So, I've previously posted about a dcb whose mom has greatly different and confusing ideas about how I should be feeding her child. I've since semi-resolved these issues, but yesterday after pick-up I started thinking that things are just going to get worse even with my constant reminders about my policies and constantly squashing her (dcm's) bad habits. As a result, I'm wondering if I should just term this family and be done with constantly stressing about this family or if I should just carry on with them since I think maybe I'm just over-stepping my boundaries.
To give some background, I've had the following issues with this family (I've only had them here 3 weeks)...let me know if you guys think maybe I'm just over-reacting about these things:
Issue #1: Scheduling. I told them from their very first interview that if they want a flexible schedule, they must give it to me by Monday at 6pm. If they don't, then they aren't guaranteed the spot. Consistent late scheduling is cause for termination because they would be taking up a spot of someone who can schedule the slot on a regular basis. I also charge a minimum fee to hold the full time infant spot for them should they schedule less than 3 days a week. Infant spots around here are very very tough to come by as most providers are full constantly (I am full for kids under SA right now for instance) so they will occasionally whine about "paying for days they aren't using" but I have held firm on this. What I slipped up on was allowing them to not respond to any messages asking if they intended to continue care here when they didn't submit their schedule on Monday or Tuesday or Wednesday or Friday...Saturday dcm texts and says that her husband schedule is crazy so they won't be able to get it to me until Thursday and then will pay me on Fridays like usual. Mind you, it was SATURDAY when she said this and she had yet to give me the schedule for the upcoming Monday through Friday week. I told her that I can be flexible, but she needs to communicate better next time or else I can't be flexible. I charged her the usual fees and the usual rate and moved on. But their schedule is still crazy...one week I get dcb 2 days and another week I get her 4 days...totally not what I was told from day 1...they said 3 days a week minimum with some extra days needed here and there...
Issue #2: From day 1, dcb has sounded super congested and made horrible wheezing noises especially when laying down. She also spits up forcefully at least twice an hour. I change her clothes at least twice a day as bibs and burp cloths don't catch everything. I raised red flags about her breathing from day 1, especially since dcb can't sleep more than 20 minutes at a time without waking up with a junky sounding cough that leaves her gasping for air (she is slightly better if sleeping on a slanted pnp). I told dcm that she had to take dcb to the doctor before coming back because I was concerned for her safety while sleeping. Dcm listened and when to my son's pediatrician and returned with prescription medication for reflux with instructions to administer the medication twice a day for 30 days and then go back for reevaluation. BUT dcm said she didn't like giving dcb the medication and that it "smelled weird" so she only was giving it once a day (which I told her completely defeats the purpose because that type of medicine needs to be given correctly for it to fully work). I asked if she called the dr or pharmacist for help and she said she "didn't think to do that" and shrugged it off since she said since dcb seemed better, she wouldn't bother giving more than two doses. After 3 days of this, she decided not to give any meds and told me that I had to give dcb the ONE dose for the day since she "woke up late". I let it slide once (my bad) and suddenly she expected me to do this every day. On the third day, I put my foot down and said no. I felt bad since I was the only one giving her the meds but it was only because dcm didn't want to. Now dcb gets no meds and is back to square one with the wheezing, coughing, and spitting up.
Issue #3: Feeding. I fed dcb when she was hungry (she was 4 months at the time, now 5 months old), which intially was every 2-3 hours and fed her 4 oz as instructed by dcm. Dcm freaked out at pick up and said that I was feeding her too much formula (she provides it because she doesn't like the brand I provide) and that I should "ration" dcb so that she wouldn't get fat. I refused, saying that she was truly hungry and that I didn't just give her a bottle every time she cried (as dcm suggested that was what I was doing), but that she was truly hungry. I suggested maybe increasing the amount of formula if she wanted dcb to go 3-4 hours in between feedings. She did, and all was well until she came back after the weekend saying that dcb (then 4 months) had been eating solids all weekend (dcb can't even sit upright even in a highchair, so I never suggested introducing solids since she didn't seem developmentally ready) and rattled off a long list of foods she fed her, followed by "oh and she has this funny rash that is going away" and left. I fed dcb a couple of bites of applesauce, but dcb was not interested in it at all. Dcm freaked at pick up saying that at home she feeds dcb two 3-4 ounce jars of food at home and dcb is "definitely interested" and suggested I was lying. After 2 days of her freaking about the lack of solids here, I whipped out my daily sheet for dcb and the food program guidelines for infant feeding and told her that the reason why dcb doesn't eat so much solids here is because she is not ready. She is fed the recommended amount while here and I make sure to offer a bottle an hour or two before offering solids so that she is eating only what she wants to eat. Dcm responded with "that makes sense...at home I just substitute a jar of baby food for her bottle after she has gone 5 hours without a feeding." That is totally not what I would do, but I let it go since I can't control what she does at home and I feel wrong telling her how I feel since it's not my place to tell her how to feel her own child.
But the thing that really got to me was after all of this, I brought up how dcb has been more congested again and dcm responded with "yeeeeah...we took her to the dr about that and they thought she might have a respiratory infection so they did an x-ray. They didn't see anything though so they gave us an antibiotic for her to take. But she didn't like taking it so we quit giving it to her. Maybe we will give her some more of that since she is sooooo congested again." This sent up all sorts of red flags for me since I know that my son's pediatrician wouldn't just give an antibiotic for nothing (he had lots of ear infections but she would only give an antibiotic it absolutely necessary and then only the gentlest kind) and even so...antibiotics only work if you follow the instructions exactly.
I just want to term and be done with the worrying...tired of worrying about her breathing...tired of not taking the kids out while dcb is here for hear of aggravating her condition....tired of them yanking me around. Should I just put my foot down about this and keep them if they follow the rules? Should I just term them? Should I keep it to myself since I feel like I'm being really petty? I just don't know for sure...
To give some background, I've had the following issues with this family (I've only had them here 3 weeks)...let me know if you guys think maybe I'm just over-reacting about these things:
Issue #1: Scheduling. I told them from their very first interview that if they want a flexible schedule, they must give it to me by Monday at 6pm. If they don't, then they aren't guaranteed the spot. Consistent late scheduling is cause for termination because they would be taking up a spot of someone who can schedule the slot on a regular basis. I also charge a minimum fee to hold the full time infant spot for them should they schedule less than 3 days a week. Infant spots around here are very very tough to come by as most providers are full constantly (I am full for kids under SA right now for instance) so they will occasionally whine about "paying for days they aren't using" but I have held firm on this. What I slipped up on was allowing them to not respond to any messages asking if they intended to continue care here when they didn't submit their schedule on Monday or Tuesday or Wednesday or Friday...Saturday dcm texts and says that her husband schedule is crazy so they won't be able to get it to me until Thursday and then will pay me on Fridays like usual. Mind you, it was SATURDAY when she said this and she had yet to give me the schedule for the upcoming Monday through Friday week. I told her that I can be flexible, but she needs to communicate better next time or else I can't be flexible. I charged her the usual fees and the usual rate and moved on. But their schedule is still crazy...one week I get dcb 2 days and another week I get her 4 days...totally not what I was told from day 1...they said 3 days a week minimum with some extra days needed here and there...
Issue #2: From day 1, dcb has sounded super congested and made horrible wheezing noises especially when laying down. She also spits up forcefully at least twice an hour. I change her clothes at least twice a day as bibs and burp cloths don't catch everything. I raised red flags about her breathing from day 1, especially since dcb can't sleep more than 20 minutes at a time without waking up with a junky sounding cough that leaves her gasping for air (she is slightly better if sleeping on a slanted pnp). I told dcm that she had to take dcb to the doctor before coming back because I was concerned for her safety while sleeping. Dcm listened and when to my son's pediatrician and returned with prescription medication for reflux with instructions to administer the medication twice a day for 30 days and then go back for reevaluation. BUT dcm said she didn't like giving dcb the medication and that it "smelled weird" so she only was giving it once a day (which I told her completely defeats the purpose because that type of medicine needs to be given correctly for it to fully work). I asked if she called the dr or pharmacist for help and she said she "didn't think to do that" and shrugged it off since she said since dcb seemed better, she wouldn't bother giving more than two doses. After 3 days of this, she decided not to give any meds and told me that I had to give dcb the ONE dose for the day since she "woke up late". I let it slide once (my bad) and suddenly she expected me to do this every day. On the third day, I put my foot down and said no. I felt bad since I was the only one giving her the meds but it was only because dcm didn't want to. Now dcb gets no meds and is back to square one with the wheezing, coughing, and spitting up.
Issue #3: Feeding. I fed dcb when she was hungry (she was 4 months at the time, now 5 months old), which intially was every 2-3 hours and fed her 4 oz as instructed by dcm. Dcm freaked out at pick up and said that I was feeding her too much formula (she provides it because she doesn't like the brand I provide) and that I should "ration" dcb so that she wouldn't get fat. I refused, saying that she was truly hungry and that I didn't just give her a bottle every time she cried (as dcm suggested that was what I was doing), but that she was truly hungry. I suggested maybe increasing the amount of formula if she wanted dcb to go 3-4 hours in between feedings. She did, and all was well until she came back after the weekend saying that dcb (then 4 months) had been eating solids all weekend (dcb can't even sit upright even in a highchair, so I never suggested introducing solids since she didn't seem developmentally ready) and rattled off a long list of foods she fed her, followed by "oh and she has this funny rash that is going away" and left. I fed dcb a couple of bites of applesauce, but dcb was not interested in it at all. Dcm freaked at pick up saying that at home she feeds dcb two 3-4 ounce jars of food at home and dcb is "definitely interested" and suggested I was lying. After 2 days of her freaking about the lack of solids here, I whipped out my daily sheet for dcb and the food program guidelines for infant feeding and told her that the reason why dcb doesn't eat so much solids here is because she is not ready. She is fed the recommended amount while here and I make sure to offer a bottle an hour or two before offering solids so that she is eating only what she wants to eat. Dcm responded with "that makes sense...at home I just substitute a jar of baby food for her bottle after she has gone 5 hours without a feeding." That is totally not what I would do, but I let it go since I can't control what she does at home and I feel wrong telling her how I feel since it's not my place to tell her how to feel her own child.
But the thing that really got to me was after all of this, I brought up how dcb has been more congested again and dcm responded with "yeeeeah...we took her to the dr about that and they thought she might have a respiratory infection so they did an x-ray. They didn't see anything though so they gave us an antibiotic for her to take. But she didn't like taking it so we quit giving it to her. Maybe we will give her some more of that since she is sooooo congested again." This sent up all sorts of red flags for me since I know that my son's pediatrician wouldn't just give an antibiotic for nothing (he had lots of ear infections but she would only give an antibiotic it absolutely necessary and then only the gentlest kind) and even so...antibiotics only work if you follow the instructions exactly.
I just want to term and be done with the worrying...tired of worrying about her breathing...tired of not taking the kids out while dcb is here for hear of aggravating her condition....tired of them yanking me around. Should I just put my foot down about this and keep them if they follow the rules? Should I just term them? Should I keep it to myself since I feel like I'm being really petty? I just don't know for sure...
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