This Is The New Sign At My Doctors Office

[nannyde]

We often ask... is it really getting worse or are we just less tolerant?

I took DS to the Mercy Clinic in Pleasant Hill this morning and this is the sign on the wall right by the receptionist desk.

I admit, it really surprised me but I can imagine that their customers don't take “no" any better than the customers in our business.

[Cradle2crayons]

We often ask... is it really getting worse or are we just less tolerant?

I took DS to the Mercy Clinic in Pleasant Hill this morning and this is the sign on the wall right by the receptionist desk.

I admit, it really surprised me but I can imagine that their customers don't take “no" any better than the customers in our business.

Oh wow. Kind of like the sign on coffee "this liquid is hot and may burn you"

Here's your sign.....

[nannyde]

Mercy is a BIG business here. I imagine this sign came from the top down. I can't imagine a clinic putting up a sign like that without the ok from above.

They have had to hosted ADULTS who behave badly in public. The reason HAS to be that they are not taking the NO. I asked the nurse if the sign was because of people being upset for having to wait. She said “no". I asked if it was because of money or patients not wanting to turn off their cell phones. (Those are the two signs they have up in addition to the behavior sign). She said “no".

[preschoolteacher]

People can be so rude. So mean! I used to answer phones for a company that sold products online, and customers would occasionally treat us so badly it always shocked me. Either it was being talked down to like we were unintelligent, or they'd scream and lose their tempers--never anything we personally did wrong!

Luckily my manager was the owner of the company and was known to take the phone from an employee if the customer was so horrible and say something like:"I will not allow any of my employees to be treated this way. We are no longer interested in your business." (!)

[nannyde]

People can be so rude. So mean! I used to answer phones for a company that sold products online, and customers would occasionally treat us so badly it always shocked me. Either it was being talked down to like we were unintelligent, or they'd scream and lose their tempers--never anything we personally did wrong!

Luckily my manager was the owner of the company and was known to take the phone from an employee if the customer was so horrible and say something like:"I will not allow any of my employees to be treated this way. We are no longer interested in your business." (!)

I can't get it off my mind! It's so far from “ no shoes...no shirts... no service".

[Kabob]

In my experience, people have taken "the customer is always right" idea too far and use it as an excuse to vent their rage at the world on some hapless employees. Even if an employee made a mistake, threatening their life is not ok. As a manager of a restaurant, I often turned away rude and aggressive customers which improved employee morale and encouraged other customers to come back. It scares other customers to see another customer become aggressive. I once had a customer call the cops on me after I politely told her to leave after she threatened to attack an employee. The cops kicked her out and told me they were sorry for me...apparently they have had to kick her out of other places for similar childish behavior. I quit my job due to my boss telling me I wasn't allowed to tell customers to leave for aggressive behavior nor was I allowed to call the cops. It was a very hostile work environment and every day I felt I was putting my life on the line just to serve food to violent customers while the good ones were too scared to come back.

Kudos to the doctor's office for standing up for their employees.

[Sugar Magnolia]

In my experience, people have taken "the customer is always right" idea too far and use it as an excuse to vent their rage at the world on some hapless employees. Even if an employee made a mistake, threatening their life is not ok. As a manager of a restaurant, I often turned away rude and aggressive customers which improved employee morale and encouraged other customers to come back. It scares other customers to see another customer become aggressive. I once had a customer call the cops on me after I politely told her to leave after she threatened to attack an employee. The cops kicked her out and told me they were sorry for me...apparently they have had to kick her out of other places for similar childish behavior. I quit my job due to my boss telling me I wasn't allowed to tell customers to leave for aggressive behavior nor was I allowed to call the cops. It was a very hostile work environment and every day I felt I was putting my life on the line just to serve food to violent customers while the good ones were too scared to come back.

Kudos to the doctor's office for standing up for their employees.

Omg, did you work for Pizza Hut too?!?::
I was told I couldn't even HANG UP on people who were nasty and threatening on the phone!
I was also told we couldn't refuse to deliver to a man who frequently ordered drunk and was abusive to the drivers.

[Former Teacher]

We often ask... is it really getting worse or are we just less tolerant?

I took DS to the Mercy Clinic in Pleasant Hill this morning and this is the sign on the wall right by the receptionist desk.

I admit, it really surprised me but I can imagine that their customers don't take “no" any better than the customers in our business.

It's just sad in this day and age that there should even be a sign for this.

My sister USE to work for a dentist office. You would not believe the adults who were rude, ignorant, and just down right awful. Once in a while if the dentist heard a patient he would come up front and calm the patient down but it wasn't often. Like the OP my sister couldn't do a darn thing other than to sit there and take it.

OT: our local Wal-Mart pharmacy had a sign that if you were talking on your cell phone you will not get served. I don't remember the exact wording. Well apparently either people complained or it just got out of hand because the sign is no longer there.

Whatever happened to common sense?

[Laurel]

We often ask... is it really getting worse or are we just less tolerant?

I took DS to the Mercy Clinic in Pleasant Hill this morning and this is the sign on the wall right by the receptionist desk.

I admit, it really surprised me but I can imagine that their customers don't take “no" any better than the customers in our business.

Whoa, that is pretty bad when you have to have a sign....

Laurel

[Unregistered]

I am fortunate to work for a company now where if someone acts like a fool, I can basically stop doing my job, give them 1 warning and if they continue, I can refuse service to them. No questions asked by the boss. I have had this happen once, and the guy was being a real jerk, and I just ended our conversation and no problem. I won't take crap from anyone.

[e.j.]

Unfortunately, I think it's a sign of the times. (No pun intended.)

There's a local hospital here that has had its share of assaults on nurses in the ER and it's not like we're in the heart of a big city or in a rough area where you might expect it to happen. Manners, common sense and respectful, proper behavior seem to be becoming more and more rare these days.

[Unregistered]

Are you in Iowa???

[coolconfidentme]

I think we teach people how to treat us.

[nannyde]

Are you in Iowa???

Yes Des Moines

[Michael]

This country is becoming a land of followers. We are told it takes courage to save money and raise a family. What happened to responsibility?