Wants To Take The Day To Herself? WWYS?

[Crazy8]

sorry, but I don't see where you can tell her she can't bring her child on a day you are open and she has that spot.

honestly I don't see what being up to date has to do with her bringing child on the day you are opened half a day either… It is an issue obviously, I'm not saying its not - but one has nothing to do with the other. If you are allowing her to come when not current in her fees on Thursday when you are open full day how can you just say well on Friday when open half a day you can't come?? You can however state that if fees are not all up to date on such and such date (make it before that half day) that child will not be allowed back till all fees are paid. But you need to put your foot down and not allow this - not because of a half day when she is off, but just because its policy.

[wdmmom]

I would tell DCM the predictament you are in and that you only have availability for 6 children and all the spots are taken and that given she has the day off, it only makes sense to not have care that day.

If you don't want to approach her that route, simply tell her that after speaking to all the families, you deemed it not advantageous to open that day at all.

[daycare]

sorry, but I don't see where you can tell her she can't bring her child on a day you are open and she has that spot.

honestly I don't see what being up to date has to do with her bringing child on the day you are opened half a day either… It is an issue obviously, I'm not saying its not - but one has nothing to do with the other. If you are allowing her to come when not current in her fees on Thursday when you are open full day how can you just say well on Friday when open half a day you can't come?? You can however state that if fees are not all up to date on such and such date (make it before that half day) that child will not be allowed back till all fees are paid. But you need to put your foot down and not allow this - not because of a half day when she is off, but just because its policy.

this is a very good point. I know that her attendance on this day should not be based off of her being off, but the pure fact that I need to enforce the no pay no stay policy. she has to pay the day before so if she does not pay on thursday then he can't come friday. I gave her the enforcement letter yesterday so I guess we will have to wait and see what she does.

[daycarediva]

Honestly, if she is off and has been a problem client I would rescind the offer. I would say that all the spaces are filled for the day and that you don't require payment but dc kid must not attend that day. I would not lose money to open for a client who isn't respectful of me.

I'm with Jen on this one. If it were a regular paying client that was respectful towards me otherwise, I would **** it up. However, given the fact that she has shown you little to no respect, especially after getting a discounted rate, I would tell her that you just don't have the room for dcb that day. I also would not charge for that day for her either. You already know she is off of work, so it's not like it's inconveniencing her work schedule at all. I'd recommend changing her rate to the regular rate though.

"Dcm, unfortunately the 6 spaces that were available for half day care on X day are filled. Since you aren't working, I have credited your past due balance for the day in the amount of X, bringing your new past due balance to X. Thanks for your understanding. See you X day."

REALLY BIG SMILE.

I WOULD NOT allow a client who owed me money to cost me MORE money for her convenience. I would credit the day towards her back bill. Losing money is not a good business practice, but losing money for someone who isn't even up to date on payments is even worse, imho.

[momofboys]

sorry, but I don't see where you can tell her she can't bring her child on a day you are open and she has that spot.

honestly I don't see what being up to date has to do with her bringing child on the day you are opened half a day either… It is an issue obviously, I'm not saying its not - but one has nothing to do with the other. If you are allowing her to come when not current in her fees on Thursday when you are open full day how can you just say well on Friday when open half a day you can't come?? You can however state that if fees are not all up to date on such and such date (make it before that half day) that child will not be allowed back till all fees are paid. But you need to put your foot down and not allow this - not because of a half day when she is off, but just because its policy.

She is not current with her daycare payment - for me that would be no pay no care. Simple!

[JenNJ]

I do see the correlation between her payments being behind and this half day. By taking her child and hiring an assistant she will be out even more money than she currently is. With this update, no WAY would I take her child that day.

"Dcm, I have come to the difficult decision that dc kid cannot attend next week. Unfortunately the spaces for this day have been filled. If he must attend, please let me know by Monday. You regular dues will be waived but you will need to pay second assistant in cash $X at drop off for the day."

[DuchessRavenwaves]

l
"Dcm, unfortunately the 6 spaces that were available for half day care on X day are filled. Since you aren't working, I have credited your past due balance for the day in the amount of X, bringing your new past due balance to X. Thanks for your understanding. See you X day."

REALLY BIG SMILE.

I WOULD NOT allow a client who owed me money to cost me MORE money for her convenience. I would credit the day towards her back bill. Losing money is not a good business practice, but losing money for someone who isn't even up to date on payments is even worse, imho.

Yes, yes, yes! All of this.

[Mom o Col]

"Dcm, unfortunately the 6 spaces that were available for half day care on X day are filled. Since you aren't working, I have credited your past due balance for the day in the amount of X, bringing your new past due balance to X. Thanks for your understanding. See you X day."

REALLY BIG SMILE.

I WOULD NOT allow a client who owed me money to cost me MORE money for her convenience. I would credit the day towards her back bill. Losing money is not a good business practice, but losing money for someone who isn't even up to date on payments is even worse, imho.

I totally agree with this!!!

[wdmmom]

I guess it doesn't seem to be too much of an issue now considering the other thread!

She got her "ME DAY" yesterday. Hope she surely enjoyed that one!! ::

[snowball]

So what ended up happening?

[Unregistered]

I think you are morally (and perhaps contractually, depending on your contract) obligated to choose one of the following:

1. Don't say another word and allow dck to attend on this day. After all, I am assuming she is paying whether he attends or not so it would not be right to accept other kids into care that day but turn this child away.

2. Offer to let her JUST THIS ONE TIME keep him home for the day AND be reimbursed/not pay for this day. It would save her money but it would save her money too! I would be up front with her and explain to her why you are offering it this one time (because a 7th child means an extra assistant) and this one time only.

OR---

you could explain the situation to her AND all your other dcp's who will be sending their child that day, and see if anyone has an alternative care option that day. Maybe you could present it like you are going out of town, and one of your assistants might not be available that day so you are seeing if anyone would be willing to volunteer an absence so that you can stay open for all of the parents who have no other options, and see if anyone is nice enough to offer it up.