SUPER Angry Right Now at Food Program

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  • daycare
    Advanced Daycare.com *********
    • Feb 2011
    • 16259

    SUPER Angry Right Now at Food Program

    So beginning of the month I started with a new food program agency.

    I made certain to follow all of the rules to transfer from the old agenecy to new. I had to re-enroll all of my DCKS and fill out TONS of paperwork, take another training and etc and have entered all of my meals for the entire month so far up to date.

    NOW they are telling me that I more than likely wont get paid because the old agency is still showing me as active. I called the old agency and they said NO we showed you as dropped.

    So until the new agency can figure out how to enroll me into the state system, I can't get paid and told that I won't get paid at all for the month of March..

    I rely on that money for food, as I buy mostly 100% organic............I am fuming mad right now.....

    I am considering calling upper management, but don't know if that is the best idea,
  • Blackcat31
    • Oct 2010
    • 36124

    #2
    Originally posted by daycare
    So beginning of the month I started with a new food program agency.

    I made certain to follow all of the rules to transfer from the old agenecy to new. I had to re-enroll all of my DCKS and fill out TONS of paperwork, take another training and etc and have entered all of my meals for the entire month so far up to date.

    NOW they are telling me that I more than likely wont get paid because the old agency is still showing me as active. I called the old agency and they said NO we showed you as dropped.

    So until the new agency can figure out how to enroll me into the state system, I can't get paid and told that I won't get paid at all for the month of March..

    I rely on that money for food, as I buy mostly 100% organic............I am fuming mad right now.....

    I am considering calling upper management, but don't know if that is the best idea,
    I ALWAYS go right to the top.

    Ain't nobody got time to be messing around.

    Call someone higher up than the last person you called and continue going higher up until you find your answer...there is no excuse for someone to not know the solution to this.

    Comment

    • daycare
      Advanced Daycare.com *********
      • Feb 2011
      • 16259

      #3
      Originally posted by Blackcat31
      I ALWAYS go right to the top.

      Ain't nobody got time to be messing around.

      Call someone higher up than the last person you called and continue going higher up until you find your answer...there is no excuse for someone to not know the solution to this.
      Thanks for your input.....Trying not to be a jelly fish...I just don't want to seem like I am complaining to them and we just started, but HEY that's my money....

      Comment

      • Gemma
        Childcare Provider
        • Mar 2015
        • 1277

        #4
        Something doesn't seem right here, unless the fp isn't the same everywhere

        Monthly menus and training are optional for me and in your case, they would go back, correct the mistake, and submit a check.

        I used to be with a different fp, until they got shut down, apparently, they were running the program under their own terms ( probably pocketing the money they didn't pay providers for not meeting "their" terms).
        If I were you, ....I would investigate further if they refuse to pay what they owe me!

        Comment

        • Annalee
          Daycare.com Member
          • Jul 2012
          • 5864

          #5
          Originally posted by Blackcat31
          I ALWAYS go right to the top.

          Ain't nobody got time to be messing around.

          Call someone higher up than the last person you called and continue going higher up until you find your answer...there is no excuse for someone to not know the solution to this.
          Yep, my dad says I am like my aunt, don't tell me it can't happen cause I will find a way to get the answers! ::

          Comment

          • Annalee
            Daycare.com Member
            • Jul 2012
            • 5864

            #6
            Originally posted by daycare
            Thanks for your input.....Trying not to be a jelly fish...I just don't want to seem like I am complaining to them and we just started, but HEY that's my money....
            There is someone there that can fix this problem, you just gotta find that person! Hang in there!

            Comment

            • Thriftylady
              Daycare.com Member
              • Aug 2014
              • 5884

              #7
              I agree with working up the chain. Let them know you won't stand by and allow this.

              Comment

              • daycare
                Advanced Daycare.com *********
                • Feb 2011
                • 16259

                #8
                Ihave been hitting walls every call I make, I hope that I can get this taken care of. If not, I am losing about $700

                Comment

                • spinnymarie
                  mac n peas
                  • May 2013
                  • 890

                  #9
                  Oh no I'd keep calling too. I'm sorry you are dealing with this!

                  Comment

                  • Shell
                    Daycare.com Member
                    • Jul 2013
                    • 1765

                    #10
                    Originally posted by daycare
                    Ihave been hitting walls every call I make, I hope that I can get this taken care of. If not, I am losing about $700
                    If you can't get any results, is it possible for you to take the standard deduction on your taxes next year for the month? $700 is a lot to lose!

                    Comment

                    • Rockgirl
                      Daycare.com Member
                      • May 2013
                      • 2204

                      #11
                      Can your former fp rep contact the new one and verify that they show you are not active in their system?

                      Comment

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