Updating Policies... what to say

[DaycareMom]

I have been having issues regarding late pick ups recently, so I decided to update my policy handbook and give copies to the parents.

What do I say when I hand it to them? I wrote a letter to go along with it, but I don't know what to verbally say when I hand it over. I want to it to be short and sweet but I am so nervous. I tend to say too much so I need to memorize and practice.

Any suggestions are welcome. Thank you!

[Blackcat31]

I have been having issues regarding late pick ups recently, so I decided to update my policy handbook and give copies to the parents.

What do I say when I hand it to them? I wrote a letter to go along with it, but I don't know what to verbally say when I hand it over. I want to it to be short and sweet but I am so nervous. I tend to say too much so I need to memorize and practice.

Any suggestions are welcome. Thank you!

I usually say something along the lines of; "With the new year come a few changes and updates. Here is the updated handbook. Please make sure you read it over thoroughly. I've had several policy violations and some surprised reactions when I enforce my late fees so please familiarize yourself with the rules outlined in the program handbook. As always if you have any questions, just let me know."

Maybe not as wordy but something along those lines.

HTH

[DaveA]

"It was time to update my policies. Please read over them carefully and if you have any questions, feel free to ask me. Thanks"

That was the extent of it when I handed out new policy manual & contracts last month.

[Indoorvoice]

Usually when I do these types of things i just say, "I'm making some changes. Please read over tonight and let me know if you have any questions." They don't need to know what it's about.that's what the letter is for! Good luck!