I interviewed a potential daycare family today, and I just can't figure out if it went well or not. The potential dcb loved the place. His mom commented that he warmed up to my playroom quicker than he warms up to his grandparents house. The dad was really quiet, and after they checked it all out, he went outside really quickly, leaving mom to put all the winter gear on the boy. Mom seemed very nice, said they'd decide within a few days, and let me know either way. I just received my license recently. This is only my second interview, so I have no idea how to read it. The dad in the family is at the end of a layoff, and will be called back to work shortly, so that might be why they are pushing the decision off a few days. I know it is hard to find care around here for the little boy's age bracket. I'd really like this family. I need to get this daycare up and running. I've been spreading the word. My first interview ended up with the parent signing up immediately, but mostly I've been getting only odd requests or people seeming interested until I quote a price, and then they don't respond. (I'm definitely not over or under-charging. I put my rates at the lower-end of the area's average). I do have one full-time dcb starting next week, and one drop-in baby one day a week, unless this new family decides to start here. How quickly do people usually decide?
Interview with Potential DCF
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I interviewed a potential daycare family today, and I just can't figure out if it went well or not. The potential dcb loved the place. His mom commented that he warmed up to my playroom quicker than he warms up to his grandparents house. The dad was really quiet, and after they checked it all out, he went outside really quickly, leaving mom to put all the winter gear on the boy. Mom seemed very nice, said they'd decide within a few days, and let me know either way. I just received my license recently. This is only my second interview, so I have no idea how to read it. The dad in the family is at the end of a layoff, and will be called back to work shortly, so that might be why they are pushing the decision off a few days. I know it is hard to find care around here for the little boy's age bracket. I'd really like this family. I need to get this daycare up and running. I've been spreading the word. My first interview ended up with the parent signing up immediately, but mostly I've been getting only odd requests or people seeming interested until I quote a price, and then they don't respond. (I'm definitely not over or under-charging. I put my rates at the lower-end of the area's average). I do have one full-time dcb starting next week, and one drop-in baby one day a week, unless this new family decides to start here. How quickly do people usually decide?
there is a wrath of knowledge here on this site, with tons of providers with years and years of experience. I once started a thread that combined everyone's years of experience and together it was over 1000 years. Gosh where did that thread go?
Remember one thing. You are interviewing the families, just as they are interviewing you. Be sure to have questions you want to ask them so that you can make sure your program is the right fit for them.
each provider is different. I would not take someone who wanted to sign up after meeting with me for 30 minutes. To me it is a HUGE decision to make. I want them to look over my PHB, think about the services I offer and make sure it will work for them as a whole family.
any chance you got their email address?- Flag
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Not their email address, but I have their phone number. The mom and I spoke on the phone for quite a while yesterday going over all the program information. It was a great discussion. Today was just meeting me and seeing the daycare, and a few questions that we forgot to ask each other yesterday. They actually live within walking distance of my house and know several people in common. Its a pretty small town.- Flag
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Not their email address, but I have their phone number. The mom and I spoke on the phone for quite a while yesterday going over all the program information. It was a great discussion. Today was just meeting me and seeing the daycare, and a few questions that we forgot to ask each other yesterday. They actually live within walking distance of my house and know several people in common. Its a pretty small town.
only reason I asked for their email, as this has been how I choose to communicate with prospective clients.
I normally always email them after leaving and thanking them for their time. I don't send same day, maybe the next. I really think things over. If I think they are a good fit, I will tell them so and ask them to enroll, if not, again I will tell them so and wish them the best of luck.
Normally I am interviewing other families at the same time and will let them know that at the time of the interview, then by email tell them that I am still making a decision and will contact them to let them know.
For the most part, it seems to be a good method for me so far. If I email and don 't hear back from them in 2-3 days, I really liked them and don't have other families that I like as much, I will call them to ask if they got my email and see where things are.
I don't like to chase anyone, but I feel follow up is great customer service part of the business.
Sounds like you are off to a good start....- Flag
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I have been doing daycare for almost 13 years. When I want a particular family to sign on, this is what I say (whether I interviewed only them or half a dozen!), either by phone or e-mail:
Hi, So-and-so! I really enjoyed meeting you, and want to thank you for considering me as your childcare provider.
After interviewing with a number of other families, I think you and husband's name and child's name would be the best fit for my program, as we seem to share lateral parenting styles/beliefs/what-have-yous. I was very impressed with how well-mannered/cute and sweet/anything-flattering child's name is! I would like to offer you the position for enrollment, and welcome you to our daycare family!
Please let me know by this date (I usually give them 5-7 days) if you would like to have the spot. I will need a signed contract to secure the position.
Sincerely,
The Most Awesome Provider You Could Ever Hope to Meet- Flag
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Daycare is right on, too! When I was new, I would be so nervous about interviewing. It wasn't until I heard advice at an area support group to turn the tables: be prepared with a battery of Q's for them as well, have a notebook to write their answers down, to let them know that they are being interviewed as well. It certainly changes the interview roadway to a 2-way street! It also takes away the air of desperation most of us have at some point or another.::
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Hi, So-and-so! I really enjoyed meeting you, and want to thank you for considering me as your childcare provider.
After interviewing with a number of other families, I think you and husband's name and child's name would be the best fit for my program, as we seem to share lateral parenting styles/beliefs/what-have-yous. I was very impressed with how well-mannered/cute and sweet/anything-flattering child's name is! I would like to offer you the position for enrollment, and welcome you to our daycare family!
Please let me know by this date (I usually give them 5-7 days) if you would like to have the spot. I will need a signed contract to secure the position.
Sincerely,
The Most Awesome Provider You Could Ever Hope to Meet- Flag
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Daycare is right on, too! When I was new, I would be so nervous about interviewing. It wasn't until I heard advice at an area support group to turn the tables: be prepared with a battery of Q's for them as well, have a notebook to write their answers down, to let them know that they are being interviewed as well. It certainly changes the interview roadway to a 2-way street! It also takes away the air of desperation most of us have at some point or another.::
The more you interviews, the better you get at it. The nerves lessen and you feel much more in charge.- Flag
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I agree. I always find that giving off the air that "I" pick based on a good fit, rather than letting THEM pick.. Has always been more successful than the other way. For some reason, parents think I don't just bring any family in baed on desperation.- Flag
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even right now I have 6 girls and 12 boys...................Gosh I would die for some more girls....- Flag
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