need to vent...one last time...super long

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  • KristinsHomeCC
    Daycare.com Member
    • May 2015
    • 139

    need to vent...one last time...super long

    I need to vent. You guys are awesome and quite frankly I think my hubs is getting sick of it, LOL

    So...Monday, I posted about how DCP shorted me $100 for the week because I never count it out when paid. Said they knew it was there, and almost implied it was on my end where the money came up short. They paid the extra $100 with a sob story about rent being late/not enough..blah blah. Coincidentally though, never heard another word about that "mysteriously dissappeared money" whateever.

    Wednesday, DCP left me with 2 diapers for the whole day. Acted like it was a huge pain and "I guess DCD will have to leave work" not my kid, not my responsiblity people. Came by with a stack of diapers, the end.

    Now, Thursday night at 10 PM, she sends me a text that says (copied and paste)

    Hey, so im paying you on the 7th correct, 300 and the 21st 300? So not on monday 3rd but on the friday the 7th ?

    Meaning, I'd go a whole week before getting paid. I am supposedto get paid $150 every Friday for the following week. So it would be $300 - $150 for the past week and the $150 for the following. I stopped replying to her after hours but decided to so she KNOWS she has to pay today (Fri). So to which I respond;

    I'm not exactly sure what you mean. I have to be paid tomorrow reguardless, always up front. If you can't pay the $300 this week/monday thats OK, because the $300 is optional. But I have to be paid atleast $150 every Friday. Are we on the same page?

    THIS IS HOW SHE RESPONDED. LIVID.
    "Im gonna have to call someone this is way to much ... DCD gets paid 350 friday. 245 HAS to go to rent and 100 has to go to car payment. Jesus christ this is stressful. Ill call my grnadma. And pay you 150 monday"


    .......
    Last time, I respond with this. I feel pretty good about what I said and how I worded it, too!

    Alright. I hope you understand why I cannot go a whole week before getting paid for it. I have to run this like a business so I am able to pay my own bills in order to run the daycare. I have been more than fair on your family money wise. I have waived over $100 in late fees. I know what it's like to live paycheck to paycheck, it ****s! But you agreed to this rate when you signed on with me.

    So, she never replied. This morning I woke up to this text:

    I do like I said ill figure it out. I may have to apply for daycare assistance and i dont think you take that, so within the next 2-3 weeks DCB may have to switch daycares to one the is alittle cheaper and may accept assistance because 600 a month is more then rent and its getting to be way to much. Dont take it personal i havent made a decision i am just looking at options that is affordable for us :/ i love your place this is why i dont want to change where he goes but we are obviously struggling to pay 600 a month for daycare itself, ill keep you posted, i have no good leads yet. Just an idea.

    I wanted to squeel with relief. The sad thing is, she is going to have a rude awakening. She is so complicated with me, I cant even imagine how a facility will handle her. Vise versa, also, because she expects a lot. All I can say is, good riddance! I require 2 weeks notice, but for this one...it isn't even worth it!!!! I am going to miss DCB though
  • KristinsHomeCC
    Daycare.com Member
    • May 2015
    • 139

    #2
    OH!!! I forgot to mention. I wrote her after that and said "I take nothi g personal. If you can't afford it, you can't afford it. Good luck on your search" and she replied about how she didn't want it "taken out" on DCB? Wtf? Who even says that! The fact that she has that mentality makes me cringe.

    Comment

    • DaveA
      Daycare.com Member and Bladesmith
      • Jul 2014
      • 4245

      #3
      happyfacehappyfacehappyface They need to go somewhere else asap.

      When they realize you were more then accommodating and try to return, remember 1 word: NOPE!

      Comment

      • Blackcat31
        • Oct 2010
        • 36124

        #4
        Originally posted by DaveArmour
        happyfacehappyfacehappyface They need to go somewhere else asap.

        When they realize you were more then accommodating and try to return, remember 1 word: NOPE!
        TOTALLY agree with this ^^

        I'd get one step ahead of her and just send her packing.
        If you can fill the space, go ahead and do it.

        I require pre-payment on Fridays too and I have accepted late payments on Mondays WITH a late fee AND the fact that after 3 late payments, termination is immediate. I refuse to work with families that don't respect my job/income/policies.

        She is wishy-washy/difficult because you have let her get away with quite a bit and when she pushed back, she isn't getting the results she wants and gets testy....SHE wants to run the show and when you let on that you didn't take it personal, she revealed to you that SHE does take it personal (or she wouldn't have made that comment about taking it out on DCB)

        Personally, I'd take her today and at pick up I would tell her you've had a chance to think it through and you realize that its not fair for them to have to struggle financially so much and that it's stressful to you that they are always trying to negotiate things so you feel its best to just make a clean break and part ways now.

        If you do it immediately, she can use the $300 she was going to pay you to pay her rent and stop making HER parental/family obligations YOUR problem.

        That's what I would do... I don't take that type of statement (taking it out on her kid :confused lightly and in 9 out of 10 cases, it usually means...if you don't do what I want you to do (let her pay late) she is going to report you for not being nice to her kid.

        Every.single. time a parent goes that direction, it's because they are gearing up to "test" you/your policies or whatever in order to control the situation.
        Last edited by Blackcat31; 07-31-2015, 05:22 AM.

        Comment

        • childcaremom
          Advanced Daycare.com Member
          • May 2013
          • 2955

          #5
          Originally posted by Blackcat31
          TOTALLY agree with this ^^

          I'd get one step ahead of her and just send her packing.
          If you can fill the space, go ahead and do it.

          I require pre-payment on Fridays too and I have accepted late payments on Mondays WITH a late fee AND the fact that after 3 late payments, termination is immediate. I refuse to work with families that don't respect my job/income/policies.

          She is wishy-washy/difficult because you have let her get away with quite a bit and when she pushed back, she isn't getting the results she wants and gets testy....SHE wants to run the show and when you let on that you didn't take it personal, she revealed to you that SHE does take it personal (or she wouldn't have made that comment about taking it out on DCB)

          Personally, I'd take her today and at pick up I would tell her you've had a chance to think it through and you realize that its not fair for them to have to struggle financially so much and that it's stressful to you that they are always trying to negotiate things so you feel its best to just make a clean break and part ways now.

          If you do it immediately, she can use the $300 she was going to pay you to pay her rent and stop making HER parental/family obligations YOUR problem.

          That's what I would do... I don't take that type of statement (taking it out on her kid :confused lightly and in 9 out of 10 cases, it usually means...if you don't do what I want you to do (let her pay late) she is going to report you for not being nice to her kid.

          Every.single. time a parent goes that direction, it's because they are gearing up to "test" you/your policies or whatever in order to control the situation.


          I would be done, too, immediately.

          I just got rid of a family that had similar issues with following policies. She wanted to be my boss and even though I remained firm, they continuously broke policies and were a general headache. I had a pit in my stomach each time they pulled in the driveway. I finally had enough, termed, and love my job again.

          The good families are out there. :hug:

          Comment

          • Shell
            Daycare.com Member
            • Jul 2013
            • 1765

            #6
            Originally posted by Blackcat31
            TOTALLY agree with this ^^

            I'd get one step ahead of her and just send her packing.
            If you can fill the space, go ahead and do it.

            I require pre-payment on Fridays too and I have accepted late payments on Mondays WITH a late fee AND the fact that after 3 late payments, termination is immediate. I refuse to work with families that don't respect my job/income/policies.

            She is wishy-washy/difficult because you have let her get away with quite a bit and when she pushed back, she isn't getting the results she wants and gets testy....SHE wants to run the show and when you let on that you didn't take it personal, she revealed to you that SHE does take it personal (or she wouldn't have made that comment about taking it out on DCB)

            Personally, I'd take her today and at pick up I would tell her you've had a chance to think it through and you realize that its not fair for them to have to struggle financially so much and that it's stressful to you that they are always trying to negotiate things so you feel its best to just make a clean break and part ways now.

            If you do it immediately, she can use the $300 she was going to pay you to pay her rent and stop making HER parental/family obligations YOUR problem.

            That's what I would do... I don't take that type of statement (taking it out on her kid :confused lightly and in 9 out of 10 cases, it usually means...if you don't do what I want you to do (let her pay late) she is going to report you for not being nice to her kid.

            Every.single. time a parent goes that direction, it's because they are gearing up to "test" you/your policies or whatever in order to control the situation.

            Comment

            • Thriftylady
              Daycare.com Member
              • Aug 2014
              • 5884

              #7
              Originally posted by KristinsHomeCC
              OH!!! I forgot to mention. I wrote her after that and said "I take nothi g personal. If you can't afford it, you can't afford it. Good luck on your search" and she replied about how she didn't want it "taken out" on DCB? Wtf? Who even says that! The fact that she has that mentality makes me cringe.
              That would get an immediate termination from me. To me you are saying "I don't trust you" and if you don't trust me, I am not keeping your child. To much liability.

              Comment

              • KristinsHomeCC
                Daycare.com Member
                • May 2015
                • 139

                #8
                So. . Since this is my 1st immediate termination, I am stressing how to word it to her once she comes for pick up. I am going to have all his stuff ready to go. I was going to term her with a week notice, meaning she has to be done by next Friday. But since she said what she said about the "taking it out", I feel very uneasy. What if he gets hurt today? Is she going to think it happened on purpose? UGH!

                Comment

                • Thriftylady
                  Daycare.com Member
                  • Aug 2014
                  • 5884

                  #9
                  I just have a "termination notice" form.

                  On it I put the reason for termination. On this one, I would simply put "Parent has shown distrust in the provider, therefore the provider can no longer provide care".

                  Comment

                  • childcaremom
                    Advanced Daycare.com Member
                    • May 2013
                    • 2955

                    #10
                    When I have had to do this I have a note typed up (very formal, Immediate term, last day I am providing childcare services is .... today's date.... number for childcare referral agency), which I hand to parent, and tell them that I am unable to provide childcare services any longer. Hand them their stuff, the letter, hand off child, and close the door. I also make sure that ALL items they will need from me are there (clothing, supplies, receipts, etc) so it is a clean break.

                    Someone else will probably have more exact wording if you need it.

                    Eta: The whole process should take 1-2 mins max. There is no reason for a huge discussion or negotiation. Dcm will be upset. I would just state your facts and refuse to engage. My decision is final. It is a business decision. Etc.

                    Comment

                    • Blackcat31
                      • Oct 2010
                      • 36124

                      #11
                      Originally posted by KristinsHomeCC
                      So. . Since this is my 1st immediate termination, I am stressing how to word it to her once she comes for pick up. I am going to have all his stuff ready to go. I was going to term her with a week notice, meaning she has to be done by next Friday. But since she said what she said about the "taking it out", I feel very uneasy. What if he gets hurt today? Is she going to think it happened on purpose? UGH!
                      "DCM, obviously you are having troubles affording my program and while I do understand, I am unable to accommodate your family any longer. Given the statement you made about me taking things out on your child, I no longer feel that I am the right program for your family and have no other choice but to terminate our agreement for child care services as of today. "

                      Contact your licensor immediately (ideally BEFORE you actually terminate the family) and let her/him know what is happening because I GUARANTEE you this mom will report you to licensing once she is terminated.

                      She is also going to back peddle and try to say she was only saying that as a joke or that she didn't mean it but that is ONLY because you are leaving her without care. She meant it. But she meant it as a way to be the one in control.

                      I would also plan to have another adult (your DH if possible) present when you term so she takes the news and leaves without any additional drama.

                      If you feel more comfortable, you can certainly write all of that down in a letter of termination verses saying it to her and just tell her you are terming effective immediately and she can read the letter later.

                      I won't lie...this is one of the ****y and hard parts of this job but if you don't term her, you will be working FOR her and at her beck and call all the while living under the constant fear of her reporting you to licensing for "taking things out on her kid". I personally could not live like that and the adrenaline alone (from being so mad that she went there...) would have me confident enough to term on the spot without feeling one bit bad about it.

                      I would do like pp said too and refuse to continue discussing it. It is non-negotiable.

                      Comment

                      • KristinsHomeCC
                        Daycare.com Member
                        • May 2015
                        • 139

                        #12
                        Thank you so much. I wrote a letter and signed it for the copy, put it in his bag with his stuff. I will also tell her verbally. Just gotta do it! Thank you all so much. For real. This forum is the best and so are you guys!! (Well...ladies for the most part :P )

                        Comment

                        • KristinsHomeCC
                          Daycare.com Member
                          • May 2015
                          • 139

                          #13
                          The part of me that feels bad is leaving her with just the weekend to find another daycare to go to. Just have to remember its not my problem.

                          Comment

                          • Blackcat31
                            • Oct 2010
                            • 36124

                            #14
                            Originally posted by KristinsHomeCC
                            The part of me that feels bad is leaving her with just the weekend to find another daycare to go to. Just have to remember its not my problem.
                            SHE did that. (left herself with only a weekend to find care) You didn't.

                            There was NO liability in keeping him in regards to the payment issues...that was just annoying and hard to work around.
                            SHE made it TOO risky to keep them. That's on HER not YOU.

                            Think she feels bad that YOU were put in this position?

                            I'm gonna go with no. She isn't even thinking about how any of this (missed/late payments and verbal "threats) effects you...

                            Stop worrying about how any of HER actions effect HER. (notice the pattern here? )

                            Comment

                            • Thriftylady
                              Daycare.com Member
                              • Aug 2014
                              • 5884

                              #15
                              Originally posted by KristinsHomeCC
                              The part of me that feels bad is leaving her with just the weekend to find another daycare to go to. Just have to remember its not my problem.
                              I agree with BC, SHE did this to herself. You are doing nothing but standing up for yourself and protecting yourself. We have enough liability as it is, we don't need more.

                              Comment

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