Oh man. I wrote about this same situation a while back. I agreed to stay open late for one family and came to find out dad had every Friday off and was using my extra time to go to the bar. They were not paying extra for my extra time and their kids were the only ones staying that late. I told them it wasn't cost effective for me to stay open late for one family and that I was closing an hour early effective immediately. Your decision does not need to make them happy and they don't need to feel that its fair! They are using you, they can take your rules or leave them! If anything, they should feel bad!
Earlier Closing Time On Fridays RANT About How Mom Responded
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