I am working on changing a few things in my handbook for 2014. I have had my " daily hours" as 8:00-5:00 with a reasonable about of time for traveling to and from work for those that actually work 8-5. I am thinking about changing it to strictly contracted hours instead of 8-5 but I'm unsure as to how to word it. Can anybody that does this tell me how you have it worded in your handbook? Also how it works for you, if you have done it this way and changed to set hours etc. etc. Any advice regarding this would be great appreciated, thank you!
Hours of Operation
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In my handbook I have that " while our hours of operation are 7am to 6pm, you will choose the hours of care you want for your child and your contract will state those hours. Any deviation from your contracted hours of care may be subject to fees unless approved beforehand. Our maximum span of time for any child in care is 9 1/2 hours. " This way, if I know the kiddos all leave at 4 on Wed., I can make plans that day for myself after 4 annd not have a parent just wander in at 6pm. So every family may have different contracted hours, but iy isn't any more work for me and has def cut down on parents showing up late etc.- Flag
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I am working on changing a few things in my handbook for 2014. I have had my " daily hours" as 8:00-5:00 with a reasonable about of time for traveling to and from work for those that actually work 8-5. I am thinking about changing it to strictly contracted hours instead of 8-5 but I'm unsure as to how to word it. Can anybody that does this tell me how you have it worded in your handbook? Also how it works for you, if you have done it this way and changed to set hours etc. etc. Any advice regarding this would be great appreciated, thank you!
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In my handbook I have that " while our hours of operation are 7am to 6pm, you will choose the hours of care you want for your child and your contract will state those hours. Any deviation from your contracted hours of care may be subject to fees unless approved beforehand. Our maximum span of time for any child in care is 9 1/2 hours. " This way, if I know the kiddos all leave at 4 on Wed., I can make plans that day for myself after 4 annd not have a parent just wander in at 6pm. So every family may have different contracted hours, but iy isn't any more work for me and has def cut down on parents showing up late etc.This is similar to how I offer dc services as well. Many in my state have went to separate contracts/contracted hours for each dcp, though, because it seems dcp are harder to deal with and pin down to when/where/what when it comes to their children anymore. Individualized contracts FORCE dcp to be accountable and responsible for themselves and not try to get around each and every item listed in the policy/contract because they seem to think those items are ONLY are for the OTHER parents.
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Like others here I also use both. Here's mine:
"The daycare’s regular business hours are Monday through Friday 7:00 a.m. to 6:00 p.m. however these hours are not necessarily the hours that a client is allotted to bring their child. Hours for care will be discussed and a schedule will be set which includes a fair amount of commuting time and this will become the child’s “scheduled hoursâ€. Care will be provided for children only during their contracted scheduled hours."- Flag
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I state something along the lines of: "I do not have set business hours, instead I work with contracted hours." That way I do not have any hours listed but the individual contract hours listed on their contract. I say the same when I get an inquiry about my hours- if the tell me hours that work for me I'll interview and if not, then I don't! I changed after being open about 5 months and it worked great for me.- Flag
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So how do you prevent families from contracting for more hours than what they really need for work or don't you let that bother you? I have one family that contracted until 5 because they MIGHT need it, but some times don't. Mom texts me every Sunday night and gives me their schedule for the week which is fine with me. There are days that she will tell me that she will pick up at 3:00 and something comes up at work ( surgery at the hospital) so that she has to stay later, Dad then picks up at 5:15. Those days I don't mind but there are other times that she will tell me 3:00 and then something comes up and Dad ends up picking up at 5:00 but then she will let it slip that she went home and cleaned. I know it shouldn't bother me because they are paying for a full time slot but when I am looking at my schedule for the day and see that 2 kids are leaving at 3:00 IT IS A GOOD DAY!!!! It's in my head all day that they are leaving at 3:00 and then at 2:00 I get a text saying it's going to be 5:00- Flag
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So how do you prevent families from contracting for more hours than what they really need for work or don't you let that bother you? I have one family that contracted until 5 because they MIGHT need it, but some times don't. Mom texts me every Sunday night and gives me their schedule for the week which is fine with me. There are days that she will tell me that she will pick up at 3:00 and something comes up at work ( surgery at the hospital) so that she has to stay later, Dad then picks up at 5:15. Those days I don't mind but there are other times that she will tell me 3:00 and then something comes up and Dad ends up picking up at 5:00 but then she will let it slip that she went home and cleaned. I know it shouldn't bother me because they are paying for a full time slot but when I am looking at my schedule for the day and see that 2 kids are leaving at 3:00 IT IS A GOOD DAY!!!! It's in my head all day that they are leaving at 3:00 and then at 2:00 I get a text saying it's going to be 5:00- Flag
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So how do you prevent families from contracting for more hours than what they really need for work or don't you let that bother you? I have one family that contracted until 5 because they MIGHT need it, but some times don't. Mom texts me every Sunday night and gives me their schedule for the week which is fine with me. There are days that she will tell me that she will pick up at 3:00 and something comes up at work ( surgery at the hospital) so that she has to stay later, Dad then picks up at 5:15. Those days I don't mind but there are other times that she will tell me 3:00 and then something comes up and Dad ends up picking up at 5:00 but then she will let it slip that she went home and cleaned. I know it shouldn't bother me because they are paying for a full time slot but when I am looking at my schedule for the day and see that 2 kids are leaving at 3:00 IT IS A GOOD DAY!!!! It's in my head all day that they are leaving at 3:00 and then at 2:00 I get a text saying it's going to be 5:00- Flag
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