DCP's Family Member Badmouthing Me

[TwinKristi]

The thing is, she KNEW it was my sister and still had the gall to go off on her little rant. The first thing out of her mouth was "I didn't realize you guys have an older sister (me) and that she's K's provider". My sister stood there for about 10 minutes before the girl finally shut up and let her pay. If she feels comfortable saying these things to my family member then I'm sure she feels comfortable with others.

Oh I didn't realize she KNEW it was your sister... Sheesh! What nerve! I feel a letter to her supervisor/HR would be appropriate and I would also let DCM know that if her sister can't keep her mouth shut, that you'd have no choice but to term for liability reasons. That may have mom tell her sister to shut it. Some people just don't care about the repercussions of their words and maybe if mom realizes her spot is being jeopardized by her sister's actions that she will ask her to stop. Unless her sister takes everything mom says and twists it around, the only info she has is from DCM right?

[craftymissbeth]

Oh I didn't realize she KNEW it was your sister... Sheesh! What nerve! I feel a letter to her supervisor/HR would be appropriate and I would also let DCM know that if her sister can't keep her mouth shut, that you'd have no choice but to term for liability reasons. That may have mom tell her sister to shut it. Some people just don't care about the repercussions of their words and maybe if mom realizes her spot is being jeopardized by her sister's actions that she will ask her to stop. Unless her sister takes everything mom says and twists it around, the only info she has is from DCM right?

Yeah it has to be from dcm which initially truly pissed me off, but I left a voicemail for mom after I cooled down the day it happened and basically said "dcm it's come to my attention that you may have questions about my symptom policy especially regarding the day I closed on November 1st when all of the kids were sick. If you'd like we can discuss it in the morning or you can call me back before 8 tonight".

We talked the next morning and she was mortified... I'm not sure if it's because her sister was so rude or that I found out about her bad mouthing me. I told her straight out, but nicely that she needs to come to me if she's upset about something. I also told her that while I may not be able or willing to change my policies for every parent who has an issue I still want to know if there is one... and that she has to do what is right for her family which may mean she has to find care elsewhere.

Anyway, I'm frustrated because I obviously have no clue how much damage has been done. And I figured my first "problem" would come from a dcp and not a relative that had no clue who I am.

[Lucy]

I wouldn't hesitate for a second to call this girl's boss and report her.

[mrsnj]

But wait....so new DCM heard the put down on FB and yet still contacted you about care even after what she heard? Am I right or missing something? So isn't that good overall?

[MyAngels]

What everyone else said, plus you may want to consider a cease and desist letter to the bigmouth herself.

[craftymissbeth]

But wait....so new DCM heard the put down on FB and yet still contacted you about care even after what she heard? Am I right or missing something? So isn't that good overall?

Yes, so that did end up being good... but what if there are other people who now have it in their minds that I'm unreliable and ignore my ads in the future? I was fortunate this time that current dcm and sister saw it and stood up for me, but that won't always be the case.

I think as far as the damage already done I just have to **** it up and keep proving that what she's saying is untrue. I just want her to stop spreading lies in the future.

[Unregistered]

Screen shot, then PM the woman and tell her you're going to sue her for lost business under libel and slander. She could have cost you business already....I'd sit and average out calls per week and that of every 10 calls you could have 1 client and tell her you're suing for 1 client (per week per spaces allowed) and other damages. Also have FB flag all her abusive posts and report her to them and any forums/CL or wherever else she's badmouthing you.

[craftymissbeth]

TMI alert:

See, this is what happens when you make your provider feel terrible for taking off when they're sick... they do stupid things like working with a stomach virus which then gets the kids sick.

I've been sick non-stop since Tuesday night. I wanted to close so badly... as I was vomiting continuously throughout the day while the kids were here. Now I'm belching the most god awful sulfury egg burps I've ever experienced in my life on top of the vomiting and now diarrhea.

Oh and guess what... this current dcm's child just had her first watery diarrhea of the day. One more and she goes home.

[Blackcat31]

TMI alert:

See, this is what happens when you make your provider feel terrible for taking off when they're sick... they do stupid things like working with a stomach virus which then gets the kids sick.

I've been sick non-stop since Monday night. I wanted to close so badly... as I was vomiting continuously throughout the day while the kids were here. Now I'm belching the most god awful sulfury egg burps I've ever experienced in my life on top of the vomiting and now diarrhea.

Oh and guess what... this current dcm's child just had her first watery diarrhea of the day. One more and she goes home.

Oh, I am sorry you are now sick!! Hope you feel better fast!

As for the diarrhea...I don't wait for more than one if the poop consistency is really off from what is considered normal for that child.

If it is rancid, sour or super watery the first time.....I send home. Especially when there is already illnesses going around. Better safe than sorry IMHO.

[Leigh]

Oh, I am sorry you are now sick!! Hope you feel better fast!

As for the diarrhea...I don't wait for more than one if the poop consistency is really off from what is considered normal for that child.

If it is rancid, sour or super watery the first time.....I send home. Especially when there is already illnesses going around. Better safe than sorry IMHO.

I sent one home after the first poop the other day (1/2 hour after drop off). Luckily, the only other one who caught it was my husband (who is constantly holding this little one). I felt kind of bad sending home right away, but I KNEW this was illness, not just a bad poop. I am so glad I did. All of the other kids in the sick kids' family got it, too.

[craftymissbeth]

So I ended up letting her stay and just kept a really close eye on her. When dcm picked her up she just kept saying how it was from the steamed veggies she had for dinner last night. I told her several times about the bug dis and I have but then just said "who knows why she had diarrhea, but if it happens again tonight she'll need to stay home tomorrow."

It's in my symptom policy that it has to happen 2 times or more unfortunately and my policy is already super strict so I just kept an eye on her.

Thank you, everyone!