Contacting Families Due To Closure?

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  • Play Care
    Daycare.com Member
    • Dec 2012
    • 6642

    Contacting Families Due To Closure?

    When you have to close for the day, how do you notify families? Do you have some families who are more difficult to get in touch with?
    I've been having some issues with this, so looking for some new ideas.
  • Provider_Manda
    Daycare.com Member
    • Jan 2012
    • 392

    #2
    Right now all my families have FB messenger so if I have to close unexpectedly I send out a group message to them, also text or call individually if I see they have not seen the message.

    Comment

    • KSDC
      Daycare.com Member
      • Apr 2013
      • 382

      #3
      I text everyone for closings, early closings,even low on diapers. My current families all have smart phones and always text back quickly.

      Comment

      • Blackcat31
        • Oct 2010
        • 36124

        #4
        I text.

        I require each family to provide a primary contact source that they can send and receive messages that need immediate attention.

        All of my current families opted to text...
        Last year all but one also chose text. The odd one chose old fashioned call my landline house phone and leave a message.

        Comment

        • CraftyMom
          Daycare.com Member
          • Jan 2014
          • 2285

          #5
          I text. They all have their phones on them or check them throughout the day.

          Comment

          • daycarediva
            Daycare.com Member
            • Jul 2012
            • 11698

            #6
            Text AND mass email. I also request that they respond that they have received the message.

            It's preferred by my parents and easy for me. If a parent is repeatedly not responding, I directly ask what a better option for them would be. I had one who preferred a phone call at work with a voicemail, since she paid texting per text and didn't check her personal email often.

            It's getting nasty here, so I am watching/waiting for the SOE to go out and may have to close early tonight and/or tomorrow.

            Comment

            • jenboo
              Daycare.com Member
              • Aug 2013
              • 3180

              #7
              I send out a group text and tell them to reply when they have seen the message.

              Comment

              • Wednesday!
                Still Wednesday!
                • Nov 2014
                • 175

                #8
                Yes, always ask for them to reply. They could be halfway to your house to pick up and you not even realize it because they didn't respond to the text/email.

                Comment

                • Annalee
                  Daycare.com Member
                  • Jul 2012
                  • 5864

                  #9
                  I text as well!

                  Comment

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