Need Help with Wording

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • sahm1225
    Advanced Daycare.com Member
    • Jun 2010
    • 2060

    Need Help with Wording

    I have a new family enrolled & supposed to be starting soon. Dcm just emailed asking to extend the start date another month. I have a signed contract & deposit (I don't charge a holding fee). I was counting on them Starting the original date.

    I want to send an email that says great that your maternity leave was extended & you will be able to stay home more.. I will only charge 50% tuition for the month instead of whole tuition.
  • AuntTami
    Daycare.com Member
    • Oct 2014
    • 891

    #2
    Originally posted by sahm1225
    I have a new family enrolled & supposed to be starting soon. Dcm just emailed asking to extend the start date another month. I have a signed contract & deposit (I don't charge a holding fee). I was counting on them Starting the original date.

    I want to send an email that says great that your maternity leave was extended & you will be able to stay home more.. I will only charge 50% tuition for the month instead of whole tuition.
    "DCM,
    I'm thrilled for you that you will be able to stay home on extended maternity leave. Those first few weeks with a new infant are vital to your and your child's well being.
    As great as this extention is for you and your new baby, it puts me in a bit of a bind. Please remember that your contract DOES begin on "such and such a day" as originally agreed upon. This means that I will need to be paid during this extended leave, as I get paid on enrollment, not attendance, something you agreed to when you signed the contract. I was expecting your child to be attending starting on "such and such a date" and I have held that spot open in anticipation of this start date.
    I understand how exciting it must be for you to spend this unexpected time with your baby and due to the fact that these are extenuating circumstances that no one could forsee, I will only be requiring a 50% of your monthly tuition, totaling $____________. If you have any questions or comments, please feel free to email me back or call me at _____________.
    Thank you and I look forward to working with your child at xyz daycare
    DCP"

    Comment

    • CraftyMom
      Daycare.com Member
      • Jan 2014
      • 2285

      #3
      Originally posted by AuntTami
      "DCM,
      I'm thrilled for you that you will be able to stay home on extended maternity leave. Those first few weeks with a new infant are vital to your and your child's well being.
      As great as this extention is for you and your new baby, it puts me in a bit of a bind. Please remember that your contract DOES begin on "such and such a day" as originally agreed upon. This means that I will need to be paid during this extended leave, as I get paid on enrollment, not attendance, something you agreed to when you signed the contract. I was expecting your child to be attending starting on "such and such a date" and I have held that spot open in anticipation of this start date.
      I understand how exciting it must be for you to spend this unexpected time with your baby and due to the fact that these are extenuating circumstances that no one could forsee, I will only be requiring a 50% of your monthly tuition, totaling $____________. If you have any questions or comments, please feel free to email me back or call me at _____________.
      Thank you and I look forward to working with your child at xyz daycare
      DCP"


      This sounds great!

      If it were me, I would require full payment, especially last minute

      Comment

      • Blackcat31
        • Oct 2010
        • 36124

        #4
        Originally posted by sahm1225
        I have a new family enrolled & supposed to be starting soon. Dcm just emailed asking to extend the start date another month. I have a signed contract & deposit (I don't charge a holding fee). I was counting on them Starting the original date.

        I want to send an email that says great that your maternity leave was extended & you will be able to stay home more.. I will only charge 50% tuition for the month instead of whole tuition.
        If you are wanting to give them an additional amount of time as well as the 50% rate reduction, say something like:

        Dear DCF

        It's wonderful to hear that your maternity leave has been extended! In light of this change, I will hold your space with a new entry date at 50% of the tuition rate originally quoted for the month.

        Your new start date will be November xx, 2014 with tuition of $xx.xx due for that time.

        If you have any questions, please let me know!

        Thank you!

        Provider

        Comment

        • Thriftylady
          Daycare.com Member
          • Aug 2014
          • 5884

          #5
          Let us know what happens!

          Comment

          Working...