Argh! Another Battle...

[KIDZRMYBIZ]

...with my DCF with the 3-day-a-week baby that I won't let have days 4 or 5 for free anymore.

DCM picks up (after working out AND then jogging to my house with jog stroller), tells me they will have DCG here T,W,Th next week since I am closed F (she is scheduled for W,Th,F). I have it stated in my contract that part-time clients pay for federal holidays that fall on their normally scheduled days, and the 4th is one of them. I remind her of such, and tell her if she needs care on T it will be an additional $25. She said that that didn't make any sense if I choose to close. I explained the difference between paid holidays and my unpaid vacation days. She was irritated and said something along the lines of "we'll figure it out" as she walked away.

Why? Why do some people have to act like any amount they pay us is too much to care for what is supposed to be their very most precious possession for 10-hours a day? They will happily pay someone the same amount to care for their toes for 45 minutes in the form of a pedicure that they pay me to care for their child for 50 hours and think nothing of it! Bah!

[NightOwl]

Good lord.... Can this family be replaced? They have no respect for your policies or your time. If you can, I would give them notice due to repeated conflicts.

[Blackcat31]

...with my DCF with the 3-day-a-week baby that I won't let have days 4 or 5 for free anymore.

DCM picks up (after working out AND then jogging to my house with jog stroller), tells me they will have DCG here T,W,Th next week since I am closed F (she is scheduled for W,Th,F). I have it stated in my contract that part-time clients pay for federal holidays that fall on their normally scheduled days, and the 4th is one of them. I remind her of such, and tell her if she needs care on T it will be an additional $25. She said that that didn't make any sense if I choose to close. I explained the difference between paid holidays and my unpaid vacation days. She was irritated and said something along the lines of "we'll figure it out" as she walked away.

Why? Why do some people have to act like any amount they pay us is too much to care for what is supposed to be their very most precious possession for 10-hours a day? They will happily pay someone the same amount to care for their toes for 45 minutes in the form of a pedicure that they pay me to care for their child for 50 hours and think nothing of it! Bah!

Ugh....explaining rates is so hard sometimes.

It does make you wonder sometimes.... I think they DO understand but think if they just play "confused" or make sure they let you know their irritation on a frequent basis that you'll change your rules or waive your policies...you know kind of like the squeeky wheel gets the oil kind of thinking.

If they are a W,Th,F all the time, I would just tell them they pay for ALL of those days, regardless of absences/closures.

Then tell them Mon. and Tues are NO longer available. Tell them the spot is filled (even if it isn't) just so they never view it as available.

Then I would let them know that the ONLY way to have additional time is to pay for a full time space and that you would be willing to give them the whole week for $xxx pay.

My families are all really good about understanding the switching days thing but then again, I have very strict and very limited options for those families that aren't full time. The 3 day a week families here choose either M,W,F or T, TH, F options or full time. Those are the only options I allow so if your W,Th,F came here, they would be paying a full time rate since I don't offer the W,Th,F option.

[coolconfidentme]

Why? Why do some people have to act like any amount they pay us is too much to care for what is supposed to be their very most precious possession for 10-hours a day? They will happily pay someone the same amount to care for their toes for 45 minutes in the form of a pedicure that they pay me to care for their child for 50 hours and think nothing of it! Bah!

Anymore I turn the conversation on the parent. I would have said, "If you think about it my fee about the same for getting your hair done. We BOTH know XXX is your most prized possession..., not your hair." That is followed with a wink & a big grin!

[coolconfidentme]

ps..., Parents have made me this evil, .

[nannyde]

I don't see what the confusion is. She is adding an extra day. She can't substitute a paid working day for a paid non working day.

If she had thanksgiving off paid could her boss have her work on Saturday to make it up?

[Laurel]

I don't see what the confusion is. She is adding an extra day. She can't substitute a paid working day for a paid non working day.

If she had thanksgiving off paid could her boss have her work on Saturday to make it up?

That is how I would explain it to her. "Hey Susie when you or your husband get a paid holiday, do you have to work on a Saturday to make it up? Well same concept here." (Duh...but I wouldn't say the duh. )

Laurel

[Meeko]

That is how I would explain it to her. "Hey Susie when you or your husband get a paid holiday, do you have to work on a Saturday to make it up? Well same concept here." (Duh...but I wouldn't say the duh. )

Laurel

I think she should say the "DUH" Loudly. clearly and sarcastically.....::::

[KiddieCahoots]

Ugh! Reading this post gets my dander up!
This lady isn't confused, she's just working it for the freebie.
Then turning it into anger when she doesn't get her way.

Good for you, standing your ground! happyface