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Angry Parent
I am referring back to my post (Parent canceled check) that I wrote last week about the parents that canceled their check because I would not continue child care for their son. The father just received the Bill through the mail for what they owed me for the week(the check they canceled), the bank cancellation fee, and late fees (stated in signed contract). He called me leaving a voicemail( I missed the phone call) saying that "He wants to know what this letter is about because I have the failure to understand that he has had to calll off work the past three days to care for their son because I didn't give them a notice of terminating care, that they can't find any type of child care and that he has to call off work for the next 2 weeks because they can't find child care until January." Well for one he is lying because with last week and this week they only needed me 3 days which were Monday, Thursday last week and Thursday this week...So he hasn't called off three, only two...Second, If they went to a daycare center I am sure they could get care started in a few days. Third, I gave them a one week notice but the mother ruined that because she walked out of my daycare room closing my door violently in front of children, while I was talking to her ( which she probably failed to mention to her husband) They had the one week notice until she disrespected me, my home and acted like that in front of the children...Anyways he does not think they should have to pay it because they have to call off work...He wants me to call him back. The bill was very professional stating they had until Dec. 27 to pay or the next collection process would occur (small claims) The bill left me with nothing to explain because it was all explained in there...He said in the voicemail he wants to talk about it and wants me to explain it...They just don't want to pay me for my services..They are both professionals in the work field...I don't know why they are acting like this....All I wanted to do what was best for the children and their child...
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Could you maybe call him back and have a third party on the phone with you on another extension so they could mediate if it gets nasty? Tell the dad of course that you have another person on the line so he will know it is because you feel like they are a bit intimidating due to the way his wife behaved.....I would also NOT get dragged into the specifics and argue with him...simply state your billing and the reasons behind it but stick to the facts only...if you let them drag you into explaining everything it will just get nasty. Good luck and keep us updated. -
As long as the fight continues, he is in control. Don't justify yourself. Don't let him rile (sp?) you up. Call him, but stay calm. Either record it - he must know - or have someone on the phone who can go as a witness to sc court with you.
Good luck.Comment
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I would tell him that he can schedule a time to come over for a meeting, but you are still turning it into small claims unless it's paid in FULL. I wouldn't take the time to talk on the phone. If they feel it is an important matter, BOTH parents should come over for a thirty minute meeting after hours. Everything they needed to know is in the papers you sent them anyways. Don't push off small claims, even if this is a nice holiday week. Tell him paid in FULL before December 27th or it's going to court. I wouldn't get into personally on the phone or even in person more than just a few minutes to explain what you wrote. Stick to ONLY the facts and disregard anything personal from their end, that is their problem and they could hold what you say against them in court (maybe) if they twist it. If you ask them to come over in the next two days for a fast, even just 15 minutes to explain one final time, you should set up an audio recorder. Have it running on your computer with the monitor shut off OR use an actual recorder. I'm not sure if that is 100% legal if you don't tell them, so if it's not,
, use the phone and record the phone conversation and just say you are recording the phone for proof that you did verbally explain the letter.
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I wouldn't call him back. If you have sent a notice saying pay by X date or further steps will be taken - it's already serious. If he's calling, he doesn't want or intend to pay. He wants to talk you OUT of making him pay.
Nothing you say will HELP your case. In fact, I might send another notice in the mail.
There are really only two outcomes in this case - 1) he'll send a check or 2) you'll see him in court.
have you received a check? did his message imply there was a check coming, but he wanted to speak to you to "clear the air?"
Don't call. JMO.Comment
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i wouldnt call either. you'll add fuel to the fire, and he's hoping to either change your mind or that you'll slip up and say something he can hold against you. JMOComment
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Thank you all so much for the reply. I chose to not call them back..so if I don't have a check by December 27th, I will be taking them to small claims. I wish I didn't have to be doing this, this is my first incident with any parent and I never thought it would turn out like this but I guess thats what happens when you start your own business. I will keep everyone postedComment
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With having a signed contract and the way the mother was acting towards me, especially in front of the children, do you think I would win small claims?Comment
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Do not call him.
It's a capture trap.
He can only profit from that. You can only loose.
He's pretending he doesn't understand it because that is what protects his money. His calling off of work has nothing to do with this. He's trying to show you he has financial loss with the outcome. He's adding this into the story so he HAS something to talk about.
His wife needs to behave in pubic and when she doesn't there is a price to be paid.
Stop communicating with them and get them into small claims. They will give you guys an option to mediate this and he can talk all he wants then.Comment
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Agree about not calling. Let them stew in their own juices so that when the time comes to talk about it (will be in front of a judge) they will burst at the seams. They'll win the case for you.Comment
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I'm lost now because this is the subject of like three different threads so I am completely lost....are all these threads about the same family or different one? :confused:Comment
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All of the post are about the same family..Sorry for any confusionComment
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LoL...Yea this situation has gotten way farther that I thought it would have, I thought they would have just paid the bill and be done with it but nooo....Thank you for all of your advice, I really appreciate it
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Not that having one bad family isn't enough, but I was starting to get super concerned....
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