Advice On Past Client

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  • laundrymom
    Advanced Daycare.com Member
    • Nov 2010
    • 4177

    Advice On Past Client

    Back story--Last spring I termed a long time girl because she called my referral service told them i was NOT doing my job that i did nothing school related with the kids she made an appointment for the mentor to come here, and have a meeting with me her and mentor to revamp my wholeprogram to do pre k with her kid. All behind my back. I told her I do NOT offer pre k. So she tried to bully me into doing pre k with her 4 year old. She then searched out and found a center to take her come august for pre k. She called the referral service to find a program to transport her from me to preschool and back for free she said since they wouldnt force me to do pre k then they should provide transport to an from someone who would. Then she expected me to subtract preschool fees from her bill because I wouldn't provide it. She was paid up 1200 bucks because her employer paid childcare and they pay 12 Weeks behind. Because of paperwork lagtime But I require payment up front. So she was paid up 12 weeks. Well when I found out she called and attempted to get me in trouble I confronted her, termed her and refunded her the money.


    Well I got a call Tuesday and didn't answer it. It went to voicemail. It was the girl, it's me call me. I miss you.

    I didn't call. So I get a text yesterday morning, I told her you would call today. I will be with her at 6 pm.

    Then I get one later saying I'm with her now she is waiting on your call.

    Then I get one late last night saying,... She is in bed I told her you would call tomorrow

    So,..... What do I do????

    Ignoring isn't working

    But I don't want to restart a relationship with them. They aren't my friends, they aren't clients, I'm done being her therapist. I don't want the drama. So,....

    Do I text back saying I'll call the girl and say happy birthday to her today.

    Ignore and wait for her toshow up at my door?

    Text back and tell mom to leave me alone?

    Call girl, tell her happy birthday, chat a moment or two and then text mom saying that I think it best to allow her to forget us. That since she is no longer part of our program I feel it best to let the connection be forgotten. I have no desire to cultivate a friendship with this mother. She has mistakingly interpreted my professional relationship while she was a client for lifelong friendship. We have never been social friends. We are 15 years aged apart, she is single, dating a felon in jail. We don't share interests, I was her provider, her friendly face every morning. Not her gal pal and after the way she backstabbed me I don't want to be her friend. So I need words. Help.
  • MyAngels
    Member
    • Aug 2010
    • 4217

    #2
    That's just weird. I think I would call the mother at a time when I knew the child would not be with her. I would tell her that, while you care about her child, due to the circumstances that she created in the past, you are not interested in having any kind of relationship with the family (either personal or professional). I might also shame her a little bit for creating a situation that hurt you and hurt her child. In a caring way, of course.

    Comment

    • countrymom
      Daycare.com Member
      • Aug 2010
      • 4874

      #3
      don't call, save the messages just in case......if you call you are opening yourself up to a whole new can of worms and a problems.

      Comment

      • Pammie
        Daycare Member
        • Jan 2010
        • 447

        #4
        How about dropping a birthday card to the girl in the mail. Then text mom and tell her that you remembered it was dcg's birthday, and a card for her should be arriving "anyday now" in the mail...and let it at that??

        I'm a very non-confrontational person - so I'd just ignore her texts/calls, and hope that she takes the hint

        Good luck!

        Comment

        • MarinaVanessa
          Family Childcare Home
          • Jan 2010
          • 7211

          #5
          I feel bad for the child and almost want to say to call to talk to her only because it's the child that wants to talk to you but then again that would open up conversation with the mom which I would NOT want to do.

          If you were to decide to contact them I'd call as above posted and say happy birthday and then call mom at another time to talk to her about having them not call anymore. Don't leave a message, don't e-mail, don't text, if you call speak to her directly.

          Comment

          • Blackcat31
            • Oct 2010
            • 36124

            #6
            I think if you respond with anything but a short explanation of how you are NOT and will NEVER be friends you are, as a pp said, opening up a can of worms and will surely get drawn in. Maybe text the mom and tell her that you do not wish to have any contact. The mom can explain to her dd why there is no relationship if she wishes to do so, but in your own post you have made it clear to me that you do not wish to have ANY type of relationship with this family. My advice keep it simple and short. Maybe something like: "Please do not lead your dd on that we are or will be friends. Our relationship was purely business and I do not wish to take it any farther. Please let your dd know that I hope she has a wonderful birthday and best of luck to you and your family in the future." Then I personallly would NOT respond to any further calls or texts. period. If, by chance, she shows up at your door, I would simply state that you are busy and do not have time to visit. I have a feeling that if you lead her on, she is going to run with it. Good luck. What a weird situation this mom has put you in.....:confused:

            Comment

            • Little People

              #7
              I would text her and say what blackcat suggest, (tell her that you do not wish to have any contact.)

              Comment

              • Crystal
                Advanced Daycare.com Member
                • Dec 2009
                • 4002

                #8
                No. I would not call her. If you call her, you are basically inviting her into your life. Seems as though she only contacted you because it's her daughter's bday.....fishing for a gift, IMO. If it has been since last spring and this is the first contact, the child isn't really missing you, or Mom would have called sooner.

                She sounds like trouble. I say move on. Text Mom back, tell her that you are not interested in cultivating a relationship with her family outside of business and since she is no longer a client, please do not contact you again.

                Comment

                • marniewon
                  Daycare.com Member
                  • Aug 2010
                  • 897

                  #9
                  I'm in agreement with everyone who said to not call, but to text a short, to the point message about wanting no contact with that family.

                  Comment

                  • nikia
                    Daycare.com Member
                    • Nov 2010
                    • 403

                    #10
                    She sounds like she is a color short from a full box of crayons

                    I think I would just keep ignoring it, even a text saying you dont want to contact may be enough for her to try and get you in trouble again or something else.

                    Comment

                    • QualiTcare
                      Advanced Daycare.com Member
                      • Apr 2010
                      • 1502

                      #11
                      Originally posted by Pammie
                      How about dropping a birthday card to the girl in the mail. Then text mom and tell her that you remembered it was dcg's birthday, and a card for her should be arriving "anyday now" in the mail...and let it at that??

                      I'm a very non-confrontational person - so I'd just ignore her texts/calls, and hope that she takes the hint

                      Good luck!
                      this is EXACTLY what i was thinking. no, i wouldn't want to have a relationship or open up a conversation - but i would feel a little bad that a 4/5year old was promised contact from me (no matter how idiotic that is) and send a card (a nice, pretty card) so her mom could tell her to expect it in the mail and she would get it.

                      i think mom would get the hint and it'd probably be the only card you'd have to send.

                      Comment

                      • Lucy
                        Daycare.com Member
                        • Jan 2010
                        • 1654

                        #12
                        Nope. No call, no text, nothing. Just pretend like the voicemail and texts never occurred.

                        Comment

                        • laundrymom
                          Advanced Daycare.com Member
                          • Nov 2010
                          • 4177

                          #13
                          ive decided not to contact her.

                          Comment

                          • Cat Herder
                            Advanced Daycare.com Member
                            • Dec 2010
                            • 13744

                            #14
                            Call block.
                            - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

                            Comment

                            • Live and Learn
                              Daycare.com Member
                              • Sep 2010
                              • 956

                              #15
                              Originally posted by Joyce
                              Nope. No call, no text, nothing. Just pretend like the voicemail and texts never occurred.
                              YUP!....ignore her drama!::

                              Comment

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