new client contracted time enforcement. help?

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  • Gemma
    Childcare Provider
    • Mar 2015
    • 1277

    #16
    Originally posted by PitterPatter
    A friend said so what's 5 minutes.
    Parents thinks the same, but if you allow the "5 minutes" then they move another 5, and another 5....so it's not the "5minutes" it's the principle of being "on time", as agreed at enrollment time

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    • mim
      Daycare.com Member
      • Mar 2014
      • 130

      #17
      Originally posted by Blackcat31
      If she is dropping off BEFORE 7:30 when she contracts for 7:30, then I would charge her what you are already charging PLUS an additional $2 every time she drops off before 7:30.

      You can't really adjust for an earlier drop off unless you offer care before 7:30. If you do, then change her rate to include an additional $2 per day. If she is 5 days a week, add $10 to what she pays now.

      My base rate is for families picking up by 3:00.

      I add fees for every half hour after that they need care. They set the LATEST time they will pick up and that becomes their pick up time and dictates their weekly rate.

      What each family pays is only between myself and that family. The only thing all families know is that the base rate for everyone starts out the same.

      What my contracted times and rates are for each family is private though.
      She has a contracted time of 8:30am-5:00pm. She pays an additional $10/so for the 5pm pick up.

      Comment

      • Unregistered

        #18
        Originally posted by laundrymom
        I would ask at drop off,
        Sarah, you've dropped off earlier than your contracted time. Do you need to change your contract? If so the new rate will add $xx.xx per week/day. If not and it happens again, I'll just tack on the early drop off fee of $20 per occurance.
        I've done this. It worked perfectly. Point across without a confrontation

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