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Does anybody charge a no call no show fee? If so how much is it?
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I charge a "convenience fee" of $10 in addition to the regular daily rate if a parent doesn't notify the daycare within 30 minutes of the child's contracted drop off time that they will be late or absent for the day. -
I'd be sooooo rich if I did that!Comment
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all of my clients are prepaid one month in advance. I do not give credit for days missed or allow make up days.
so they would lose out on a full day of daycare fees. I don't tolerate no call no show. If someone did that, I would term.Comment
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You mean they didn't pay you in advance? I would just say that you need to get your fees in advance. Did you try to call them and make sure they are ok?Comment
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Getting parents to agree to paying in advance isnt as simple as just demanding it. NO ONE does that anywhere near where I live and if I required it I'd be finding another job right quick as no families would ever contract for care with me.
Kelsey, I hope everything is ok with your famiky. If it is and they're just being rude by not ccommunicating with you that something changed then please consider terming them. Tacking on a fee may curb some of that, but plenty of parents will happily fork over even large amounts of money for the go ahead to disrespect you.Comment
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The same goes here nobody pays in advance and nobody would. We are in a pretty low income town and people are barely making it. I do require a deposit that is a quarter of their monthly bill but some cant even afford that.Originally posted by Willow:400154
This family has done this once before and I have charged them but terming is out of the question as I am already low on enrollment and haven't received any calls in a month.Comment
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I do not charge ahead. My parents do have some free days to use, but can only use them with notice. My cut off is 9:00am. So, if they call prior to 9:00am letting me know they will be gone, they can use a free day. f I have not heard from then by 9:00am, it is a fully paid day.Comment
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Other providers in my area also do not require payment in advance. I am full, many others are not. I honestly think that parents take me MORE seriously because I have a LOT of rules, some demands, and insist on being paid upfront. I give NO free days, they pay my minimum whether their kid attends or not, and I have happy parents here.Comment
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I do charge for most absences, including NC/NS. I do get paid in advance so it's easier to enforce. But the way I see it, I've bought the food and materials for the child already, why should I have to eat that cost? I do allow some vacations days for families but those "free" days really add up. If I can't put food on my table, keep the roof over my head *and* have enough to save for rainy days/retirement then I could not keep working a job that didn't support me. This job has many side bennies, but the main reason I work is to live. So yeah, I charge.Comment
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I think you should think about changing the way you charge from paying after service is given to paying before service is given (payment on Friday 10/18/13 to cover 10/21-10/25 instead of 10/14-10/18) then include a policy in your contract/handbook that says that your tuition is based on a flat weekly rate not on attendance. No refunds or credit towards another day given.
If you don't already have a policy that says that clients don't get a refund for days that they missed then legally you can't require your clients to pay for days that their child doesn't attend daycare. If you don't have this policy I strongly suggest that you add it.
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Well good for you, and good for where you live, but that isnt the reality in many parts of the country
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I always try not to get offended when other providers rag on others about doing things differently, and make passive aggressive snippits about how they're better respected/more professional/smarter than others who don't *but* it rarely works out that way.
Getting payment up front has NOTHING to do with being professional or being respected.
Period.
It's a low blow to say that imo.Comment
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Payment in advance is definitely a new concept for our state. I have been pre-paid for a while but the only reason I think it went over well here was because a HUGE group of providers and centers all made the change at the same time so parents really had no choice.
I think that a majority of businesses (not just child care) don't charge until AFTER services have been provided.
My DH requires a deposit or percentage of the bill to be paid before hand and the remaining balance AFTER the work has been done.
I can see how as a parent, pre-payment would be a negative, but I also understand why providers choose to be pre-paid.
When all providers in your area require it or it is standard practice for your community, it definitely helps "force" the rule.Comment
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