Parent Soooooo Late!!!!!

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  • mountainside13
    Daycare.com Member
    • Jan 2014
    • 777

    Parent Soooooo Late!!!!!

    Omg! I need a break after this evening! Most of my kids are gone by 4:30. Today 2 parents were late and they didn't get picked up until 4:50. I didn't mind too much since I had 1 child that was going to be here until 5:15. I didn't charge them late fees since they are rarely late!

    My last child was suppose to leave at 5:15. Dad called at 5:10 saying he will be a FEW minutes late! Ok no big deal we don't have to leave here until 5:30. My aunt was driving through town so just here for 1 day. 5:30...5:40, still not here. Call dad, no answer. 5:50 call both parents, no answer. 6:05 call emergency contact...they live in New Mexico! But with Iowa zip code. No help there...2nd emergency contact at 6:10 no answer. 6:15 I call moms work because she is suppose to be working until 8pm tonight. The manager says that she didn't work today. Our agreement was the child is to be picked up at 4:20 on days off or days that she works early. The days she works late dad picks up at 5:15. So right there she broke the contract!

    6:30 I text both mom and dad. Dad finally shows up at 6:41! He said that the battery in his car died and couldn't get it to start, then his phone died so he couldn't contact me. I told him that I am charging a late fee of $5 for the first 10 minutes then $1 per minute after that. It looked like he was going to argue with me but I cut him off and told him that my aunt got into town this morning from Illinois and we were going out to spend time with her but we missed the get together and she leave tomorrow at 6 am. So we can't see her now and will have to wait another year or 2 to see her again! He then started apologizing and asked if they can pay it on Mondays check. I said nope, tomorrow morning at drop off or she won't be admitted back into care until it is paid.

    Oh I am so upset! Never has a parent ever been that late before! Oh and he said that his phone died and couldn't respond... He has iMessage on and it informs me when the text message is read. He flat out lied.

    At this point I don't even care if they don't come back! Thanks for listening to my vent!!
  • craftymissbeth
    Legally Unlicensed
    • May 2012
    • 2385

    #2
    You deserve a backbone award!! happyface

    Comment

    • Msdunny
      Daycare.com Member
      • Nov 2012
      • 442

      #3
      I would be furious...in fact I am angry for you! Good for you for standing up to this dad. happyface

      Comment

      • Shell
        Daycare.com Member
        • Jul 2013
        • 1765

        #4
        Originally posted by craftymissbeth
        You deserve a backbone award!! happyface
        Sorry this happened, but great job enforcing your policies! happyface

        Comment

        • jenboo
          Daycare.com Member
          • Aug 2013
          • 3180

          #5
          Omg i am so mad just reading this!!

          Great job standing up for yourself! happyface

          Comment

          • TwinKristi
            Family Childcare Provider
            • Aug 2013
            • 2390

            #6
            Wow!!! You go girl! That's seriously sooooo uncool! I probably would have asked why mom couldn't pick up since she didn't GO TO WORK TODAY!?!?

            Comment

            • mountainside13
              Daycare.com Member
              • Jan 2014
              • 777

              #7
              I am so glad I stuck with my contract!! I am still upset! And hurt, more so that I couldn't see my aunt! He emailed me a few minutes ago and said sorry again and then making more excuses and if I could reduce the late fees? Um...no! If anything I want to add an extra fee for me missing time with my aunt who I rarely see!!

              If it were any other day I would be upset, even furious! But it had to be tonight!! I am beyond furious!!! I don't think I should have to tell parents that I have plans after work! It's none of their business. They should just pick up on time! I understand things happen but they should just assume I have plans. Especially that long after hours!! Urg!!

              Comment

              • mountainside13
                Daycare.com Member
                • Jan 2014
                • 777

                #8
                Originally posted by TwinKristi
                Wow!!! You go girl! That's seriously sooooo uncool! I probably would have asked why mom couldn't pick up since she didn't GO TO WORK TODAY!?!?
                They are sticking to the story that she was working!! Which is why she couldn't pick up?! Even though staff at her work stated she didn't work today! I am seriously considering termination! I do have 1 person on the waiting list but it is a previous client who lost their job. They weren't the best family but much better than this!!!

                Comment

                • JenNJ
                  Advanced Daycare.com Member
                  • Jun 2010
                  • 1212

                  #9
                  I would collect late fees in one hand and hand them the term letter with the other.

                  Comment

                  • melilley
                    Daycare.com Member
                    • Oct 2012
                    • 5155

                    #10
                    So sorry that happened to you!

                    I'm glad you used your backbone and didn't let them get away with it!

                    Comment

                    • Cradle2crayons
                      Daycare.com Member
                      • Apr 2013
                      • 3642

                      #11
                      Originally posted by JenNJ
                      I would collect late fees in one hand and hand them the term letter with the other.
                      same here.not about the late fees but because the child should have been picked up at the earlier time as per contract since mom wasn't working. Not to mention the lying, that's a huge pet peeve of mine.

                      Comment

                      • Patches
                        Daycare.com Member
                        • Dec 2012
                        • 1154

                        #12
                        Originally posted by mountainside13:427974
                        Originally posted by TwinKristi
                        Wow!!! You go girl! That's seriously sooooo uncool! I probably would have asked why mom couldn't pick up since she didn't GO TO WORK TODAY!?!?
                        They are sticking to the story that she was working!! Which is why she couldn't pick up?! Even though staff at her work stated she didn't work today! I am seriously considering termination! I do have 1 person on the waiting list but it is a previous client who lost their job. They weren't the best family but much better than this!!!
                        I would still be tempted to charge them late fees starting at 4:20. Or have her bring in a copy of her time sheet or something to "clear things up" Sorry you had to miss your get together

                        Comment

                        • Meyou
                          Advanced Daycare.com Member
                          • Feb 2011
                          • 2734

                          #13
                          Originally posted by JenNJ
                          I would collect late fees in one hand and hand them the term letter with the other.
                          This. I would also call them on all the BS if they tried to argue....like Dad getting the message and Mom lying about work. How many other times have they lied for a later pickup? Lots, I suspect.

                          Comment

                          • daycarediva
                            Daycare.com Member
                            • Jul 2012
                            • 11698

                            #14
                            I would have charged late fees since the early pick up that they agreed to when Mom wasn't working. I would have told them so. I also would have told him that my phone tells me when he reads the message. NO WAY would I let any of that slide.

                            What did you charge him? $5 for first 10 minutes would be 5:15-5:25.$1/minute until 6:41? $81?

                            I would also probably term.

                            Comment

                            • coolconfidentme
                              Daycare.com Member
                              • Oct 2012
                              • 1541

                              #15
                              Originally posted by craftymissbeth
                              You deserve a backbone award!! happyface
                              Here's your trophy!!!




                              Last edited by Blackcat31; 01-26-2014, 09:39 AM.

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