feeling guilty

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Unregistered

    feeling guilty

    So, I have this one set of parents that have been with me from the very day of opening my home family daycare. I really love the little girl and watched her grow, walk, and talk. I have been through late payments, late pick ups, and them questioning everything from cups to bibs. Every day dad comes in with some type of comment, issue, or complaint. When I see him pull up I will tell my assistant that I am taking the children to the potty just so I do not have to talk to him. At pick up this child will be the only and last one here and I will let my assistant be there when he comes and I will step out of the daycare room. I will of course peek out and say bye to the child. He was lingering for up to 30 at pick up which was becoming an issue. In the mornings he makes drop off so hard. Well, yesterday he came in and said he smelled something burning. I told him nothing was burning. He kept insisting that he was smelling smoke. Then he have the nerve to ask "Who has been smoking in here!?" Are you serious????? Ok first of all, no one smokes in the daycare room much less anywhere in the facility! Second of all, there are NO smokers who live here or work here!

    Come to find out, my husband was using the smoke grill out in the back yard smoking chicken. I sent out an email asap to explain what he was smelling.

    Well, I was so angry that they question everything to goes on. They have edited my handbook, policy forms, contract, and enrollment forms. They have picked up very late, paid very late, and arrive very late. I am soooo sick of the questions, comments, and concerns. I was even blamed for the child getting so sick she was admitted into the hospital for a week. I had been telling them for a week that she was really sick...they said NO its a cold the dr said so. Come to find out the child had pneumonia!

    So, I talked to my assistant and we both agreed to give them a two week notice. Now, I feel really guilty. The mom picked up yesterday (which she never does) and I really like her and I felt bad. I was nice about the notice and basically told them that I felt like my services was not what they were looking for and I suggested they enroll the child into a center. A center has no family life involved and I felt like that is what they were looking for. That my goal is to see that the children as well as the parents are happy and I felt like they were not happy here any longer. Mom responded with a tad hateful reply and said we will be looking for alternate care asap.

    I just hate to hurt peoples feelings....but seriously I cannot stand these people any longer!
  • ColorfulSunburst
    Daycare.com Member
    • Oct 2013
    • 649

    #2
    You did what was necessary. They showed their displeasure every day. In two weeks later you will not see them never ever again. be happy!

    Comment

    • Rockgirl
      Daycare.com Member
      • May 2013
      • 2204

      #3
      You did the right thing. Here they wouldn't have made it past editing my policies!

      Comment

      • Blackcat31
        • Oct 2010
        • 36124

        #4
        Originally posted by Rockgirl
        You did the right thing. Here they wouldn't have made it past editing my policies!
        That's what I was thinking....

        They got away with a lot because you allowed it.

        Now it's time to say goodbye.

        I wouldn't feel guilty at all.

        Comment

        • LysesKids
          Daycare.com Member
          • May 2014
          • 2836

          #5
          Originally posted by Unregistered
          So, I have this one set of parents that have been with me from the very day of opening my home family daycare. I really love the little girl and watched her grow, walk, and talk. I have been through late payments, late pick ups, and them questioning everything from cups to bibs. Every day dad comes in with some type of comment, issue, or complaint. When I see him pull up I will tell my assistant that I am taking the children to the potty just so I do not have to talk to him. At pick up this child will be the only and last one here and I will let my assistant be there when he comes and I will step out of the daycare room. I will of course peek out and say bye to the child. He was lingering for up to 30 at pick up which was becoming an issue. In the mornings he makes drop off so hard. Well, yesterday he came in and said he smelled something burning. I told him nothing was burning. He kept insisting that he was smelling smoke. Then he have the nerve to ask "Who has been smoking in here!?" Are you serious????? Ok first of all, no one smokes in the daycare room much less anywhere in the facility! Second of all, there are NO smokers who live here or work here!

          Come to find out, my husband was using the smoke grill out in the back yard smoking chicken. I sent out an email asap to explain what he was smelling.

          Well, I was so angry that they question everything to goes on. They have edited my handbook, policy forms, contract, and enrollment forms. They have picked up very late, paid very late, and arrive very late. I am soooo sick of the questions, comments, and concerns. I was even blamed for the child getting so sick she was admitted into the hospital for a week. I had been telling them for a week that she was really sick...they said NO its a cold the dr said so. Come to find out the child had pneumonia!

          So, I talked to my assistant and we both agreed to give them a two week notice. Now, I feel really guilty. The mom picked up yesterday (which she never does) and I really like her and I felt bad. I was nice about the notice and basically told them that I felt like my services was not what they were looking for and I suggested they enroll the child into a center. A center has no family life involved and I felt like that is what they were looking for. That my goal is to see that the children as well as the parents are happy and I felt like they were not happy here any longer. Mom responded with a tad hateful reply and said we will be looking for alternate care asap.

          I just hate to hurt peoples feelings....but seriously I cannot stand these people any longer!
          The minute they edited or changed any form or policy would have been their last day of care here; essentially they want to run the show... "you" want to be my employer, then you can pay me Nanny wages & the taxes that go with it . Be happy they will be gone soon

          Comment

          • NightOwl
            Advanced Daycare.com Member
            • Mar 2014
            • 2722

            #6
            Wow. Just wow. The nerve of some people. I bet they've become so comfortable with you that they never saw this coming. Good for you!

            Comment

            • Shell
              Daycare.com Member
              • Jul 2013
              • 1765

              #7
              I put up with a family so very similar. Every single week, I was like, that's it- I'm terming. Then, I would feel bad about it and keep them on. This went on for three years until they finally moved away- thank goodness!

              I will never put up with a situation like that ever again, and you are doing the right thing. It's ok to feel bad, but don't let it stop you.

              They will do better at a center- they need a reality check. They can't micromanage you, it's your business!

              Good riddance, and go buy yourself and assistant a nice bottle of champagne to pop open on their last day.

              They're going to miss you and realize their mistakes...but it might be a long time from now and it's too late for them anyway!

              Comment

              • Gemma
                Childcare Provider
                • Mar 2015
                • 1277

                #8
                @OP, don't feel guilty, you lasted way longer than most providers I know would have! You were smart to end the relationship, before this family sued you for something you hadn't done!

                Don't feel guilty, feel proud of how you handled it!:hug:

                Comment

                • Gemma
                  Childcare Provider
                  • Mar 2015
                  • 1277

                  #9
                  Originally posted by LysesKids
                  The minute they edited or changed any form or policy would have been their last day of care here;

                  Comment

                  • KIDZRMYBIZ
                    Daycare.com Member
                    • Jun 2013
                    • 672

                    #10
                    Good for you, OP. You did the right thing, and I loved your explanation for them about home care vs. centers.

                    I think many, if not all, of us providers have had a DCF like yours. I call them "Center Taste/In-home Budget" (you know, like Champagne Taste/Beer Budget!). I have had 2 now, and I put up with both of them far too long until they finally left of their own accord. Now I know what to say to this kind of DCF instead of jumping through hoops and trying to keep them happy. Thank you!!!

                    Comment

                    Working...