Help On Hours Please!

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  • Blackcat31
    • Oct 2010
    • 36124

    #16
    Originally posted by Tdhmom
    I am starting to think that is this dcm's mentality for the day. She's paying for that day she's going to get her money worth. So I ended up emailing her with most of the advice I got today along with another ladies number if she wasn't happy with the way I expect things to be done. she said she would let me know what they decide. I even put in there that I like knowing when everyone is coming and going and it's the same as if her boss wouldn't tell her when she was getting off of work. It isn't fair. Just because I'm here doesn't mean I don't mind working later. It's rude! I want an exact pick up time. Not a 30 min "just in case" window.
    Right now that 30 minutes isn't valuable time to her because she feels she is already paying for it.

    Charge her extra for that time like Crazy8 said and watch how valuable that time becomes to her.

    If she still uses the 5:00 pick up time, atleast you will be earning extra $ from it.

    Comment

    • Tdhmom
      Daycare.com Member
      • Jun 2013
      • 314

      #17
      Originally posted by Blackcat31
      Right now that 30 minutes isn't valuable time to her because she feels she is already paying for it.

      Charge her extra for that time like Crazy8 said and watch how valuable that time becomes to her.

      If she still uses the 5:00 pick up time, atleast you will be earning extra $ from it.
      Love it! All of you guys are awesome!!! Thank you so much for your advice

      Comment

      • melilley
        Daycare.com Member
        • Oct 2012
        • 5155

        #18
        I do contracted hours, up to 10 hours a day. Dcp's must pick up by their contracted p/u time.

        I agree with pp's though. Some families do p/u at the last minute because they are paying for it. One of my dcf's does this, dcm gets out at 3:15, but their contracted p/u isn't until 5:30 so she has her dh p/u so she can have "me" time, but I guess they pay for it. Even if I were to charge less for earlier p/u, I doubt they would care, they would still have the later,more expensive p/u.

        Comment

        • lovemykidstoo
          Daycare.com Member
          • Aug 2012
          • 4740

          #19
          Originally posted by Tdhmom
          My last kids leave at 4...so I'm staying open just for her. And not knowing if it would be 4:30 or 5 bugs me. I like knowing when my day is done just like everyone likes to know when they get to clock out. The fact that she leaves that 30 min gap to make 4:30 sound good makes me think she's really not going to be here until 5 because of how she's been with her current daycare.
          Got ya. I was just confused when you were talking about her other daycare provider. She's just 100% with you right now and you're talking with a provider that used to care for her child?

          Is she coming right from work? Is it that she gets busy at work and the time changes or is she out doing errands or something? What is her reason for not being able to tell you what time she's coming?

          Comment

          • Tdhmom
            Daycare.com Member
            • Jun 2013
            • 314

            #20
            Originally posted by lovemykidstoo
            Got ya. I was just confused when you were talking about her other daycare provider. She's just 100% with you right now and you're talking with a provider that used to care for her child?

            Is she coming right from work? Is it that she gets busy at work and the time changes or is she out doing errands or something? What is her reason for not being able to tell you what time she's coming?
            Her current provider is closing at the end of the school year. She's a teacher so she won't need replacement care until august so she's been asking me (I've been her back up when current provider is out sick or on vaca). I haven't agreed to anything because she isn't giving me drop off or pick up times. She's leaving a 30 min window for both. Her options are limited. There is only me and 2 other places she can go.

            This august I will only have my 3 yr old set of twins that have pick up hours at 4. I love those hours! But I told her I am willing to stay open if her pick up is 4:30.

            I called her current provider to find out times she d/o and p/u. She said everyday the dcm picks up at 5 because current provider allows it. The dcm has even said she goes home after school for 'me' time. So she is perfectly capable of picking up by 4:30....she chooses not to.

            Thanks to all this wonderful advice. I told her I would but I'm not going over 9.5 hours a day. So she can choose to d/o early and p/u early or d/o late and pick up late. I'm not allowing both. If she chooses to keep her kids here for more than 9.5 hours it's $5 an hour/kid.

            Comment

            • lovemykidstoo
              Daycare.com Member
              • Aug 2012
              • 4740

              #21
              Originally posted by Tdhmom
              Her current provider is closing at the end of the school year. She's a teacher so she won't need replacement care until august so she's been asking me (I've been her back up when current provider is out sick or on vaca). I haven't agreed to anything because she isn't giving me drop off or pick up times. She's leaving a 30 min window for both. Her options are limited. There is only me and 2 other places she can go.

              This august I will only have my 3 yr old set of twins that have pick up hours at 4. I love those hours! But I told her I am willing to stay open if her pick up is 4:30.

              I called her current provider to find out times she d/o and p/u. She said everyday the dcm picks up at 5 because current provider allows it. The dcm has even said she goes home after school for 'me' time. So she is perfectly capable of picking up by 4:30....she chooses not to.

              Thanks to all this wonderful advice. I told her I would but I'm not going over 9.5 hours a day. So she can choose to d/o early and p/u early or d/o late and pick up late. I'm not allowing both. If she chooses to keep her kids here for more than 9.5 hours it's $5 an hour/kid.
              Sorry, that totally makes sense now If your last kid is picked up by 4:00, I would most definitely tell her your closing time is 430 and anything past that is late. Why stay open till 5:00 just because she needs "me" time. You need "me" time !

              Comment

              • Tdhmom
                Daycare.com Member
                • Jun 2013
                • 314

                #22
                Originally posted by lovemykidstoo
                Sorry, that totally makes sense now If your last kid is picked up by 4:00, I would most definitely tell her your closing time is 430 and anything past that is late. Why stay open till 5:00 just because she needs "me" time. You need "me" time !
                I know right!

                Comment

                • Kehengel
                  New Daycare.com Member
                  • Mar 2014
                  • 1

                  #23
                  I have a dm that does this too! She is done with school, she is a para, at 2:40 and is able to pick up by 3. She usually come to pick him up at 5:15. I close at 5:30. Or she will send her husband to pick him up at 5:30! I have another dcm that drops dcb off right when I open at 7:30 and she doesn't work until 9. When dcb dad is home from work, he works in oil fields, and I never know if dad will drop him off or not. This is why I am changing to contracted hours on a graduated rate scale. But I am numerous but I feel very taken advantage of!

                  Comment

                  • Tdhmom
                    Daycare.com Member
                    • Jun 2013
                    • 314

                    #24
                    Originally posted by Kehengel
                    I have a dm that does this too! She is done with school, she is a para, at 2:40 and is able to pick up by 3. She usually come to pick him up at 5:15. I close at 5:30. Or she will send her husband to pick him up at 5:30! I have another dcm that drops dcb off right when I open at 7:30 and she doesn't work until 9. When dcb dad is home from work, he works in oil fields, and I never know if dad will drop him off or not. This is why I am changing to contracted hours on a graduated rate scale. But I am numerous but I feel very taken advantage of!
                    I know that's how I would feel if I accepted the kids on the moms terms. I gave all my information to her yesterday and she said she would let me know as she was calling around to the other daycares (I talk to one of the ladies daily :.

                    And to be honest I don't really want to accept them because I know how she is as a mom, we used to be pretty good friends and I've distanced myself. Every time we did anything together I would be the one watching her daughter. I'm only entertaining the idea to be her provider because I know her options are limited and that's also why I want to make it worth my time.

                    The 3 yr old girl still gets a bottle at night. The mom won't take the time to potty train her. Compared to my other 3 yr olds in care she is VERY behind. She can't follow simple instructions (sit in the blue chair, stand up for our song, etc). So I know it would take a lot of work to get her where my other 3 yr olds are. But if the mom is that desperate she will not blink an eye at losing her 'me' time.

                    Comment

                    • Unregistered

                      #25
                      what do i do ?

                      When I already have a contracted time in my policies , my clients have been still dropping off up to 1 1/2 hrs late and pick up 1 1/2 hrs early and disturb nap time etc. I have a client who is contracted for later p/u time and never picks up at that time but has it scheduled late " just in case". its really getting to me!! How do I remind them nicely? Seriously I only have ONE parent respecting these policies!!

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