Uh Oh.....Termed Mom

[Baby Beluga]

So, the mom who I termed last week due to business changes just sent me a text asking me again why her daughter could no longer come.

Do I respond or ignore it? I feel like I am being bated here...

[Heidi]

I would ignore it. It's after business hours, and you are under NO obligation to answer now.:hug:

If she asks in person, just tell her you aren't going to go over it again. The subject is closed.

:hug:


You might try "There is nothing I can say that's going to make you feel okay with this, so, I am not willing to discuss it further".

[Heidi]

Ok...I couldn't remember the details, so I reread your posts.

The child no longer attends your program equals you do not answer any calls, texts, etc. If they "catch" you by calling from another phone or that kind of thing, tell her that you are done talking about it, stop calling you, it's over now. Then, hang up the phone.

[daycare]

I've had this happen with a super crazy mom

I did respond and just said that I felt her child was not benefiting from my program and that I felt I was no able to meet he Childs needs. I then have ghe number for resources and referral.

This mom did not drop it. Asked me to elaborate. I stopped responding. At that point I had more than did my due diligence. She called LIC on me and my analyst told her I have every right to remove a child for both reason stated and it was dropped.

I would just maybe give that a simple reply and then be done with it. I would also only do it via email and during your operational hours.

Good luck

[NeedaVaca]

Please refer to the letter I gave you, thanks!

[Baby Beluga]

Thanks ladies. I have not responded yet. I did record the conversation when I termed her and clear as day I said I was making business changes that resulted in schedule changes so the last day I would be able to provide care for her child would be the 21st. She asked again. I repeated the same. She then asked if it was personal or because of her daughter I told her no, it was not personal it was strictly business.

I don't know that I want to respond, what else can I say? This text came 7 days after I originally termed her. She didn't have to pay any additional fees, or for time she wasn't here because she chose to pull her early (which I was okay with) wasn't out any money, gave all of her supplies back to her. I can't think of a reason as to why now. Unless she thinks I am going to give a different answer then I did last week.

[snbauser]

My guess is she now realizes how good she had it with you after looking at other places. So now she is trying to figure out how to get you to take her back. Honestly, I wouldn't respond anymore.

[Heidi]

I would not respond, as I said before. Saying things like "I couldn't meet her needs" may be just what she wants to hear...and then report to licensing.

You gave her a reason. End of conversation!

[Baby Beluga]

I would not respond, as I said before. Saying things like "I couldn't meet her needs" may be just what she wants to hear...and then report to licensing.

You gave her a reason. End of conversation!

My thought too.

I have a feeling she is having a hard time finding care after me. The provider before me emailed everyone in the area and "warned" them of this lady. This was not the reason I termed her, but other providers in the area now know how this mom operates.

[CraftyMom]

I would not respond, as I said before. Saying things like "I couldn't meet her needs" may be just what she wants to hear...and then report to licensing.

You gave her a reason. End of conversation!

My licensor would not be happy hearing that I told a parent I could not meet the child's needs. I had a mom call licensing after being told that. I forget the words my licensor used, but basically I should be formatting my program to meet the needs of each child. I was not happy with that

[christine19720]

I would not respond, as I said before. Saying things like "I couldn't meet her needs" may be just what she wants to hear...and then report to licensing.

You gave her a reason. End of conversation!

This!!

[Wednesday!]

There's a thread called "what is with these kids these days?" or something similar. I'm thinking we need a "what is with these parents these days?" thread. Is stalking becoming a common thing when they don't get their way??

[craftymissbeth]

My licensor would not be happy hearing that I told a parent I could not meet the child's needs. I had a mom call licensing after being told that. I forget the words my licensor used, but basically I should be formatting my program to meet the needs of each child. I was not happy with that

Oh geez. This is why licensing drives me crazy... they have no say in things like this.

Maybe "we are not a good fit" is a better way to word it, then? :confused:

[CraftyMom]

Oh geez. This is why licensing drives me crazy... they have no say in things like this.

Maybe "we are not a good fit" is a better way to word it, then? :confused:

This is what I got out of it too

[Blackcat31]

I would text her this reply:

"DCM, We have already discussed this and it is not something I am willing to continue discussing. I gave you notice per my contract and will need to abide by this notice. Please do not try to engage me in this again. Thank you. "