Worst Day Ever!

[Unregistered]

Today was the worst day since I opened my daycare. The morning started good and then I had this dcb (3 years old) that does not ever respect rules misbehaving as much as he could. I had a family interview and the boy literally started screaming as loud as he could so people will feel sorry for him and take hi m out of time out. then those 2 parents wanted me to provide their child with a special diet, change his non-disposable diapers and put them in a bag for them to take home and washed (including popo). That is a BIg fat NOOOOOOO for me but I still give them the information.
At pick up I had this new parent nocking my door once before my husband could get to the door to open he opened my backyard hallway door and went into my backyard saying that no one opened the door for him. I was so pissed off, who does he think he is to get into my property like he own it. this was the first one, then I had a mom com in and stayed behind my door listening before she nocked to see if she could hear us say something to her daughter. this is a mom that I have given more benefits than any other parent and this is how she pays listening behind my door. I just wanted to terminate her in the spot but I wanted to come here first and kind of find some answers. The last one is the mom of 2 of my kids, she does not like when I give her a report she just puts her pucker face on and stars asking the kid what happened, the little girl is fine but the boy (which needs a repot very often due to his veryyyyyy bad behavior) always sais that someone hurt him. Last time he said my husband hurt him and this was for something that happened right in front of the mom. I just don't know but this is one of those days that I ask my self over and over why did I choose child care?????
I love kids but parents are something else and I have a lot of customer service skills but this is just ridiculous. I told my husband that this is it no more favors, no more extra things a contract is a contract and that is how strict we are going to be.

Should I do that or is there something I'm doing wrong? I don't know I'm burning out seriously

[LadyPearl]

In your shoes, I would prioritize the situation where your husband was accused of hurting the child. That accusation could go veerrry wrong. It sounds like you have a lot of disrespectful families. Time to pull the weeds! Other families would be more than happy to take their spots!

[cheerfuldom]

I would term immediately for any family where a child was accusing you or your husband of mistreatment. Document everything, call your licensor, and cover all your bases and then term as quickly as possible!

[Unregistered]

What should I put on the termination notice. I have been wanted to terminate this child for his horrible behavior but I feel sorry for him due to his personal situation but I have 3 children and I will not risk losing them for some lies.

[TaylorTots]

In your shoes, I would prioritize the situation where your husband was accused of hurting the child. That accusation could go veerrry wrong. It sounds like you have a lot of disrespectful families. Time to pull the weeds! Other families would be more than happy to take their spots!

Agree. If you aren't happy then you HAVE to be the one to make changes - you are your boss. Your DCPs want your services, you decide the rules that will make you happy. The family with the bad behavior child would be immediately termed per my parent handbook:

"If you decide to remove your child from X’s Preschool & Childcare, I require a two-week written notice. You are required to pay for these two weeks. If I decide I can no longer provide care for your family I will also provide you with a two week written notice. If violations of this agreement occur, you may be given immediate termination from X’s Preschool & Childcare. Examples of why I would terminate your child’s care include: (but are not limited to)
#1 Failure of parents to pay fee.
#2 Failure to complete and sign any required forms.
#3 Lack of parental cooperation.
#4 Failure of child to adjust after a reasonable amount of time.
#5 My inability to meet the child’s needs without additional staff
#6 Gross misconduct on the part of the parent or child."

So, in my case I'd state in that case the the young boy was #4 and #6 based on his behavior and false accusations - "I am no longer able to provide care for your family as there has not been a reasonable adjustment in terms of behavior, and the false accusations regarding injury are a huge misconduct that is unacceptable. I am terminating care immediately. I hope you find a provider more equipped to handle his behavior. Thanks. *hand term letter and any refund - shuffle them out the door*

[Unregistered]

I did it! I spoke to the mother and told her that I was not able to provide care for this child any longer and explained all the behavior issues that we had with him. Typical answer "he does not do that at home, the child you are describing is not mine, and so on. I felt terribly sorry but my family comes first and this child just kept me awake all night. I'm heart broken because is my first time but I'm sure ill go away and another child will come to take his place.