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Remember my post about the grandma showing up after hours demanding dck's things (that I had purchased).
It was during their trial/probationary period, and I sent Mom an email that I had decided it wasn't a good fit and was letting them go. She never responded. THEN she didn't show the following week OR the week after. No payment, either.
Fast forward to yesterday evening, she texts me that dck will be back Friday. Um, WHAT!? I responded with the exact email I sent her, and then followed it with a text stating that I sent the email two weeks ago and she never responded. She claims I was aware she was going to be out for two weeks. Even so, payment would still be due.
She went off on me. I had to block her on my business facebook page almost immediately, since she posted her version of events, about how unprofessional I was and how I 'stole' her daughters things. (again, Grandma and I already had this argument! I BOUGHT THOSE THINGS!) One of my dcms saw it before I got the notification and sent me a message. Same dcm also posted defending me, and saying that what she was doing was unprofessional and how nobody knew if DCG was showing up those days, and the kids were all asking about her and if she was coming back DAILY, etc.
I also already filled the space with PT clients who went FT, so I wasn't changing my group at all, which has been awesome the last two weeks.
She sent me 14 texts over the course of an hour accusing me of stealing from her. I told her that I wasn't charging her for the days/times she missed even though I am contractually obligated to be paid, and then gave her a specified date/time to pick up the ONE item I have of hers and then blocked her phone #.
It was during their trial/probationary period, and I sent Mom an email that I had decided it wasn't a good fit and was letting them go. She never responded. THEN she didn't show the following week OR the week after. No payment, either.
Fast forward to yesterday evening, she texts me that dck will be back Friday. Um, WHAT!? I responded with the exact email I sent her, and then followed it with a text stating that I sent the email two weeks ago and she never responded. She claims I was aware she was going to be out for two weeks. Even so, payment would still be due.
She went off on me. I had to block her on my business facebook page almost immediately, since she posted her version of events, about how unprofessional I was and how I 'stole' her daughters things. (again, Grandma and I already had this argument! I BOUGHT THOSE THINGS!) One of my dcms saw it before I got the notification and sent me a message. Same dcm also posted defending me, and saying that what she was doing was unprofessional and how nobody knew if DCG was showing up those days, and the kids were all asking about her and if she was coming back DAILY, etc.
I also already filled the space with PT clients who went FT, so I wasn't changing my group at all, which has been awesome the last two weeks.
She sent me 14 texts over the course of an hour accusing me of stealing from her. I told her that I wasn't charging her for the days/times she missed even though I am contractually obligated to be paid, and then gave her a specified date/time to pick up the ONE item I have of hers and then blocked her phone #.
COOKOO!!!!
Daycare shopper/hopper trying to get cheap/free/special. 
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