Am I Being a B%&@#

[lilcupcakes09]

So I'm in the same boat in a sense......need some ideas on what other providers would do. Mom asks me to take kid 45 mins early one morning because she needs to work early. I say sure, it will be xx$$, being it is extra early before her contracted hours and I am opening early for her and only her! She says ok.....so any other time this means we are a go. Well I'm not sure if she got upset because I applied the fees for once or what, but she didn't show up until her normal time. I was very upset as I had been up early waiting for them! I termed them immediately as this just added to a list of incidences I have thrown under the rug. Now dcp wants deposit back but refuses to pay me what she really owes me for making arrangements to open early for her. Would you all give deposit back or deduct what she would have owed? I am not confrontational at all, I just want thIs over and these people out of my business, but feel like giving her back her full deposit is once again letting her do things her way...

[Unregistered]

I would deduct the fees and send the rest back. If you already have the deposit, use it to your advantage and pay yourself for the time you worked. She needs to get over it!


And thrifty, I would have so texted her back, saying, "You are so right, dcm! You should open a daycare because it is an extremely profitable business! Now I must go as the fine china needs polishing!" "

[Thriftylady]

So I'm in the same boat in a sense......need some ideas on what other providers would do. Mom asks me to take kid 45 mins early one morning because she needs to work early. I say sure, it will be xx$$, being it is extra early before her contracted hours and I am opening early for her and only her! She says ok.....so any other time this means we are a go. Well I'm not sure if she got upset because I applied the fees for once or what, but she didn't show up until her normal time. I was very upset as I had been up early waiting for them! I termed them immediately as this just added to a list of incidences I have thrown under the rug. Now dcp wants deposit back but refuses to pay me what she really owes me for making arrangements to open early for her. Would you all give deposit back or deduct what she would have owed? I am not confrontational at all, I just want thIs over and these people out of my business, but feel like giving her back her full deposit is once again letting her do things her way...

That is where I always get caught up. But I guess to me it would depend on your contract and such. And on her term letter, I would list all the reasons for the term. I mail I term letter out to each family no matter the reason. Some of them say the family is welcome back in care, some of them don't say that, helps me if I need to look them up later but I have never needed to.
My thought is if they want to be a pain in the butt, no I ain't budging. But I will never, ever again let a family slide on anything at all. My mom is all upset because I let her payment day slide then started enforcing my policies. No more Mrs. Nice provider.