DCM asked for payoff for withdrawal 1 week ago now wants to give notice a week later

[Second Home]

I don't want to deal with the next steps which I can see happening if I term on the spot (harassment, vindictive behavior, bad mouthing me).

Chances are she is going to do this anyway .

[MarinaVanessa]

Ok, so the DCM is all paid up and in fact she is paid in advance for the next 3 weeks. DCM paid for the following week in advance and you have the mom's 2 week deposit which is used for the final 2 weeks correct?

If you don't want to term immediately and don't want to refund any money then absolutely insist that she pay for that remaining week that she is obligated to pay for as per the contract that she signed and because of the fact that you reminded her that you needed her notice in writing and she did not supply it.

If you have a text which shows that you told her about giving notice in writing then take a snapshot and send that to her as well. She doesn't attend until she has paid everything that is owed. Do you have a no pay/no play policy?

"Susan, setting everything that has happened aside I am still willing to work with you. I am still requiring payment for the last week of care that you owe ... and yes you owe that ... and I will continue to do daycare for you until the end of your termination period.

I reminded you when you verbally told me that you were terminating our contract that I needed it in writing. Up to this point I have upheld our contract. It was your responsibility to turn in your 2 week notice in writing and you did not. You have never had a problem with me or the level of care that I have given your child until I enforce policies that you agreed to follow when you signed the contract.

This has nothing to do greed and everything to do with the fact that you have a responsibility to uphold your part of the contract because I have upheld my part. You once called me a friend and I am surprised at your behavior because I for one would never do or say the things to a friend that you have done and said to me and I would never try to take advantage of one of my friends or shortchange them.

You can pay for the week that you owe on Monday morning when you drop little Suzie off and finish out your termination period and we can be grown adults and be civil or you can choose not to pay for that remaining week that you owe and be in breach of contract which means YOU are immediately terminating the agreement. It's your choice.

I adore little Suzie and I never wished anything but the best for you or your family. I understand that it may not be what you want however you must also understand that what you want is affecting what is legal and fair for me. I do not know what I have done to deserve that from you because I have always given your child excellent care. I want things to end on a good note and I will leave it up to you to decide what you want to do."

This is what I would want to say anyway

[MarinaVanessa]

BTW her child and DH are awesome and she's very friendly and nice if she's getting her way.

This my dear is called an adult tantrum.

[mom2many]

Yup this. I'd text and/or email her and say as of RIGHT NOW she has no more daycare. I'd end the text with "... without any further payment to ensure you that I am not greedy and do not need your money."

Good riddance.

Yes! No amount of $ is worth dealing with this!

[KiddieCahoots]

My contract allows me to terminate on the spot without any reimbursements.

I had a dcm that withdrew on Monday, after I had arranged an immediate meeting on Friday to correct issues.
She had a week deposit in her account, and had just given me a check on Friday for the following week of care. That was two weeks of payment, and I kept all monies.
Even though I had a two week, written withdrawal/termination notice required of parents in my hb, didn't foresee having them continue childcare for those two weeks being beneficial to anyone.

So maybe......keep the deposit, and give her back the last payment she made, then terminate instantly on the grounds of inappropriate behavior of the parent.

[aDCProvider]

Ok, so the DCM is all paid up and in fact she is paid in advance for the next 3 weeks. DCM paid for the following week in advance and you have the mom's 2 week deposit which is used for the final 2 weeks correct?

If you don't want to term immediately and don't want to refund any money then absolutely insist that she pay for that remaining week that she is obligated to pay for as per the contract that she signed and because of the fact that you reminded her that you needed her notice in writing and she did not supply it.

If you have a text which shows that you told her about giving notice in writing then take a snapshot and send that to her as well. She doesn't attend until she has paid everything that is owed. Do you have a no pay/no play policy?

"Susan, setting everything that has happened aside I am still willing to work with you. I am still requiring payment for the last week of care that you owe ... and yes you owe that ... and I will continue to do daycare for you until the end of your termination period.

I reminded you when you verbally told me that you were terminating our contract that I needed it in writing. Up to this point I have upheld our contract. It was your responsibility to turn in your 2 week notice in writing and you did not. You have never had a problem with me or the level of care that I have given your child until I enforce policies that you agreed to follow when you signed the contract.

This has nothing to do greed and everything to do with the fact that you have a responsibility to uphold your part of the contract because I have upheld my part. You once called me a friend and I am surprised at your behavior because I for one would never do or say the things to a friend that you have done and said to me and I would never try to take advantage of one of my friends or shortchange them.

You can pay for the week that you owe on Monday morning when you drop little Suzie off and finish out your termination period and we can be grown adults and be civil or you can choose not to pay for that remaining week that you owe and be in breach of contract which means YOU are immediately terminating the agreement. It's your choice.

I adore little Suzie and I never wished anything but the best for you or your family. I understand that it may not be what you want however you must also understand that what you want is affecting what is legal and fair for me. I do not know what I have done to deserve that from you because I have always given your child excellent care. I want things to end on a good note and I will leave it up to you to decide what you want to do."

This is what I would want to say anyway

you have it correct, she is paid up for 3 weeks but leaving after next week and was "floored and outraged that I would charge her for a week her child wouldn't even be there". The extra week being the 4th week of the notice period.the text exchange we had she asked on Friday if she could confirm withdrawal on Tuesday after meeting her kids preschool teacher. I said yes! She asked if she would still owe the same amount if confirmed Tuesday, I said yes. I then never heard anything until yesterday (Thursday). She's blaming me being closed for why she didn't confirm and drop off the form. She very easily could have left it in my mailbox like she's done dozens of times with her tuitition check.

This woman is a BULLY and gets nasty when crossed and I have ZERO energy to put up her crap anymore. To give you an idea of how mean she can be....her child started going through a phase of not wanting to leave home and come to daycare (very normal), she started questioning me on what happened at my house to make her not want to come. She then starts blaming my newborn for why she doesn't want to come. Asking if I don't give her any attention or was only paying attention to my baby. And said ever since you had that baby, she doesn't like coming to your house, what are you doing?

I don't want to deal with anymore of her tantrums and harassing! They are gone in a week!

[MOM OF 4]

you have it correct, she is paid up for 3 weeks but leaving after next week and was "floored and outraged that I would charge her for a week her child wouldn't even be there". The extra week being the 4th week of the notice period.the text exchange we had she asked on Friday if she could confirm withdrawal on Tuesday after meeting her kids preschool teacher. I said yes! She asked if she would still owe the same amount if confirmed Tuesday, I said yes. I then never heard anything until yesterday (Thursday). She's blaming me being closed for why she didn't confirm and drop off the form. She very easily could have left it in my mailbox like she's done dozens of times with her tuitition check.

This woman is a BULLY and gets nasty when crossed and I have ZERO energy to put up her crap anymore. To give you an idea of how mean she can be....her child started going through a phase of not wanting to leave home and come to daycare (very normal), she started questioning me on what happened at my house to make her not want to come. She then starts blaming my newborn for why she doesn't want to come. Asking if I don't give her any attention or was only paying attention to my baby. And said ever since you had that baby, she doesn't like coming to your house, what are you doing?

I don't want to deal with anymore of her tantrums and harassing! They are gone in a week!

I would let her know that you are terming immediately, and WHY, and no refund. If she gets any nastier, and continues her harassing behavior, I'd let her know you'll get a restraining order. You can also write a cease and decist letter if she is trying to badmouth you. She'll do it whether or not you finish the last week out.

I'd seriously tell her to get lost. NO MORE CARE because MOM doesn't deserve it. She's ALREADY accusing you of things, and that won't stop, even when she leaves.

[aDCProvider]

Hahahaha! DCD didn't have the withdrawal form at pick up, said DCM will drop it off "at some point" and said "I'm not even sure what form she was talking about". So I explained the situation and that notice isn't given until the form is received. I also told him DCM was not too happy about being told about an extra week of tuition because she hadn't yet turned in the withdrawal form. DCD said well if those are the rules, I'll let her know.

Now I'm waiting for DCM to show up here in person to hand in the withdrawal form. I'm going to make sure I'm not here and if I am I will not be opening the door. I don't know what this woman is capable of and frankly her unbalanced behavior frightens me!

[NightOwl]

I know you're exhausted dealing with this lady, but please don't back down. Don't refund her money. Give her deposit back AFTER the child is already gone, just like you originally said, since she will have a credit.

Backing down tells her she's right. Just like with a toddler. If you back down, you've just taught them that their behaviors work and that you are a pushover.

[aDCProvider]

I know you're exhausted dealing with this lady, but please don't back down. Don't refund her money. Give her deposit back AFTER the child is already gone, just like you originally said, since she will have a credit.

Backing down tells her she's right. Just like with a toddler. If you back down, you've just taught them that their behaviors work and that you are a pushover.

I don't refund deposits and never agreed to refund her anything.

The issue here is that she's claiming she gave notice last Friday when she "texted" (which she is claiming in written notice, nope not "written") that she "may be" giving notice. She wanted her payoff amount as of last Friday which for the 4 week notice period was $8. She asked if she confirmed Tuesday if the amount would be the same, I said yes, however, she never confirmed or turned in her notice form. She claims because I was closed Tuesday for a sick day she couldn't turn in her notice. She still hasn't turned in notice. DCD showed up yesterday and was supposed to have had the form (according to mom) but didn't and knew nothing about it.

In my agreement it is stated "notice is not considered given until a written discharge letter is received". She is responsible for 4 weeks tuition (1 paid now, her credit for 1 week which is already paid, and her deposit covers the last 2 weeks) if the notice was handed in yesterday.

She also now owes a late pick up charge from Thursday In the amount of $10 which I told her needed to be paid ASAP, she said she would pay Friday (yesterday) and didn't. My agreement states "payments are due no later than Friday, if not made they begin to accrue a $10/day late fee until paid". So, now her $10 late pick up charge is $20. DCK doesn't come again until Tuesday. When DCD tries to drop off the amount due will be $50 ($10+4 days late fee). I will tell him that I cannot accept drop off until that payment is made.

At this point, it seems she's trying to stick it to me by not paying or turning in her written notice.

DCD is a reasonable person and will probably try to settle up with me since he understands that rules are rules and said so at pick up yesterday.

I won't term immediately because I adore their child and don't want to miss my last few days with her and I don't want to hurt DCD, since DCM would not be the one effected by losing childcare.



DCM just dropped off notice and texted that she will be paying her final week once she pays for her child's preschool. Payment is due this coming Friday. She also claimed to not be notified that her late pick up charge could accrue late fees. Um, read your agreement! For 2 years you have been aware that all payments are due on Fridays and are subject to late fees if not paid by Friday. We will see if she transfers the payment with the late fee added. DCD must have had a talk with her because suddenly she's being reasonable and agreeing to pay the additional week for the notice period.

[NightOwl]

Wow. So she just slapped her signature on the contract and apparently didn't read any of it. That's not your problem, that's her problem. I'm really sorry you're dealing with this. And especially because you seem to really love the child. If she continues to ride the crazy train, can you insist on only dealing/speaking with dcd for the duration of the notice period? He seems like the level headed one.

[KiddieCahoots]

Wow. So she just slapped her signature on the contract and apparently didn't read any of it. That's not your problem, that's her problem. I'm really sorry you're dealing with this. And especially because you seem to really love the child. If she continues to ride the crazy train, can you insist on only dealing/speaking with dcd for the duration of the notice period? He seems like the level headed one.

.......Good idea!

[aDCProvider]

DCM failed to add her $10 fee for late payment to the amount she transferred. Obviously the full payment still has not been made. How would you ladies handle this? Should she continue to accrue late fees for not making the full payment since she left out the late payment fee? This is what I feel should happen! Or just tell her to pay the $10. If no late fee is attached to the payment then she can essentially pay whenever, with no penalty.

[JoseyJo]

DCM failed to add her $10 fee for late payment to the amount she transferred. Obviously the full payment still has not been made. How would you ladies handle this? Should she continue to accrue late fees for not making the full payment since she left out the late payment fee? This is what I feel should happen! Or just tell her to pay the $10. If no late fee is attached to the payment then she can essentially pay whenever, with no penalty.

Honestly, at this point I would let it go. She is totally paid out except that $10 right? As long as she picks up on time for the rest of the notice period I would be good with that....

Just my opinion!

[aDCProvider]

Honestly, at this point I would let it go. She is totally paid out except that $10 right? As long as she picks up on time for the rest of the notice period I would be good with that....

Just my opinion!

No, she still owes a week of tuition due Friday.