I'm sorry your dd is sick. Making the decision to close is tough but sometimes you gotta do what you gotta do. 
That said, I have learned to tell parents up front during the interview and during the contract signing that while I rarely close, I expect them to have back up care ready in the event I need to close.
It boils down to what works for you and your business as well as what you are used to dealing with. Sometimes you just can't please everyone with your policies.

That said, I have learned to tell parents up front during the interview and during the contract signing that while I rarely close, I expect them to have back up care ready in the event I need to close.
It boils down to what works for you and your business as well as what you are used to dealing with. Sometimes you just can't please everyone with your policies.

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