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WWYD? Please Help :(
Here's the back story.....we have this DCM is pretty far behind on her tuition. She gets CCDF (or goverment funding, whatever your state calls it) and it's 70% of what everyone else pays, so her co-pay is 30%. She sometimes pays it but most of the time doesn't. The daughter's dad is a dead beat, not around, has been arrested, and doesn't pay child support so she's doing it on her own. We have been very patient and haven't said anything to her about keeping up with her co-pay because she's a young mom who is trying to make it.
So, my mom and I own 2 daycares and we have 2 PT workers. Worker #1 just told us that Worker #2 was talking to that DCM a few mornings ago. Not sure what brought this up, or the whole conversation, but the DCM told Worker #2 that she feels like she shouldn't have to pay the co-pay but we are already getting enough money from CCDF and she can't catch up with what she owes so she shouldn't have to pay it at all. If that wasn't enough to make me pretty mad, then a little while later Worker #2 says that the mom also told Worker #1 that she feels like her daughter should have already moved up to our preschool (different building) and doesn't know why she hasn't yet. Our handbook says that the child must be 3 years old, fully potty trained, follows directions, etc. Her daughter won't be 3 until the end of November and is just now fully potty trained. She listens a little but I can barely understand a word that comes out of her mouth.
So.....WWYD? Would you confront the mom now, making it obvious that she talked to Worker #1? Would you ask Worker #1 why she didn't come to us with this information? (Keep in mind she told Worker #2 to not tell us, for some reason) Would you tell DCM that until she gets caught up her daughter isn't moving to the preschool? We are low on kids right now and threatening to have her removed would really just hurt us more than anything. We actually recently lost some kids and are just making enough to cover bills and expenses and are no longer receiving paychecks (my mom and I, not our workers). Oh, and the DCG has recently been wearing new clothes (not sure who bought them) and my mom thinks she saw a new tattoo on the DCM. And when we go on our field trip in 2 weeks should we let them go? It's included in their supply fee, but if she hasn't caught up on her tution then she hasn't paid her supply fee. I know she'll say she can pay for it separate, but if that's the case then she should be paying us tuition instead.
We just want to make sure we go about this the right way since it's a delicate situation and we are low on kids. If she was just a little behind or only owed like $10 a week I wouldn't be as worried. But we have bills to pay and she's pretty far behind. We actually just took a DCD to small claims court for owing the same amount she owes (he took his kids out of DC so he could try to catch up on what he owes and then never paid us). But he just filed bankrupcy so we won't be getting that money
Any advice would be greatly appreciated! We are still new (2 yrs old) and got a lot of learning to do. Needless to say, no other DC families owe us money, thank goodess!!!
So, my mom and I own 2 daycares and we have 2 PT workers. Worker #1 just told us that Worker #2 was talking to that DCM a few mornings ago. Not sure what brought this up, or the whole conversation, but the DCM told Worker #2 that she feels like she shouldn't have to pay the co-pay but we are already getting enough money from CCDF and she can't catch up with what she owes so she shouldn't have to pay it at all. If that wasn't enough to make me pretty mad, then a little while later Worker #2 says that the mom also told Worker #1 that she feels like her daughter should have already moved up to our preschool (different building) and doesn't know why she hasn't yet. Our handbook says that the child must be 3 years old, fully potty trained, follows directions, etc. Her daughter won't be 3 until the end of November and is just now fully potty trained. She listens a little but I can barely understand a word that comes out of her mouth.
So.....WWYD? Would you confront the mom now, making it obvious that she talked to Worker #1? Would you ask Worker #1 why she didn't come to us with this information? (Keep in mind she told Worker #2 to not tell us, for some reason) Would you tell DCM that until she gets caught up her daughter isn't moving to the preschool? We are low on kids right now and threatening to have her removed would really just hurt us more than anything. We actually recently lost some kids and are just making enough to cover bills and expenses and are no longer receiving paychecks (my mom and I, not our workers). Oh, and the DCG has recently been wearing new clothes (not sure who bought them) and my mom thinks she saw a new tattoo on the DCM. And when we go on our field trip in 2 weeks should we let them go? It's included in their supply fee, but if she hasn't caught up on her tution then she hasn't paid her supply fee. I know she'll say she can pay for it separate, but if that's the case then she should be paying us tuition instead.
We just want to make sure we go about this the right way since it's a delicate situation and we are low on kids. If she was just a little behind or only owed like $10 a week I wouldn't be as worried. But we have bills to pay and she's pretty far behind. We actually just took a DCD to small claims court for owing the same amount she owes (he took his kids out of DC so he could try to catch up on what he owes and then never paid us). But he just filed bankrupcy so we won't be getting that money
Any advice would be greatly appreciated! We are still new (2 yrs old) and got a lot of learning to do. Needless to say, no other DC families owe us money, thank goodess!!!
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