OMG STOP IT ALREADY, Rant

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  • Blackcat31
    • Oct 2010
    • 36124

    #16
    Originally posted by daycare
    I think it's MV who has something like this in her PHB.

    The thing is, is that we went over the PHB 100% of it. So I don't get the million questions.
    I posted about my friend adding in the line in her handbook that if parents found that sentence, they got $$ off their next invoice in one of the very first posts I made when I joined this forum.

    I've implemented the same thing since my provider friend first told me about it. Its about 50/50 that parents find the "discount" or not.

    As for your prospective family:

    I would just straight up ask her what the deal is.. send her an e-mail reply similar to this:

    Dear DCM

    Hello Jane! I just wanted to check in with you as I am getting the impression from your multiple e-mails that you have either not read my program policies or you are not clearly understanding them.

    While I appreciate your requests for clarification, this information was all discussed in depth during our interview as well as included in my Parent Handbook.

    However, if after referring to my handbook in regards to your concerns, you feel you are still needing further explanation of my program policies I would be happy to schedule another sit down conference and go over these things with you again.

    Please let me know how you wish to proceed as I want all families enrolled in ABC Child Care to feel comfortable and confident in my program.

    Sincerely

    Daycare Provider

    Comment

    • DaveA
      Daycare.com Member and Bladesmith
      • Jul 2014
      • 4245

      #17
      I like BC's email idea.

      I do have one question: are they 1st time parents? One of my current DCPs were this way. After a few months of overreactions (prompt care visit for first diaper rash ), they settled down. It may be nerves over leaving child in daycare causing her to be way overprotective and anal retentively detail oriented.

      Good Luck

      Comment

      • sharlan
        Daycare.com Member
        • May 2011
        • 6067

        #18
        Originally posted by LysesKids
        ... yeah I want to know also where in the policies this was placed . Love the idea
        I added the following sentence in the middle of my Pick Up and Drop Off Policy, "Highlight this sentence and receive $25 off your 3rd week's daycare fees."

        I just randomly placed it.

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