        I might offer a later start date but that is as far as my flexibility would go.

        Comment

        • DaveA
          Daycare.com Member and Bladesmith
          • Jul 2014
          • 4245

          #5
          Originally posted by sharlan
          I would ask them if they would like to start after Thanksgiving. If not, I wouldn't charge that week. BUT let them know it's a one time deal.
          Yeah- that's the route I would go as well.

          Comment

          • spedmommy4
            Daycare.com Member
            • Mar 2015
            • 935

            #6
            I am an odd man out on this one too. I have pushed a start out to one week after a holiday but I follow my policies. When a relationship with a client is new you don't know what type of parent they will be. I don't want to have the discussion later on about how I was okay with taking a hit to my income last time so I should be okay this time. In theory, the parent read your policies and already knows the holidays are paid. (And still signed &#128522

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