Are you serious?????

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  • williams2008
    Daycare.com Member
    • Oct 2012
    • 981

    Are you serious?????

    Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!

    Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me:confused::confused::confused:

    Am I wrong for calling her out about the $12.00????

    This is the end of the free days when I am closed. From now on they WILL be charged.
  • Cradle2crayons
    Daycare.com Member
    • Apr 2013
    • 3642

    #2
    Originally posted by williams2008
    Okay I have a parent upset with me because I called her out on being short on her payment. It wasn't but $12.00, but it's mine and I want it!

    Here's the scoop, when I take days off I do not charge my parents because most of them have to take off work or miss school because of not having back up care. I don't charge but $80.00 a week ,and for a 4 day week the parents only pay $64.00, but this one particular parent pays $56.00 and think it's okay, because she forgot that I went up on my rates 6 months ago....yea right!! Geesh come on now I am already giving them a break and then she want to short me:confused::confused::confused:

    Am I wrong for calling her out about the $12.00????

    This is the end of the free days when I am closed. From now on they WILL be charged.
    Absolutely NOT! it's not okay for parents to short you. If she has a problem with it, ask her if that's her two week notice....

    Comment

    • Tdhmom
      Daycare.com Member
      • Jun 2013
      • 314

      #3
      Wow that's super cheap!! She should be kissing your feet!!! Not short changing you!

      Comment

      • williams2008
        Daycare.com Member
        • Oct 2012
        • 981

        #4
        Originally posted by Cradle2crayons
        Absolutely NOT! it's not okay for parents to short you. If she has a problem with it, ask her if that's her two week notice....
        I am glad someone agrees with me! This is the part of doing child care that I do not like, the parents make you feel bad for asking for your money!

        The things I want to say to her is just not right!!::

        Comment

        • Cradle2crayons
          Daycare.com Member
          • Apr 2013
          • 3642

          #5
          Originally posted by williams2008
          I am glad someone agrees with me! This is the part of doing child care that I do not like, the parents make you feel bad for asking for your money!

          The things I want to say to her is just not right!!::
          Just don't back down. A nice friendly "Sally, I'm sure it was an oversight, but your payment was $12 short. I'll waive the late fee this time but in the future please be sure payments are in he correct amount" and then blank stare ....

          Comment

          • williams2008
            Daycare.com Member
            • Oct 2012
            • 981

            #6
            Originally posted by Tdhmom
            Wow that's super cheap!! She should be kissing your feet!!! Not short changing you!
            THANK YOU!!!
            She doesn't realize, she had just messed the free days up for everyone!

            Comment

            • williams2008
              Daycare.com Member
              • Oct 2012
              • 981

              #7
              Originally posted by Cradle2crayons
              Just don't back down. A nice friendly "Sally, I'm sure it was an oversight, but your payment was $12 short. I'll waive the late fee this time but in the future please be sure payments are in he correct amount" and then blank stare ....
              I will be sure to add the "blank stare"....::

              Comment

              • Cradle2crayons
                Daycare.com Member
                • Apr 2013
                • 3642

                #8
                Originally posted by williams2008
                I will be sure to add the "blank stare"....::
                The blank stare is very very important. Probably he most important part of any conversation with a parent

                Comment

                • williams2008
                  Daycare.com Member
                  • Oct 2012
                  • 981

                  #9
                  Originally posted by Cradle2crayons
                  The blank stare is very very important. Probably he most important part of any conversation with a parent

                  Comment

                  • debbiedoeszip
                    Daycare.com Member
                    • Mar 2014
                    • 412

                    #10
                    Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.

                    That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.

                    Comment

                    • williams2008
                      Daycare.com Member
                      • Oct 2012
                      • 981

                      #11
                      Originally posted by debbiedoeszip
                      Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.

                      That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.
                      I'm sorry, I forgot to clarify. I was off April 11th & April 14th. For both weeks the parents got a free day, with payments being only $64.00. The first week, she paid $56.00 and the second week she sent her son to pick up and he only paid $60, which brings the total amount still due to $12.00.

                      I realize I shouldn't have let it go this far, but when I talked to her she said she was going to take care of the $8.00, but turned around and shorted me $4.00 more. I should term, but since I can only have 4 children being licensed I have been trying my best to keep everyone, although I haven't allowed him to attend until she takes care of this matter.

                      Comment

                      • mia
                        Daycare.com Member
                        • Jan 2014
                        • 271

                        #12
                        I would leave the free days for the other clients for its not their fault that she messed up her part of it.. if they start to do the same then by all means.

                        just my thought, but yes she owes you your money for sure.....

                        Comment

                        • williams2008
                          Daycare.com Member
                          • Oct 2012
                          • 981

                          #13
                          Originally posted by mia
                          I would leave the free days for the other clients for its not their fault that she messed up her part of it.. if they start to do the same then by all means.

                          just my thought, but yes she owes you your money for sure.....
                          You have a point though. Would you explain to her that this is only effective for her due to the short/late payment issues in the event that she ask the other parents are they having to pay for my days off?

                          Comment

                          • Moppetland
                            Enjoy life
                            • Dec 2012
                            • 134

                            #14
                            How about this analogy for her. You go to work on pay day, expecting your check to be the regular $300, and it only was $288. I bet you she'll be in the pay roll department looking for her missing $12.

                            Originally posted by debbiedoeszip
                            Of course she has to pay you in full. I'll use the store analogy again. If you go to a store and the total at the checkout is $64, they aren't going to let you leave with the stuff if you only pay $56.

                            That being said, if the 64/56 amounts are correct, then she only owes you $8 (not $12). It's your $8, though, and she needs to pay it to you ASAP.

                            Comment

                            • Heidi
                              Daycare.com Member
                              • Sep 2011
                              • 7121

                              #15
                              Is $80 really the going rate in your area?

                              Comment

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