I handed mom my policy and she got very very upset. I have been in contact with her all day about dcbs behavior and my policy.
She started crying and said how hard it is for her. She's a single mom and is pretty much on her own, what is she gonna do.
She said her son is probably just trying to communicate.
I told her that does not make it ok.
She said she understands.
I told her if we have repeat of today I will have to terminate care. Today was an extremely rough day!!
I am usually a person that tries to make everything ok, I hate people being upset.
In this case I just couldn't let the tears affect me.
She started crying and said how hard it is for her. She's a single mom and is pretty much on her own, what is she gonna do.
She said her son is probably just trying to communicate.
I told her that does not make it ok.
She said she understands.
I told her if we have repeat of today I will have to terminate care. Today was an extremely rough day!!
I am usually a person that tries to make everything ok, I hate people being upset.
In this case I just couldn't let the tears affect me.
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