I would have been upset but when mom said those things to me I probably would have shrugged it off and said "you know how small towns are, especially when day care competition is stiff!"
I would have reassured her, but I wouldn't have confronted anyone. 1. nothing she said was untrue 2. and it just makes you look unprofessional. I would have been VERY uncomfortable if I were your new clients, and would probably be pulling on Monday. Essentially they were looking for reassurance and then it wound up being a confrontation at their child's ball game
That could have easily gotten very ugly.
It the same when you have to let a family go and they trash talk you. As much as you want to defend and clarify, it's just unprofessional. So you hold your head high and say "they are a lovely family and it just didn't work out. I wish them the best," in a sincere tone. Even though you might want to say "they were horrible, the kids were awful and they never paid on time!!!"
So yeah, I agree with other posters. I would let it go.
I would have reassured her, but I wouldn't have confronted anyone. 1. nothing she said was untrue 2. and it just makes you look unprofessional. I would have been VERY uncomfortable if I were your new clients, and would probably be pulling on Monday. Essentially they were looking for reassurance and then it wound up being a confrontation at their child's ball game


It the same when you have to let a family go and they trash talk you. As much as you want to defend and clarify, it's just unprofessional. So you hold your head high and say "they are a lovely family and it just didn't work out. I wish them the best," in a sincere tone. Even though you might want to say "they were horrible, the kids were awful and they never paid on time!!!"
So yeah, I agree with other posters. I would let it go.
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