Pulling and Posting This Cause I Need Reply...

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  • mrsnj
    New Daycare.com Member
    • Jan 2013
    • 465

    Pulling and Posting This Cause I Need Reply...

    I am pulling this out so I know if I am doing the wrong thing and needed a reply before dad shows for pick up......

    In regard to the divorcing parents:

    Mom paid for this week but shorted $50 which she still owes. I was nice and simply stated in the term notice that I was not able to keep the children until her requested date of Friday as the positions are no longer available. Term is set for tomorrow. If I do that should I owe the money back for the rest of the week? I know what I want to say. You know this question is coming so figured I would get thoughts. Or should I be the itch and term openly for not showing last week, not paying the late fees or this weeks payment not in full and say oh well. THAT will flip her over like a mad hornet and will probably give dad more ammo.

    So.....nice......honest?
    Keep payment.....give back and say chow lady? (note that payment is done by dad through court. So TECH the payment if I give back goes to the dad. Not the mom?? Don't even know how I would handle that)

    Thoughts?
  • Blackcat31
    • Oct 2010
    • 36124

    #2
    I'd keep any additional amounts paid and apply it to all those times she was late paying or picking up.

    If she already paid those fees, then I would refund and be done.

    Comment

    • Sugar Magnolia
      Blossoms Blooming
      • Apr 2011
      • 2647

      #3
      I would cut ties with this entire family, immediately. Including the dad.
      She shorted you tuition, AND owes late fees? No refunds.
      "Your services are terminated immediately for non-payment. No further care will be provided".

      I feel sorry for the child.

      Comment

      • MrsSteinel'sHouse
        Daycare.com Member
        • Aug 2012
        • 1509

        #4
        Originally posted by Sugar Magnolia
        I would cut ties with this entire family, immediately. Including the dad.
        She shorted you tuition, AND owes late fees? No refunds.
        "Your services are terminated immediately for non-payment. No further care will be provided".

        I feel sorry for the child.
        this. I know it is hard but you need to do it.

        Comment

        • mrsnj
          New Daycare.com Member
          • Jan 2013
          • 465

          #5
          Ok. So stand firm n move on. Thx

          Should I do the breakdown why (no show, late fee not paid, week not paid in full) or leave it simply as the positions are no longer available n be done.

          Comment

          • NightOwl
            Advanced Daycare.com Member
            • Mar 2014
            • 2722

            #6
            I would include those things for the simple reason that you know she will ask why. You're pre answering her questions and possibly heading off an ugly confrontation.

            Comment

            • mrsnj
              New Daycare.com Member
              • Jan 2013
              • 465

              #7
              Ok. Thx

              Comment

              • Blackcat31
                • Oct 2010
                • 36124

                #8
                Originally posted by mrsnj
                Ok. So stand firm n move on. Thx

                Should I do the breakdown why (no show, late fee not paid, week not paid in full) or leave it simply as the positions are no longer available n be done.
                She knows FULL WELL why.

                I would terminate immediately and have NO further contact.

                Comment

                • EntropyControlSpecialist
                  Embracing the chaos.
                  • Mar 2012
                  • 7466

                  #9
                  Originally posted by Wednesday
                  I would include those things for the simple reason that you know she will ask why. You're pre answering her questions and possibly heading off an ugly confrontation.
                  When I do a term or someone does a term and they ask for a refund I ALWAYS send them what they owe, why they owe it, and any policies that apply to it as well (I have it written at least 7 times that I do not give refunds EVER). I NEVER heard back from people again when I do it this way. If it is people throwing a temper tantrum over me not doing everything they want (like, taking their kid to the toilet every 30 minutes/sending home for illness/etc.) and I tell them they are still welcome to attend until X date I never see them again. It works well.

                  Comment

                  • AmyKidsCo
                    Daycare.com Member
                    • Mar 2013
                    • 3786

                    #10
                    Originally posted by Blackcat31
                    I'd keep any additional amounts paid and apply it to all those times she was late paying or picking up.

                    If she already paid those fees, then I would refund and be done.
                    ITA. If you apply it to late fees give her a receipt to show where the money went.

                    Comment

                    • mrsnj
                      New Daycare.com Member
                      • Jan 2013
                      • 465

                      #11
                      And.....there you go.......

                      She never called. Never showed with payment. Never replied in anyway. I checked my mailbox just in case before bed (husband did actually) and no payment. Done.
                      I gave a hardcopy to dad and emailed the mothers since I didn't see her. I have a hardcopy here.

                      She writes back at 3:30 this morning (A day late) to tell me that if I don't give her the money back she will take me to court. I didn't reply back. Husband says to write back one last time and give her the break down.....along with the notice sent Monday reminding her she was due payment on Monday. And say done.....
                      The girls will have been here half the week. She owes late fees. Ignored my reminder. Never paid. But I owe HER money!?

                      Ok...so. Should I reply back with a breakdown or not reply back at all.

                      Comment

                      • hope
                        Daycare.com Member
                        • Feb 2013
                        • 1513

                        #12
                        Reply with a break down. She needs to see in writing and you will need if she does take you to court. Also give a copy of that break down to dcd.

                        Comment

                        • Sugar Magnolia
                          Blossoms Blooming
                          • Apr 2011
                          • 2647

                          #13
                          She's taking you to court, huh? ::
                          No she's not.

                          1.Send certified letter of the breakdown of what she owes.
                          2. Copy this to dad.
                          3. Never answer calls, texts, emails from her.
                          4. Do happy dance.

                          Comment

                          • mrsnj
                            New Daycare.com Member
                            • Jan 2013
                            • 465

                            #14
                            DCM

                            Here is the following weeks breakdown.

                            June 16th, 2014- Mother abandoned XXX and YYY in my care which required me to contact another person after hours to pick up. Mother never replied to several attempts to contact by both myself and father to pick up children. Children were picked up late at 5:45pm after notifying father of children left in care. Late pick up fee not paid.

                            June 19th, 2014- June 23rd check dropped off. Shorted the late fee along with payment for YYY for June 26th and June 27th care.

                            June22nd, 2014- Text message sent as a reminder that a late fee was due on MONDAY June 23rd along with the full payment for the rest of the week for YYY care on June 26th and 27th which was not paid. No reply and no payment made.

                            June 22nd, 2014- Termination notice was sent in regard to not making full payment and not showing for pick up.

                            Note: XXX is in care until the end of day of June 24th. YYY uses morning on June 25th for bus pick up. Afternoon care denyed. Included below is the text message sent June 22nd.

                            I will send you a copy of the termination notice along with this current email via certified letter for your records. A copy has also been sent to (DCD).

                            Sincerely
                            ......

                            Comment

                            • Second Home
                              Daycare.com Member
                              • Jan 2014
                              • 1567

                              #15
                              Sounds good . I would just add the amount of late fees owed in the letter .

                              Comment

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