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would you offer to reschedule? I'm wondering a bit if it's my fault because I *did* forget to confirm yesterday...but *I* remembered so I'm not feeling too charitable. I'm thinking of emailing to offer a reschedule but I dunno....
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I guess it would depend on how badly you need them as clients and how quickly you needed to fill the space. I honestly feel that it is the parent's responsibility to follow through, and not our job to remind them. The best clients I have had would have never not shown, and in fact were prompt if not early in their arrival. I always watch the clock when someone does show- if they are a few minutes to right on time, I feel they are serious. The ones that show late are always a disaster. For ones that don't show, I wouldn't reschedule unless they contacted me with a darn good reason. If you are feeling charitable, maybe give it one more shot:
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I forget things too but not appointments. Appointments are important, someone's counting on you to be there.
If it were me, I wouldn't call them or anything. I think it's easy for people to make an appt. then just say forget about it, I don't feel like going. Who wants someone with that attitude anyways? Now if they called you, said they were so very sorry, can I please reschedule, then maybe, just maybe. But I wouldn't go chasing them down.
But that's just me.
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Nope I would not contact them. They proved they were not interested when they never called or showed up so time to move on. People like that usually become troublesome clients as in having to remind them to pay you and whatnot. Not worth your time.Comment
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they didn't show AND they didn't contact you to ask for a reschedule?? Then NO do not contact them. If they really were interested and need care they would contact you.Comment
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They do not care about your time and are rude people. Not what you want in future clients.Comment
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Thank you fortunately I've long since gotten numb to the annoyance of a NCNS so I am not fussed. My house is sort of clean (it WAs clean, then we painted DS's room so all his stuff is in the living room) and it's vacation for me! So it's all good.
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