Blackcat, Help Please!

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  • Unregistered

    Blackcat, Help Please!

    I can not log in and I can not remember my password. Can you please reset it for me. Thank you! Neekie
  • Blackcat31
    • Oct 2010
    • 36124

    #2
    Originally posted by Unregistered
    I can not log in and I can not remember my password. Can you please reset it for me. Thank you! Neekie
    Sending you an e-mail reset now!

    Comment

    • Blackcat31
      • Oct 2010
      • 36124

      #3
      Sent!

      Let me know if you make it back in!

      Comment

      • Unregistered

        #4
        Blackcat, please help

        Blackcat, I still can not log in. What am I doing wrong?

        Comment

        • Blackcat31
          • Oct 2010
          • 36124

          #5
          Originally posted by Unregistered
          Blackcat, I still can not log in. What am I doing wrong?
          Did you reset your password?

          Make sure you log out/off of ALL devices you may have used to access the site.

          Try resetting your password again.

          I will send another password rest e-mail and see if that helps.

          If it doesn't help, you will need to contact Michael as I have no other ideas/suggestions. I will send re-set e-mail now.

          If you end up having to contact Michael, here is his contact info:

          http://www.ccin.com/about/ (Scroll down to the bottom of the linked page for contact info)

          Comment

          • Unregistered

            #6
            Blackcat, please help

            Ok, now I got an e-mail message from the forum that says somebody has been trying to log into my computer with an incorrect password and is now blocked from trying for fifteen minutes.

            Comment

            • Blackcat31
              • Oct 2010
              • 36124

              #7
              Originally posted by Unregistered
              Ok, now I got an e-mail message from the forum that says somebody has been trying to log into my computer with an incorrect password and is now blocked from trying for fifteen minutes.
              I'm sorry I haven't been replying sooner...It's been a crazy day here...

              I am forwarding this to Michael...hopefully he can help with log in. I don't know how any of that works.. I'm sorry.

              Comment

              • Michael
                Founder & Owner-Daycare.com
                • Aug 2007
                • 7946

                #8
                Working on it. I sent you an email. At some point you may want me or BC to try using your info to access your account. Maybe you blocked our security cookies?

                Comment

                • Unregistered

                  #9
                  Blackcat, please help

                  Blackcat, thank you for trying to help! Michael, I answered your e-mail.

                  Comment

                  • Michael
                    Founder & Owner-Daycare.com
                    • Aug 2007
                    • 7946

                    #10
                    I was able to access your account but needed to create a new password which I sent to you. LMK if it works for you.

                    Comment

                    • Neekie
                      Daycare.com Member
                      • Jan 2012
                      • 219

                      #11
                      Blackcat, please help

                      Ok, this password works and I am now logged in. I will make sure I keep track of this new password so I can find it if I need it. Thanks to Blackcat and to Michael for your help. Neekie

                      Comment

                      • Michael
                        Founder & Owner-Daycare.com
                        • Aug 2007
                        • 7946

                        #12
                        Glad its finally fixed. Welcome back

                        Comment

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