I just enrolled a new child part-time. I gave the mom the transition schedule weeks ago. She was supposed to do transition last week but she was sick and missed the entre week. I emailed mom telling her we will just switch transition to this week instead. Got a confirmation email back. All is well.
Last night I check my email and get a very erratic and odd message from mom saying that we can do transition on Tuesday and she will bring her for full days the rest of the week. Basically goes on to tell me how everything is going to go. She completely changed the schedule and hours without even consulting me! I am assuming she is having issues getting someone to take care of the child during transition but she never once mentioned this. I email her back outlining that transition will be taking place at such and such a time and date. I referenced emails I had already sent her. She emails me this morning saying "ok I will see if I can find care to cover transition time".
I am a bit shocked! It's like talking to someone who didn't even read my e-mails or someone with a split personality. I am really having reservations about signing on with this family now. The amount of miscommunication right now is crazy. I wish I could copy and paste the emails!
I am really thinking of terming before she even begins because it is such a headache after the fact and after contracts are signed and deposits are paid. Any advice on how I can do that professionally?
Last night I check my email and get a very erratic and odd message from mom saying that we can do transition on Tuesday and she will bring her for full days the rest of the week. Basically goes on to tell me how everything is going to go. She completely changed the schedule and hours without even consulting me! I am assuming she is having issues getting someone to take care of the child during transition but she never once mentioned this. I email her back outlining that transition will be taking place at such and such a time and date. I referenced emails I had already sent her. She emails me this morning saying "ok I will see if I can find care to cover transition time".
I am a bit shocked! It's like talking to someone who didn't even read my e-mails or someone with a split personality. I am really having reservations about signing on with this family now. The amount of miscommunication right now is crazy. I wish I could copy and paste the emails!
I am really thinking of terming before she even begins because it is such a headache after the fact and after contracts are signed and deposits are paid. Any advice on how I can do that professionally?
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