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I text or email all my parents who are scheduled to start in Sept to reconfirm days and times. My one new parent (two children) texts and says they decided to do pt instead of ft...... OKkkkkk..... So I write her in pt and tell her ok and contact my waiting list parents. One takes a part time spot at 9am this morning. That leaves one spot left. The other has not responded. The mom with the two kids texts at 10:30 and tells me 'take backs". They feel the oldest will do better full time and want to keep the ft spots. (Ahhhhhhhhhh). Then I talk with another parent who is PT and bounces each week on changes of days. Told her no more and she has to contract in days/times. She is thinking about FT now! (ahhhhhhhhh) Seriously??????? Told her she HAS to let me know like yesterday. Not a week. Not next month. YESTERDAY! Then I email the parent off the waiting list again who has not yet responded that there now may be an issue with the position and why and I will let her know within the week cause I don't want the mom to read the first email and take the position that looks like it will now not be available. Then apologize again and again!!!! OMG! I have a headache. Cannot they all decide and stick with it!? Cause I am ready for a drink! Here I am thinking I am set and just wanted to confirm so I can make my schedule and now I have too many and not enough openings and ready to pull my hair out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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At least it is too many and not too few which is what I have right now
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Usually it works that way. AND the mom who had not responded...just did. Wants the spot. Wants me to confirm there spot may not be available which I cannot do until the pt mom makes up her mind. *sigh* I don't want to end up losing this parent because I have current ones who cannot make up their mind!Comment
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I would call p/t mom and tell her you need to know right now. If not you are giving the spot to someone else.Comment
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Don't over apologize. Say something like, "Per our previous correspondence, I have X placement reserved for you. Unfortunately your request for Y placement may not be accommodated. As you know,full time clients have priority over part time. After that I take part time requests in the order receive. I will update you as soon as I can. Thank you for understanding."Comment
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Definitely what I would do. I also don't play fickle games. I have, multiple times now, given away a spot from someone who said they were wanting to be PT instead of FT (I don't just DO pt, I have to have a pt spot and I never do when these parents do that)...then the parent takes it back and wants to stay at FT at which point I have already given the spot away.Comment
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Whenever I give out paperwork of ANY kind that requires a response/reply, I give full time families 48 hours to return the requested info.
I give part timers 48 hours AFTER the full timer's 48 hours expires.
If someone misses the deadline without communicating to me, I move on.
NOT my problem if they didn't follow through.
ANY new enrollments coming in that may possibly take the place of a full timer or part timer aren't even contacted until the FT and PT client deadlines have passed.
NO stress, no drama, no worries and NO rearranging anything.
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If I have multiple families interested in the same spot, , I don't give a deadline. I just let everyone know that the first family to turn in a signed contract and deposit gets it.
I wasted sooooo much time with my first few families, waiting for them to make decisions. Never again.Comment
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