New Family & No Payment Already

[Second Home]

I had a new dcb start 2 weeks ago . He was here one week and then went to visit his dad for a week and did not come for the whole week . The last day of care the grandmother asked if they needed to pay even though he would not be here , I said yes per our contract I still get paid .

Today the aunt drops off dcb and gives me a check for this week , no payment for last week . I filled out and printed off my payment due letter to send home with dcb . ( payment due tomorrow for last week due at drop off on Tues).

I also typed up a new illness / symptom letter and they are all getting/got a copy of that as well .

I am going to stick to my policy 100% . No wimping out with these 2 new families .

[TwinKristi]

Do you have a trial period? I would give them a deadline to pay and then term if they don't.

[Mister Sir Husband]

My contract is worded in such a way that she wouldn't have been able to drop off today without full payment. In your case however I would prolly wait and see if it may have been an oversight on their end before sending out a term letter or anything. Being a new family, it possible they are not real clear on your rules, or the aunt thought that the grandmother paid it, and grandma thought the aunt did.. could be an honest mistake and you will have it soon with a sincere apology.

[Second Home]

Yes , I have a 2 week trial period . Today starts week 3 . I gave a deadline for the missing weeks pay in my letter.
If they have trouble coming up with the payment then they should have talked to me instead of just not paying .

I am open to working with them if they would ask .

[TwinKristi]

Yeah I usually require a full 2wks payment to start care. I made the mistake of allowing the a DCF to start on a Mon and pay Friday and I really shouldn't have. They finally THIS WEEKEND after 2 mos are on a prepayment schedule. I have a feeling thins are getting weird with them. I don't know if they're going to give notice or what... But I'm just feeling a funky vibe. They missed some time because of Spring Break and then dad was sick, then today they have car problems. Two Mondays in a row now.

[Second Home]

Well dcm showed up with the $$ this morning .

[MarinaVanessa]

Well dcm showed up with the $$ this morning .

Before or after you gave the letter ??

[Second Home]

After .

[Second Home]

Well I might have gotten cash for the missing week of care but now I have a returned check to deal with .

[NeedaVaca]

They aren't off to a very good start are they? After 1 bounced check I require cash from then on, too much of a hassle. It's only happened to me one time but it caused a lot of problems since I paid a bunch of bills and then realized the check didn't clear!

[taylorw1210]

Well I might have gotten cash for the missing week of care but now I have a returned check to deal with .

Oh jeez. Have you had the chance to talk to them about it yet?

[Meyou]

I would move on from this family with a missed payment and a returned cheque within the first two weeks of care.

[llpa]

I would move on from this family with a missed payment and a returned cheque within the first two weeks of care.

that's too bad that you have to deal with this!!

[Second Home]

Oh jeez. Have you had the chance to talk to them about it yet?

Discussed it with her yesterday afternoon via text ( love to have things in writing) .
She said she would bring it in the morning at drop off . Guess what - she had someone else drop dcb off . I asked the aunt who dropped off where my envelope was , she said she did not have one .

[Meyou]

Please don't let him back into care without payment. These people obviously don't respect you or your rules.