Increase of Fees Issue

[WAHMderful_Life]

Ya I loose just over $300 every 4 weeks from her as I never made her pay for 5 days a week and wasn't able to fill the spot as its never the same. I also gave my current clients $2 less then hat I will be charging new clients when I updated the fees. I gave her a good deal when I started up my daycare cause I needed to get going. I did not go back on these agreements when I updated the fees. which are: half price holidays and 2 sick days in a row without charge (only used once but still). I also gave her a family discount when she started and only charged her toddler price for her infant ($5 discount every day). She obviously didn't appreciate it enough. Oh I also stayed open to 6 for her several times a week when I close at 5:15

Things have also changed a lot in the little bit of time. We moved from a little rental house to a large 5 bedroom house with a huge corner lot, also getting licensed and fees have gone up in our area, as well as minimum wager increases last yr. and coming up again this year. Lots of reason to update fees.

[TwinKristi]

Boohoo for her! She threw a baby fit over the increase and instead of saying she understands and paying it, she belittled your services and threatened to find someone else. Once she realized you are well worth what you charge, instead of communicating that to you, she realized she would look dumb and kept quiet. Well that's a lesson learned for her! Appreciate what you have when you have it and don't be a greedy, ungrateful B to your child care provider.

[TaylorTots]

Sorry you took the verbal beating. At the point she made the comment about how this was all your fault, cardboard box, etc. I would have replied:

"That is unprofessional and not called for. I am terminating care effective immediately. I will be getting DCK's things for you right now." If she tried to argue more, I would ask if I needed to call the police to escort her off my property. And if she continued, I would call them.

Heck I would text her that due to her disrespectful comments, tomorrow was their last day or such, etc. I wouldn't tolerate that disrespect and her using you in her verbal blame game.

I'm glad you did term, but seriously - any disrespect from her...you should term effective immediately due to her misconduct. You don't deserve one bit of it and I hope you don't take it!

[midaycare]

Sorry you took the verbal beating. At the point she made the comment about how this was all your fault, cardboard box, etc. I would have replied:

"That is unprofessional and not called for. I am terminating care effective immediately. I will be getting DCK's things for you right now." If she tried to argue more, I would ask if I needed to call the police to escort her off my property. And if she continued, I would call them.

Heck I would text her that due to her disrespectful comments, tomorrow was their last day or such, etc. I wouldn't tolerate that disrespect and her using you in her verbal blame game.

I'm glad you did term, but seriously - any disrespect from her...you should term effective immediately due to her misconduct. You don't deserve one bit of it and I hope you don't take it!

She caused this problem! I'm sure she realizes this but is trying to make you feel bad so you don't drop her.

[AmyKidsCo]

Don't feel bad - you don't owe her anything. I'll bet if she'd found care right away and gave her notice she wouldn't be half as concerned about how you'd take it as you were.

I wouldn't want to see someone I just termed another whole month.

Ditto! Sometimes 2 weeks is even too long...

[Crazy8]

don't let her sob story become your issue. If she says something tomorrow I would just say I am sorry, but you flat out told me you will go elsewhere as soon as you find something cheaper. I can not sit and wait for that to happen and that is the reason care is being terminated with a month's notice now. It has nothing to do with my feelings for the children or you, it is simply a decision in the best interest of my business.

At the end of the day you have to worry only about yourself, not her. You did the right thing. And so jealous that you have such a demand in your area - now you know not to sell yourself short!!!

[Blackcat31]

Well that ****ed...not that I wasn't prepared for it.

As I kinda figured she would say the following: She only looked once and found that there wasn't anything that would work better. How can you fill spots that aren't available/full already. How can you do this to me as I felt we have become more then just daycare interaction but friends. What am I suppose to do quiet my job, loose my house, live in a cardboard box. I only said I would look for other care cause I was Mad at the fee increase. I would never have thought you could do something like this.

She made it really clear that she couldn't understand how I can fill the spots since they are not available at the time. And She was going to give me my one months notice to fill the spots if she found something else.

And yes I gave her a month. I also told her most centres only give two weeks but as I ask for a month I am willing to give a month as well. For the most part there hasn't been issues with this family until the increasing of fees. If things go bad from here my new family can start as soon as the spots open.

:: :: :: to her bolded statements.....

How could YOU do this to HER?!?

Funny how parents have a way of turning things around on us.

How could she be so RUDE to you?
If she thought you two were friends, why in the world would she not want to pay you what you are worth?
Are you suppose to close up your daycare, lose your house and live in a cardboard box because daycare parents wont pay your rates?

I bet you never thought she would do something like she did either....

Guess you are even now.

Too bad for her that you had the balls to follow through on HER empty threats.

Honestly, I'd be careful with this one. If that really is the attitude she has, I am willing to bet she won't go quietly.

Keep your guard up and dont be afraid to term immediately if she should start to act up.

[e.j.]

I only said I would look for other care cause I was Mad at the fee increase. I would never have thought you could do something like this.

She took a gamble and lost. Ooops! ::

Sounds like you handled it beautifully. Congratulations on finding a new family so quickly. I hope it works out well for you!

[midaycare]

How was she today towards too? Any better?

[Josiegirl]

Must be I've been hanging 'round kids too long but I just want to say 'SHE started it!'