How Do You Tell Parents That You Are Closed?

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  • DanceMom
    Advanced Daycare.com Member
    • Mar 2010
    • 353

    How Do You Tell Parents That You Are Closed?

    Title says it all..

    I usually always email everyone but for a date in Nov, I put in my Oct newsletter sent out at the end of Sept that I was closed Nov 8th. Of course 2 moms didnt read the letter and were upset I didnt tell them....ahhh yes I did READ MY NEWSLETTERS ! I dont write them for my health !!

    I had one mom come in today that is on Maternity leave..."UM, *dancemom* did you email my XX Account letting me know you were closed on the 8th" ( all snotty)

    Me " Ahh no, I know your on mat leave and your emails are turned off ( Im not an idiot) , I put it in my Oct newsletter sent out last month"

    Her " Oh, I guess I better read those more closely"

    Me" ahh yeah.."

    Bang head into wall..
  • AmandasFCC
    Senior Member
    • Aug 2009
    • 423

    #2
    I write a letter, hand it to the parents and tell them what's in the letter. That way they've been told verbally plus have something in writing to hang on to. I don't bother with newsletters because people don't read them. Or, I should rephrase. I don't do them because I don't read them.

    Comment

    • DanceMom
      Advanced Daycare.com Member
      • Mar 2010
      • 353

      #3
      Originally posted by AmandasFCC
      I write a letter, hand it to the parents and tell them what's in the letter. That way they've been told verbally plus have something in writing to hang on to. I don't bother with newsletters because people don't read them. Or, I should rephrase. I don't do them because I don't read them.
      Why dont you read them ? Im curious - mine have a lot of information pertaining to my daycare, their childrens activities , fun stuff coming up etc. Stuff they need to know. I have 2 parents that read them everytime as they comment on things, then I have 2 that dont.

      I always religously read my daughters daycare letters, I was interested in what they were doing , what was coming up etc...I dont get why parents wouldnt want to..

      Comment

      • AfterSchoolMom
        Advanced Daycare.com Member
        • Dec 2009
        • 1973

        #4
        I create a calendar at the beginning of the year outlining all of the days (as far as I can tell, anyway) that I'll be closed. I also have a space in the contract where they sign saying that they received, read, and understand the calendar.

        THEN I creat an email newsletter that I send out every two months. My families have NO excuses for not knowing when I'm closed.

        Comment

        • DanceMom
          Advanced Daycare.com Member
          • Mar 2010
          • 353

          #5
          Originally posted by AfterSchoolMom
          I create a calendar at the beginning of the year outlining all of the days (as far as I can tell, anyway) that I'll be closed. I also have a space in the contract where they sign saying that they received, read, and understand the calendar.

          THEN I creat an email newsletter that I send out every two months. My families have NO excuses for not knowing when I'm closed.
          Oh yeah I also do a calendar each month and give to them AND have a HUGE calendar on my front door!! AHHGG !!! Drives me crazy !!

          Comment

          • legomom922
            Advanced Daycare.com Member
            • Jul 2010
            • 1020

            #6
            I do a newsletter every other month and let them know/remind them of any closures coming up.

            I also fill out the daily reports and on those I also remind parents of closures along with other important information, such as supplies that I need etc. I know alot of people on here have stopped using the daily reports, but they are a great tool to use to remind parents of things.

            Comment

            • QualiTcare
              Advanced Daycare.com Member
              • Apr 2010
              • 1502

              #7
              Originally posted by DanceMom
              Why dont you read them ? Im curious - mine have a lot of information pertaining to my daycare, their childrens activities , fun stuff coming up etc. Stuff they need to know. I have 2 parents that read them everytime as they comment on things, then I have 2 that dont.

              I always religously read my daughters daycare letters, I was interested in what they were doing , what was coming up etc...I dont get why parents wouldnt want to..
              i always read my kid's newsletters. if there was going to be a closing, it wasn't always in the newsletter, but there was always a note on the front door 2 weeks in advance and at their daycare there was a sign in/out sheet so there was a note posted there as well. i don't see how anyone could miss a piece of paper posted on the door, but i think posting it on the door and telling people verbally can never hurt - and i think anything less than 2 weeks is unacceptable. i've had my son's preschool give me ONE or two day's notice for events and even while i'm not working, that's a pain. if i was working (and when i was) that would've been totally unacceptable. i'm not working right now, but i got a note last week on WEDNESDAY that there was a parent meeting on that FRIDAY. i had a test to take on Friday (i recently went back to school for a second degree) and i couldn't make it. it annoyed me bc had i known sooner, i could've rescheduled my test date bc it was an online proctored test that had different times/dates you could sign up for.
              Last edited by QualiTcare; 10-28-2010, 10:59 PM.

              Comment

              • DancingQueen
                Daycare.com Member
                • Sep 2010
                • 580

                #8
                I tell them verbally, send a text and send home a note. I also remind them in the days leading up. I don't take chances...LOL

                Comment

                • boysx5
                  Daycare.com Member
                  • Mar 2010
                  • 681

                  #9
                  I had out days off months in advance and then verbally tell them and about two weeks before I post it on my door on the way in so they can all say they didn't see it.

                  Comment

                  • TGT09
                    Daycare.com Member
                    • Feb 2010
                    • 653

                    #10
                    I know my parents and they wouldn't read a letter. I ALWAYS send out e-mails because that's how "my" parents like to be told and also that's how they respond the fastest.

                    If I were certain that a parent isn't reading e-mails then I would give verbal notice and reminders. That's just me and I don't want any crossed signals regardless of how many times I've told someone something.

                    Comment

                    • tymaboy
                      Daycare.com Member
                      • Oct 2008
                      • 493

                      #11
                      I send out a email plus I mark it on the white board so they see it at drop off & pickup.

                      Comment

                      • Blackcat31
                        • Oct 2010
                        • 36124

                        #12
                        Originally posted by DanceMom
                        Oh yeah I also do a calendar each month and give to them AND have a HUGE calendar on my front door!! AHHGG !!! Drives me crazy !!
                        I do the same. One yearly calendar and one monthly one with ALL closings written on them. I also post on our parent board in the entryway. I suppose I mention it verbally as well, but for the most part if you tell them (written or verbal) and they don't read the written material, it is their problem, not yours. Imagine if your kid's teacher from school had to call all the parents and remind them that school will be closed on ***x day. As parents it is our responsibility to read all school material so I would think child care parents would do the same. If they don't then they're the ones who wil be scrambling to find alternate care on the days you are closed.

                        Comment

                        • momma2girls
                          Daycare.com Member
                          • Nov 2009
                          • 2283

                          #13
                          I place it on the newsletter the month before- upcoming reminders. Then I also have amonthly activity calendar on the door, then I place it on the newsletter for that month as well!

                          Comment

                          • DBug
                            Daycare Member
                            • Oct 2009
                            • 934

                            #14
                            I agree with what the PPs have said about telling parents about days off in several different ways. When it comes to getting a message out to any group of people, about daycare, meetings, training, events, etc, I always stick to the Rule of 3's -- tell each person in 3 different ways about it. For example, put it on the bulletin board, email it, and tell them in person. It's just like Multiple Intelligences (not Multiple Personalites ), different people integrate things in different ways. Picking 3 different ways usually ensures that each parent will get it ... usually .
                            www.WelcomeToTheZoo.ca

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                            • tenderhearts
                              Daycare.com Member
                              • Jan 2010
                              • 1447

                              #15
                              I give them a seperate paper with any days off, PLUS they get reminders on my posting on the wall & newsletters..So you would think they wouldn't forget but I have had parents forget.

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