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So this is the same dcp that has the child with an organic and gluten free diet that she feeds McDonald's to. I am ready to term. The child is well behaved for me and has only been here a short time. My policy states a 30 day trial and they receive an acceptance letter if we are both happy with the past 30 days. At any time either party can terminate the contract by submitting a written two week notice of termination.
So here are the issues: (sorry its a little long) First mother states medical issues, behavior issues and food allergies. I request documentation from a doctor on all of the above. I receive a fax from the doctor that doesn't state anything other than very very mild asthma. I inform the mom that I can not accommodate her request for organic/gluten free foods without proper documentation, as I provide all meals and only allow outside meals for medical necessity. I also make it clear that if this is a lifestyle choice that is fine but I will not provide care for the child as my program doesn't work that way. Each time mom brings child two hours past drop off time with no medical documentation and I accept the child and explain the above again to mom. She says OK and leaves him with me.
I have implemented Nannyde buh bye outside policy because the child is very aggressive to the mother (hitting kicking slapping, etc). The mother picks up late on a day that she is requested to pick up earlier. I take the child to my appointment because she is late and make her pick up there. She then states we need to talk because I need to feed him the diet she requested. I correct the tone "professionally" and state my policies and explain that pick up needs to be at the agreed upon time on that day of the week or care will not be provided.
I also remind her payment is due in advance on Friday by 5 pm. I text a reminder Friday as well and she responds "OK".
Here it is Sunday and I have not received a payment. I need help writing a term letter as no amount of money will make me want to continue this relationship. I charge $10 a day for late fees immediately at 5 pm on Friday and each calendar day until payment is received in full. Immediate termination results five consecutive days of non payment.
Thanks in advance
So here are the issues: (sorry its a little long) First mother states medical issues, behavior issues and food allergies. I request documentation from a doctor on all of the above. I receive a fax from the doctor that doesn't state anything other than very very mild asthma. I inform the mom that I can not accommodate her request for organic/gluten free foods without proper documentation, as I provide all meals and only allow outside meals for medical necessity. I also make it clear that if this is a lifestyle choice that is fine but I will not provide care for the child as my program doesn't work that way. Each time mom brings child two hours past drop off time with no medical documentation and I accept the child and explain the above again to mom. She says OK and leaves him with me.
I have implemented Nannyde buh bye outside policy because the child is very aggressive to the mother (hitting kicking slapping, etc). The mother picks up late on a day that she is requested to pick up earlier. I take the child to my appointment because she is late and make her pick up there. She then states we need to talk because I need to feed him the diet she requested. I correct the tone "professionally" and state my policies and explain that pick up needs to be at the agreed upon time on that day of the week or care will not be provided.
I also remind her payment is due in advance on Friday by 5 pm. I text a reminder Friday as well and she responds "OK".
Here it is Sunday and I have not received a payment. I need help writing a term letter as no amount of money will make me want to continue this relationship. I charge $10 a day for late fees immediately at 5 pm on Friday and each calendar day until payment is received in full. Immediate termination results five consecutive days of non payment.
Thanks in advance
: Guess that means she will be terming herself.
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