No Email Response, Now What?

[spinnymarie]

From my last post, about DCM who is upset with the length of DCB's nap (too short).
I emailed her last Thursday that our nap schedule was as accommodating as possible and that she needed to give him some time to adjust (it had been his first day).
I got no response. He is supposed to come back tomorrow for the first time since the email.
I'm annoyed that she didn't at least send back an 'ok.' or something, a quick email response seems like the polite thing to do.
Do I bring it up tomorrow? Just pretend that nothing happened?

[Blackcat31]

I would say something.

Maybe a quick "Hey Judy, did you get my email?"


You could also consider giving her a call and just say you are following up on your e-mail and making sure there aren't any questions on here end.

I usually add something on the bottom of my e-mails saying something like "Please let me know that you received this message"

I also mention to my parents during enrollment and when I send out mass e-mails that I would appreciate a reply (even a quick "Got it") so that I know the info reached them as I don't have time to follow up with everyone so it's easier if they just reply.

[Shell]

I usually find if I don't get a response back in a timely manner, it's because the parent is stewwing about something. This mom needs to understand that there is an adjustment period. I would address it of she doesn't write back before drop off, and also ask of there is a better form if communication (text, phone call, etc). It really bothers me when parents don't respond to something I feel is important. This might just be a dcm you can't please- better to know now.

[daycarediva]

I usually find if I don't get a response back in a timely manner, it's because the parent is stewwing about something. This mom needs to understand that there is an adjustment period. I would address it of she doesn't write back before drop off, and also ask of there is a better form if communication (text, phone call, etc). It really bothers me when parents don't respond to something I feel is important. This might just be a dcm you can't please- better to know now.

I agree.

I have GROUP care. Some kids nap for 3 hours at home. Some do not nap at home. ALL kids get a 90 minute rest period here.

[spud912]

Welcome to my world . After repeatedly telling parents to respond so I know they were received, I'm lucky if I get 1 response. I even ask questions in the emails. When asked if they are received, I always get "oh yeah I got it." Then I say "well there were questions I had asked you in the email....." Their response is "oh I'm sorry hahaha."

[spinnymarie]

I usually add something on the bottom of my e-mails saying something like "Please let me know that you received this message"

This is a fabulous idea, I will start using it immediately.

I usually find if I don't get a response back in a timely manner, it's because the parent is stewwing about something. This mom needs to understand that there is an adjustment period. I would address it of she doesn't write back before drop off, and also ask of there is a better form if communication (text, phone call, etc). It really bothers me when parents don't respond to something I feel is important. This might just be a dcm you can't please- better to know now.

I'm guessing this is our issue, she is unhappy with my response. I fully expect her to have called around day care shopping, in fact, and are prepared for a term. Which wouldn't be that bad.

I emailed her again to follow up. In fact, all it said was, We are following up because we didn't hear back, look forward to seeing you tomorrow.

Evidently we will go on as normal.

[Crystal]

An easy way to know if they have read your email is to send it with a "read response" Then you know if they saw it and are simply ignoring you.

[Mister Sir Husband]

Maybe it's because I'm older than some of you and email (or texts) didn't exist when I was younger, but if it's something important that I need an answer for or just want to know without any doubt that you got the message.. I either call (not text) and talk to the parent directly or print off a hard copy for them.. Don't leave it in a backpack or a folder, but look a parent in the eye and hand it to them. Problem avoided..

[Meeko]

Maybe it's because I'm older than some of you and email (or texts) didn't exist when I was younger, but if it's something important that I need an answer for or just want to know without any doubt that you got the message.. I either call (not text) and talk to the parent directly or print off a hard copy for them.. Don't leave it in a backpack or a folder, but look a parent in the eye and hand it to them. Problem avoided..

I don't text with parents...ever.

It allows them to be too bold. It's too easy for them to text and state "Going to be late picking up late today!" ...as if they are just TELLING me how it's gonna be. Calling me makes them be more responsible and they know I will voice my displeasure...so they think twice.

It's common knowledge that people say things via text etc..that they would never say in person. People bully and hide behind their typing. So I don't allow it.

[Mister Sir Husband]

I actually don't mind a text if they are running late. Even if it comes across as them telling me how it's gonna be. I actually don't mind if they do it repeatedly, as the more times they are late, the more cash goes in my pocket. It's also good with me if they text me they will be late and I have to be somewhere, as there is plenty of room in my van for extra kids. I'll text back with the new pick up location 😊

[Play Care]

I don't text with parents...ever.

It allows them to be too bold. It's too easy for them to text and state "Going to be late picking up late today!" ...as if they are just TELLING me how it's gonna be. Calling me makes them be more responsible and they know I will voice my displeasure...so they think twice.

It's common knowledge that people say things via text etc..that they would never say in person. People bully and hide behind their typing. So I don't allow it.

[KSDC]

I use texting as a communication tool with my parents.
I find it an easy way to keep in touch on the little details during the day.

If any of my parents abuse the privilege, then I would put a stop to that quickly.

[spinnymarie]

So update, I got a response to me 'check in' email, four paragraphs sent at 7:15 pm the night before he was supposed to be here.
I ignored it until today at nap time.

[deliberateliterate]

So update, I got a response to me 'check in' email, four paragraphs sent at 7:15 pm the night before he was supposed to be here.
I ignored it until today at nap time.

I'm guessing it wasn't good news, and that he didn't come today? What a stupid reason for changing daycares after a child has already started to settle in. That's way more traumatic for a little kid than a slightly shortened nap, good grief.

[spinnymarie]

I'm guessing it wasn't good news, and that he didn't come today? What a stupid reason for changing daycares after a child has already started to settle in. That's way more traumatic for a little kid than a slightly shortened nap, good grief.

Haha actually it was a long list of other things she would like done specially for him. And he came today. And cried and cried and cried, and so did DCM.